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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Ceiling Bulging? Better Call SERVPRO

6/21/2022 (Permalink)

A bathtub with a brass faucet set Don't act like you aren't snickering at me!

Picture this: it is Thursday night and you have just arrived home from work. Your wife is upstairs, getting the kids in the bath and ready for bed. You decide to pop into the kitchen and make yourself something to eat. On the way there, you notice a small puddle on the tile floor. You look for evidence of a spilled glass of water, but see nothing. You look up to see a sizable bulge in the paint on the ceiling above you. How you hadn't noticed this before is nothing short of crazy but its the truth, all the same. Maybe its time you give SERVPRO of Hacienda Heights / Rowland Heights a call.


These situations happen, and they happen all of the time. Older homes from the early 90's and late 80's are at the approximate age to begin showing these types of growing pains. Water splashes out of bathtubs and shower stalls, seals and caulking break down and begin to fail, and the next thing you know, there is a giant dark spot or bulge in the ceiling. Water has done what water does best: found its way into a place that is going to cause damage and cost someone a lot of money.


While this is annoying, it is not the end of the world. It isn't even a huge deal, really. SERVPRO of Rowland Heights / Hacienda Heights deals with these exact issues all of the time. If you experience this, give us a call today. We can help make it "Like it never even happened."

Fires Are No Fun

6/21/2022 (Permalink)

Burned remains of a two story home against a white sky Sometimes, there is no salvaging anything

House fires are absolutely awful. They can be sparked from many different types of incidents, including electrical fires, wild fires, storms, arson, and numerous other causes. Try as they might, the local fire department can only move so quickly and, in the event of their limits. Houses often experience severe or critical damage that makes them uninhabitable either temporarily or permanently, requiring a rebuild. Fires are definitely no fun.


After a fire, SERVPRO of Hacienda Heights / Rowland Heights typically will perform a pack-out. A pack-out consists of removing all soft goods and personal property from a damaged structure that are still salvageable. This can include anything from furniture to video game consoles to clothing. During this process, we record all of the contents on a handwritten list. This document is useful for both the insurance company and the homeowner.


Fires are awful and so are the processes that take place immediately after them. However, SERVPRO is there to make the process a little bit easier to tolerate.

The Mold Trauma

6/21/2022 (Permalink)

Mold on a wall in a commercial space It grows anywhere it can.

Mold is something nobody wants but everyone has. Let me qualify that statement a bit more. No matter how new or old, small or big, clean or dirty a commercial building is, there are mold spores present. They are a naturally occurring part of the environment and no matter what you may hear on certain restoration or abatement ads, you can never fully remove mold from a space. What you can do, when and if the need arises, is remediate (reduce back to optimum levels) the mold.


A warehouse is an ideal place for black mold to grow. The conditions are often perfect for it: warm, damp, and dark. If moisture finds its way into a place that is out of sight and has the opportunity to do so, it could potentially be the perfect setting for mold to grow unchecked. This is where SERVPRO of Hacienda Heights / Rowland Heights comes into the picture.


With more than ten years of mold remediation experience, our team is the go-to source when black mold pops up in your commercial property. We use multiple products on mold to get it back in check, one of which being our proprietary cleaning agent SERVPROxide. This is a patented solution that SERVPRO uses in multiple types of situations.


Has your office space or warehouse been affected by mold? If so, give us a call today.

Pipe Bombs

6/20/2022 (Permalink)

A torrent of water spouts upward Well isn't that just great...

When was the last time you considered the pipes in the walls of your home? At very best, it's been a while, but it's more likely that the answer to that question is "never". Like many things in life, we tend to take these types of things for granted. Why not? Contemplating the life and inner workings of a pipe is not the most exciting way to spend an afternoon. The only time they start to take up real estate in your conscious mind is when they begin to fail.


Let's talk corrosion. Most metal corrodes over time, and this process is only sped up when water is introduced into the equation. After 25 or 30 years, it would be a modern miracle of science and technology to experience no wear and tear on your piping. Most homeowners that own their home for this length of time will, at some point, have to deal with this reality.


