SERVPRO of Hacienda Heights / Rowland Heights Employee Photos

Jessica Guyon

Jessica Guyon

Jessica is the Office Manager at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. She has been apart of the SERVPRO team since May 2009. Her duties include, Billing, Payroll, Training franchises. Along with teaching classes to other franchises. Jessica is a great asset to out trainer-ship.

Melissa Rodriguez

Melissa Rodriguez

Melissa is the Project Coordinator and has been apart of the SERVPRO family for two years. She has been in the Restoration Industry since 2004. Her duties consist of all Mitigation Services, Along with handling the job from start to finish, She is in constant contact with the customers answering any questions or concerns they might have.She also speaks with the adjusters with daily updates and any other request that the adjuster may have. She also works with subcontractors for the Recon portion of the job. Melissa adds great joy to the SERVPRO team.

Cassandra Aguirre

Cassandra Aguirre

Cassandra is new to the Water Restoration Industry, She joined the SERVPRO team June 2016. She has years of experience in customer service. Cassandra's apart of the billing department, she handles the files that are ready to Bill, Estimates, and communicates with Adjusters. She is a wonderful asset to the SERVPRO team.

Raul Walker

Raul Walker

Raul is the Project Manager at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He has been apart of the SERVPRO team for over 4 years. He has the following Certifications, Certified IICRC Water Damage Restoration Technician (WRT), Certified IICRC Applied Structural Drying (ASD). Raul's role consists of handling large losses, commercial and residential losses. He also handles any concerns a customer may have and explains the process of what is going to be done to their home.

Raymond Parra

Raymond Parra

Raymond is a Water Technician at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He is new to the SERVPRO family. He assists the crew chiefs once they arrive onsite at a loss. He communicates great with customers and answers any of their onsite questions.

Melanie Bulcao

Melanie Bulcao

Melanie is the Executive Administrator Operator for the San Fernando Valley/ West Los Angeles Trainer ship. Prior to coming to the SERVPRO family. She worked in the property Management Industry for 8 years giving her a unique insight into our business. She has been of apart of the SERVPRO team since 2016. 

Joseph Valencia

Joseph Valencia

Joseph is the Crew Chief at SERVPRO  of Walnut/ Hacienda Heights and Rowland Heights. He has been apart of the SERVPRO team for 4 years and is an IICRC Certified Water Technician. He enjoys helping customers in their time of need and explaining the process.

Alex Hernandez

Alex Hernandez

Alex is the Business Develop-mentor at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He has accumulated 10 years experience as a field adjuster Prior to working for SERVPRO. Alex has a marketing degree from Cal State Fullerton and has used his experience to become a successful professional in the insurance Damage Restoration Industry. 

Nicole Muller

Nicole Muller

Nicole is the Marketing Representative for SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. She combines  positive, friendly, and outgoing personality with professionalism and dedication to her clients. She has been a successful marketer for over 4 years. Nicole has been apart of the SERVPRO family for over 7 years. She is also very hands on in our projects, and works to maintain relationships with her clients with her knowledge in customer service.

Jose Landey

Jose Landey

Jose is a Water Technician at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He has been apart of the SERVPRO team since 2015. He is very skillful when demolition is needed for a home. He is a great contributor to the SERVPRO team.

Vaddana Leng

Vaddana Leng

Vaddana is a Water Technician at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He is new to the SERVPRO team but shows great aspirations. He is bringing wonderful qualities to the SERVPRO family.

Fernando Hernandez

Fernando Hernandez

Fernando is a Water Technician at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He has been apart of the SERVPRO team since 2016. He is very knowledgeable when it comes to the process of Water Mitigation, Mold, Fire, and is able to communicate this process to a customer without hesitation.

Jacob Menchaca

Jacob Menchaca

Jacob is the Production/Office Manager at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. He has been apart of the SERVPRO team since 2002. He is a fantastic communicator, problem solver and has  outstanding experience in the Restoration Industry. Along with being in charge of the production of jobs, He also handles the production of the Reconstruction portion. 

Aiyanna Soto

Aiyanna Soto

Aiyanna is the Administrator at SERVPRO of Walnut/ Hacienda Heights and Rowland Heights. She has been apart of the SERVPRO family since 2016. She is very knowledgeable when it comes to electronics. She handles the social media aspect along with the beginning process of jobs and communication with Adjusters and customers.