What happens when a pipe reaches critical mass? Easy: it either bursts or springs leaks. Considering that most of the southland doesn't reach temperatures cold enough to cause pipe bursts, the common issue we see is leaks. When a pipe leaks, water is allowed to flow unchecked, filling rooms and damaging property.


If this happens to you, don't sweat it. Your friends at SERVPRO of Hacienda Heights / Rowland Heights are here to help make it "Like it never even happened."

Water: Frenemy of the People

6/20/2022 (Permalink)

An image of the earth from space Hey, I think I can see my house!

Water is pretty awesome. It has a lot of uses. For instance, it keeps us alive, makes up the majority of our bodies, and more than half of the planet's wildlife (some still undiscovered and purely theoretical) live in the oceans that make up the majority of the planet. Yes, we are essentially a few giant islands rooted in one gargantuan ocean.


Water can also be a bit of a nuisance. Ask any cat. Better yet, ask someone who has experienced a residential or commercial flood. They happen fairly often and without much warning a lot of the time. To add insult to injury, if flood damage is left unattended to for long, it has a very real chance of developing into mold. Mold is a topic for another conversation but I can say with full confidence that you don't want mold.

So what happens when your kitchen sink floods because Bobby kept calling your attention away? What do you do when, while at work, your washer machine springs a leak mid-cycle? These questions are layered and have many answers, but the one I want to share with you is simple: call SERVPRO of Hacienda Heights / Rowland Heights. With over ten years of water damage restoration experience on our side and the products and know-how to quickly restore your property, we are your best choice for making it "Like it never even happened."

Thunderstorm Preparedness

6/20/2022 (Permalink)

Thunderstorm over water These things can get pretty messy pretty quickly.

Thunderstorms, especially of the summer variety, can be incredibly dangerous for more reasons. Weather conditions can range from the aforementioned rain and thunder to hail, all the way to microbursts. While they are uncommon, it is not unheard of.


In the southland, we tend to get a mix of heavy rain and dry thunderstorms. Below are some great and helpful tips, courtesy of your friends at SERVPRO of Hacienda Heights / Rowland Heights.
Here's what to do before a thunderstorm:


- To begin preparing, you should build an emergency kit and make a family communication plan.
- Remove dead, rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
- Put outdoor activities on hold until the weather clears up.
- Secure outdoor objects that could blow away or cause damage.
- Get inside a home, building, or hard-top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
- Remember, rubber-soled shoes and rubber tires provide zero protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
- Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.
- Unplug any electronic equipment well before the storm arrives.


SERVPRO of Hacienda Heights / Rowland Heights wants to once again remind you that even though we live in bright and sunny southern California, disaster can strike randomly at any time. If it does, be sure to give us a call first. We have the knowledge and staff to make it "Like it never even happened."

The Dust Rush

6/20/2022 (Permalink)

A dust storm on a country road Cover your eyes!

Having lived in California for my entire life, I have seen some crazy stuff in regard to the weather. I've seen dust devils that reached to the heavens and threw full-sized trash cans around like children's toys. I have seen sunny, cloudless days quickly turn into torrential downpours, even including hail and rain the size of golf balls. These events are not common, but I have seen them with my own eyes.


We live in an area that is prone to flash floods. With no warning at all, easily passable roadways can become dangerous torrents of gushing water. This makes mundane things like driving on the freeway incredibly dangerous. Puddles and slick roadways make for very undesirable driving conditions.


These flash floods can also impact your business or your home. With many people working away from home still, there are 8 or more hours of the day where your home is left alone. In that time, there is plenty of opportunity for flash flooding to completely decimate your home.


If you come home to a flooded house, be sure to call SERVPRO of Hacienda Heights / Rowland Heights first. With over a decade of experience in the water mitigation industry, there is no better team to restore your home.

Wildfires and the Damage Done

6/20/2022 (Permalink)

A house frame burning I know I still remember.

Wildfire season has once again reared it's ugly head. Summer is one of the best times of the year for many Californians, but with it come some inherent issues. Veteran residents of the state are no stranger to the dangers of extreme temperatures and the dry conditions that make up much of the southland. The Holy Fire is far too recent to have been forgotten.


Even if your home is relatively far away from the actual fire, smoke damage can definitely affect your home. Between soft goods like furniture, drapes, and curtains and insulation batts in attics and walls, smoke can wreak havoc in both home and business settings.


People that suffer from asthma and upper respiratory issues already have a decently difficult time during late spring and summer. There are many factors to consider, such as pollen, increases to pollution from traffic, and wind that carries dirt and dust. When you add smoke to the equation, you have a potentially dangerous and uncomfortable situation on your hands.


Who should you call in the event of smoke damage? SERVPRO of Hacienda Heights / Rowland Heights. With over a decade of experience, we have the knowledge and professionals to take care of your home or business.

We Are More Than Meets the Eye

6/20/2022 (Permalink)

Cows stand on a porch over a flooded street You know what they say: A cow in the river is worth two on the porch..?

SERVPRO of Hacienda Heights / Rowland Heights is not a one-trick pony. Sure, we handle residential disasters and losses, but we specialize in commercial losses.


With more than a decade of experience under our belts, it's no wonder that we are often the first phone call a business owner makes after discovering a leak, mold, or experiencing a fire. SERVPRO sets forth very high standards and we are happy to rise to the occasion of meeting that high mark on ever job we take.


Whether it be a late night flood that a business owner or employee stumbles upon on a Monday morning, a mold infestation that has began to colonize and take over an attic space or a large patch of your business' ceiling, or a chemical fire caused by lithium ion batteries breaking out in the heat of the day, rest assured that SERVPRO of Hacienda Heights / Rowland Heights is your one-stop shop for all things restoration. We have the experience, products, and professionals to tackle any size loss your business may experience. Make sure that we are the first call you make! We can make it "Like it never even happened."

Clean It Up

6/17/2022 (Permalink)

A man washes his hands with soap Trust me, we have it easy.

Modern sanitation is not only awesome, it serves a greater purpose. In the times before sanitation was a widely accepted and practiced concept, people got sick by many preventable diseases and illnesses that were spread through human waste.

When hand washing became accepted as a scientifically-backed way to combat illness, many lives were potentially saved. Between toilets, sinks, dishwashers, and washing machines, we are much better equipped to deal with the threat that is poor hygiene.


Keeping the positive attributes of sanitation in mind, there is a bit of a trade-off: these things all require water and heat to be effective. This is normally just an afterthought, maybe not even a thought at all. Of course you need water, who cares? Nobody does, until a leak occurs.


While most people will likely go there entire lives without ever experiencing a catastrophic house or business flood, some people will not be so lucky. When a flood occurs, most of the time there is nobody around to mitigate damage or shorten the amount of time the water has to spread.


Washers can have a small leak that goes undetected for months, seemingly biding their time until the most inopportune moment to rupture, sending deluges of water through your home. When this happens, call SERVPRO of Hacienda Heights / Rowland Heights. With over a decade of experience in water damage restoration, we can help return your property to preloss conditions.

Now for Our Commercial Break

6/17/2022 (Permalink)

An up-shot of a glass building That's a lot of space for disaster to strike.

SERVPRO of Hacienda Heights / Rowland Heights gets a lot of phone calls involving commercial buildings. This should come as no surprise, given the fact that our surrounding area is predominantly commercial. Manufacturing, warehouse storage spaces, and distribution centers (not to mention all of the gas stations, restaurants, and retail stores) make up much of the city.


With that being stated, it should come as no surprise that we are very experienced in resolving these types of losses in short order. That is one of the reasons we are a popular choice for many business owners in the local area when disaster strikes and production comes to a screeching halt.


Warehouse flood? We have a few under our belt. Restaurant fire? Been there, done that. Interdimensional aliens infesting a shoe store with black mold? Okay, no, not yet at least. The point remains, though: if your business is affected by any type of loss, vandalism, or biohazard, there really is only one service provider to call to get things back in order: SERVPRO of Hacienda Heights / Rowland Heights. With over a decade of experience and a team full of experienced professionals at our disposal, we will make sure things are returned to preloss condition.

A Fun Trip Down Memory Lane

6/17/2022 (Permalink)

A COVID-19 virus example Here's a fun photo I bet you were dying to see again.

COVID-19 (SARS-COV-2) is still fresh on everyone's mind. Never in any of our lifetimes has a disease had such an impact on the world. Not that any of you want to but for the purpose of this blog, I would like to take you back in time to 2020. I know, that particular year is one you would love to forget, but it is important to note that SERVPRO of Hacienda Heights / Rowland Heights as well as numerous other franchises were put to the test and rose to the occasion time and time again.


In March of 2020, the CDC declared the recent COVID-19 outbreak as a pandemic. Many things happened very quickly at that point, including a plan to shelter in place in order to flatten the curve of infection in hopes of slowing the spread of the virus. While many were able to do so, some business remained open and operating as normal. These businesses were at the time considered "essential" by certain government entities.


SERVPRO was among a handful of companies that would receive daily and weekly updates from the CDC in regard to battling the virus by cleaning and sanitizing businesses and homes. Early on, they learned that certain cleaning products were very effective against the COVID virus. One of the products in our line, SERVPROxide, was confirmed as being effective. We would regularly get calls to businesses, even going so far as to launch a preemptive cleaning program called "Certified SERVPRO Clean", which entailed regular cleanings on a recurring basis.


Fast forward back to today: SERVPRO of Hacienda Heights / Rowland Heights still gets biohazard calls from businesses, though less of them involve COVID-19 these days. However, this event was a perfect way to illustrate how SERVPRO truly is a world-class brand that can back up our reputation as being amongst the best in class in the restoration business.

An Involuntary Day Off

6/17/2022 (Permalink)

A blonde smiling woman lays in a hammock Not so fast, Sharon. We've got some mopping to do.

Sometimes, you just need a day off. Whether you work a 9 - 5 job in an office, are a cross-country truck driver, or pull loads in a warehouse, sometimes the body and mind need rest and recovery to operate to their highest potential.
Saying that, nobody wants a forced day off, like what you would get in the event of a flood or a fire at your place of work. Unfortunately, this happens fairly frequently and is very seldom expected. SERVPRO of Hacienda Heights / Rowland Heights knows all too well that time lost is money lost when it comes to production and work.


In our local service area, we have quite a few businesses. These range from warehouses, retail stores, distribution centers, restaurants, and numerous others. When we get a call to one of these businesses, we know that time and speed are of the utmost importance. However, we never lower our standards or try any less than we would on a job where the deadlines are a bit more relaxed. Rather than settle, we raise our bar and push harder.


Yes, days off are important. Yes, downtime is crucial. No, SERVPRO of Hacienda Heights / Rowland Heights doesn't take days off because we know that your business is your livlihood.

Gone with the Wind

6/17/2022 (Permalink)

A large tree in a grassy field I have my eye on you, pal.

Let's talk about wind for a moment. Sometimes, wind is useful. Windmills are a useful source of energy. Pollutants and other health hazards like smoke can be pushed along and cleared out of an area. Wind isn't always bad, but it can be.
Enter: your sliding glass door. We will call it "Charlie" for this example. You love Charlie. Charlie allows light, fresh air, and yes, even wind into your home. You clean Charlie weekly as a sign of your gratitude. Charlie is an alright guy in your book. One day in late spring, you notice that the weather is acting a bit odd. Random gusts of wind bend and push heavy tree branches above your home. Out of nowhere, one of these branches snaps off and launches a tree branch through Charlie, splintering the glass and allowing whatever critters nature has to offer free entry into your home. Rest in pieces, Charlie.


While the above story is a dramatization, we have seen multiple situations just like it take place. Many homes have glass sliders and windows, and just as many homes have nearby projectiles ready to be launched through said glass. If this happens to you, don't fret: SERVPRO of Hacienda Heights / Rowland Heights is just a phone call away. With over a decade of experience and the knowledge and products necessary to restore your home to preloss conditions, there is simply no better option.

Lightning Crashes

6/17/2022 (Permalink)

A giant bolt of lightning Very cool. Destructive, but cool.

Lightning is cool. Yes, I said it. I enjoy watching the sky light up with dancing energy and pulsing electrons and protons tangling to create a giant flash, especially at night. Thunder is even cooler, especially when it is close. I was terrified of these things as a kid but as an adult, they mystify and captivate me.


Less captivating are the occasional effects of a lightning strike, specifically when they cause damage. Very seldom does thunder do anything but scare house pets, but lightning can create fires and other hazards like downed power lines.
Once in a while, lightning causes housefires. It isn't super common, but it does happen from time to time. This is especially true in particularly wooded areas or properties with a lot of trees. Just like any other ignition source, lightning superheats wood and plastic, causing them to burst into flame. Couple this with summer storms (often bringing little to no rain) and you could have a very sticky situation on your hands.


If your home or business is affected by a lightning strike or fire, give SERVPRO of Hacienda Heights / Rowland Heights a call. Even though the cause of the fire is unique, the end result and subsequent restoration efforts are much the same. We have over a decade of experience in commercial and residential fire restoration and will bring your property back to preloss condition quicker than you can say "one Mississippi".

Passing The Torch

6/2/2022 (Permalink)

People writing notes down on a table. They grow up so fast.

I was recently reminded of the Texas Freeze Event of 2021. Millions lost power, businesses, and homes during the freak series of storms that came ripping through the United States' southern coast. SERVPRO franchises from all across the country were summoned to help do our part in restoring the areas affected.


Big storms like that one are by no means common, but they do happen. When they do, rest assured that SERVPRO of Hacienda Heights / Rowland Heights is prepared to jump into action. Our technicians are IICRC certified, but the training does not stop there. One of the things that makes SERVPRO unique is our continued learning in real time out in the field. When a new technician is brought on, they are paired with one of our expert veterans for an extended period of time to make sure they know the ropes before we ever even consider letting them go out on their own.


Storms bring about a deal of uncertainty, but one thing is for sure: SERVPRO of Hacienda Height / Rowland Heights will be here for you if you need us in the event of one.

Modern Loves

6/2/2022 (Permalink)

Washer machines in a row Enter: the enemy

Modern technology has truly come a long way, especially in the last thirty or so years. Between the advent of smart technology like phones and GPS and creature comforts like automated thermostats and food delivery services on every smart phone's app store, we truly are living in a renaissance period.


That being said, some things never change. For instance, washing machines still leak. Apparently, water missed the memo when it comes to updating.


No matter how, when, or where, leaks happen. It is as predictable as the sunrise. These types of calls are by and large still the most common that we receive. Whether its a chip malfunction or a hose line, washer floods are always a topic of conversation in our morning meetings.
Toilets are much the same way. In spite of science being able to formulate rocket ships and miracle medicines, toilets still clog and spill water all over the place.

It seems as though some things are destined to remain the same forever.
Modern life is pretty sweet, but some annoyances and grievances will always remain. If you are unlucky enough to have to deal with such a grievance, give SERVPRO of Hacienda Heights / Roland Heights a call. We are here to help and can restore your home or business to preloss conditions, no next-gen technology needed.

There's no "I" in SERVPRO

6/2/2022 (Permalink)

Men shaking hands Together, everyone achieves more.

You may have heard the old slogan "Teamwork makes the dream work". This is a very true sentiment to many organizations, not the least of which being SERVPRO of Hacienda Heights / Rowland Heights.


On any given Saturday morning, you may see one of our trucks rolling along on the freeway or maybe even in your neighborhood. This is because our technicians don't take days off as normal employees do. They share an on-call schedule that literally covers all 365 days of the year, and 24 hours of every one of those days. We are never more than two hours out from responding to your home or business in the event of a flood, fire, or any other type of issue. When we say "24-7-365", we mean it.


Of course, this would be impossible if not for the individuals that make up our team. Whether it's Ryan, Brian, or any of our other awesome expert technicians and leaders, you can rest assured that you will both hear from and meet one of our staff within that two hour window.


Does teamwork make the dream work? It does for SERVPRO of Hacienda Heights / Rowland Heights, that's for sure.

A difficult discussion

6/2/2022 (Permalink)

A single rose We always maintain professionalism and respect.

You sometimes get difficult jobs in this line of work. Whether it is arriving on-scene to a house fire and meeting the family who potentially just lost many of their most prized possessions (the house not withstanding), the office building that experienced a pipe burst and lost all of their computers, a house where a hoarder lives, or any other type of difficult situation, some jobs just aren't easy to deal with.


The worst of these jobs by far are crime scene cleanup or any other type of bio job where someone lost their life. I will spare you the details, but certain things can not be unseen and remain with you for a long time after the fact.


I personally have only been out to a handful of these types of jobs, so I feel a bit unqualified to speak on the topic at all. That being said, our technicians have been on quite a few. There are many things that a regular person would shy away from, whereas SERVPRO of Hacienda Heights / Rowland Heights technicians handle themselves professionally and with the utmost courtesy. In the event of a death, people are shaken up for a multitude of reasons. Aside from the sometimes grisly nature of the cleanup itself, our team conducts themselves in such a way that eases the shock of the circumstances for those involved.
Some things are not pretty. Luckily, SERVPRO is here to help when the going gets rough and work needs to be done.

Who are you and what are you doing here?

6/1/2022 (Permalink)

A hurricane is seen from space. Hurricanes? Yeah, we do those.

In a competitive field that deals with something so personal as your home or business, why would you choose SERVPRO of Rowland Heights / Hacienda Heights over one of our competitors? We can sum the answer to that up in one word: Experience.


With more than 50 years of experience and an illustrious track record under our belt, SERVPRO is the brand you know and can trust. Who was called in when Hurricane Katrina hit the southern coast of the United States in 2005? SERVPRO franchises from across the nation trucked in and worked together (more than 5,000 hands on deck!) to help home and business owners alike try to reclaim a sense of normalcy in the face of a monsterous natural disaster. This is just one example of many. We also arrived en masse for the Texas Freeze Event in 2021. We removed rubble in the days and weeks following 9/11. Anywhere disaster strikes, SERVPRO is sure to follow.


The next time you experience a flood, fire, or mold infestation in your home, there is only one name you should trust. That name is SERVPRO.

Summer colors?

5/25/2022 (Permalink)

Orange and green may not be making an appearance at any fashion shows this year (or maybe they will, fashion is weird like that) but if you experience a fire or water loss, that particular combination of colors is a sight for sore eyes.


SERVPRO of Hacienda Heights / Rowland Heights is more than just a restoration company. When your home or business undergoes an event like a flood or fire, we will become your consultants, your experts, your friends, and with any luck, your piece of mind. With over 50 years in the restoration industry, SERVPRO is the brand you can continue to trust. We have been here for a very long time and we aren't going anywhere.


While our colors are a bit questionable to some, our commitment to our customers is second to none. Whether it's a fire loss, water loss, mold job, vandalism, or a biohazard cleanup, only trust your home or business to the pros. We will make it "Like it never even happened."

Too Hot to Handle: Stories from a house fire

9/29/2021 (Permalink)

Tree branches burn as a giant flame sends plumes of smoke and embers into the air. Fire is nature's most destructive force.

Fire is something we're all familiar with, but few of us have actually experienced the raw power and destruction it can produce. The wildfires of California's more mountainous and vegetation-heavy areas are a good example of this. A fire that begins from a transmission wire can quickly engulf hundreds, if not thousands, of acres before emergency services can get a handle on it. We've seen numerous examples of this in the past three years, with notable blazes such as the Holy Fire and the Camp Fires, respectively.


Working at SERVPRO of Hacienda Heights / Rowland Heights has definitely been an eye-opening experience for me. As of the publishing of this article, I have personally visited close to 60 fire losses both in commercial and residential capacities. The most striking aspect of these experiences is the sheer amount of destruction caused in a relatively short amount of time. I've also seen odd things that aren't normally touched on in conversations about fire. For instance, I once saw a lightbulb that had melted in a ceiling fan. The light had elongated into an almost spider-like "string" and went all the way down to the floor of the living room. Pretty surreal stuff.


Between the almost supernatural feel of a room full of ash and soot-blackened walls and the soft squish of water-soaked carpets, there's nothing quite like witnessing the aftermath of a house or business fire. It's simultaneously terrifying and mystifying to see what something so common as fire can do if given the chance.


If your home or business is affected by a fire, give SERVPRO of Hacienda Heights / Rowland Heights a call at (626) 833-0774.

COVID Chronicles: New variants, same SERVPRO

9/29/2021 (Permalink)

A grey and red coronavirus can be seen. I bet you're totally not tired of seeing this image, huh?

Ahh yes, the ever-present reminder of 2020: COVID-19. There are a lot of feelings attached to that particular thought (albeit overwhelmingly negative), but it is indeed still with us. What do Delta, Mu, Gamma, and every other flavor of COVID mean to SERVPRO of Hacienda Heights / Rowland Heights? The exact same thing that the original iterations of COVID meant, which is "it is an emerging pathogen or novel virus that can be proactively cleaned and disinfected". 

Our approach to the new forms of COVID hasn't changed much in the past few months. We know that our SERVPROxide product readily disposes of nasty bugs with an astonishingly high rate of success and we have relied on it since March of 2020. When we launched our Certified: SERVPRO Cleaned campaign, many businesses took advantage and were very happy with the results. 

As science continues to make new advances on how to best combat this virus, SERVPRO of Hacienda Heights / Rowland Heights will continue to do what we do best: make it "Like it never even happened."

If your home or business is in need of a COVID cleaning or any other type of biological material cleanup, give our office a call today at (626) 833-0774.

Halloween is Better: Kitchen Safety Tips for Thanksgiving

9/28/2021 (Permalink)

Bright blue flames erupt from a stovetop burner. Halloween kitchen fires? Never heard of it.

Halloween is the golden child of the autumn season. Everyone loves dressing up, putting up decorations, watching horror movies, and (my favorite) getting to wear jackets again. That's not specific to Halloween, but I felt like I could sneak it in there. Why not?


The less joyous holiday of the fall season is Thanksgiving. Before you come after me with pitchforks and torches, let me explain. In comparison to Halloween, Thanksgiving is stressful. You have to cook, maybe host family or friends, turkey never turns out correctly, and Uncle Barry uses it as an excuse to go comatose on your recliner after dinner. Halloween is just so much more exciting.


One of the best parts of Thanksgiving is the food. We all look forward to it, especially Uncle Barry. With all of the running around and chaos happening in the kitchen, however, house fires are a sadly common occurrence. Someone will leave a pot unattended, a turkey frying operation will go sideways, something gets left in the oven, etc. These things happen every year, and it is important to be prepared for them. SERVPRO of Hacienda Heights / Rowland Heights wants to quickly remind you of some important safety tips to keep you safe on this less-cool-than-Halloween holiday!

  • Never leave cooking food unattended - This is probably the single most common cause of kitchen fires in general. If you have something on the stove, keep an eye on it. If something is in the oven, set a timer! These simple steps may save you from a tragedy.
  • Keep unnecessary people out of high-traffic areas - When you're moving heavy pots and pans full of grease and hot water around, the last thing you want is to bump into or trip over someone. Remember: cooking is not a spectators sport!
  • Make sure you have a fire extinguisher in the kitchen - It is important to study up on the different types of extinguishers available. They all do something different and what works in one situation may not work in another. Be sure to have the correct assortment of extinguishers around!

While these safety tips are valuable and may help prevent a fire, sometimes bad things happen. If they do, call SERVPRO of Hacienda Heights / Rowland Heights a call. We are here to help.

Wet and Wild: How to recover from water damage

9/27/2021 (Permalink)

Green drying equipment sits on the floor of a dark grey bedroom. Anyone up for pumpkin spice cheeseburgers? Just me?

It's difficult to imagine that there are people in the world that don't like autumn. Between the smells of dry leaves and rain, the sight of Halloween decorations going up, and everything becoming pumpkin spice flavored, there's so much to love about fall in California.


Like all good things, unfortunately, there is always a price to pay. In the case of the third and fourth quarter of the year, that price is flooding and unpredictable weather. While it is true that southern California doesn't often experience more than a few inches of rainfall per year, there are always exceptions to the rule. Hurricane Ida showed the world it's raw and destructive power at the end of August, proving that there is no set guidelines or limitations when it comes to extreme weather. That's why SERVPRO is such a valuable resource.


SERVPRO of Hacienda Heights / Rowland Heights knows water damage. From typical toilet leaks to major storm events like Hurricane Ida, we are well-versed in the ways of water mitigation. Our top priority is to make your water damage "Like it never even happened."


Autumn is great, there's no doubt about that. As long as you remember to keep in mind that the weather isn't beholden to any type of rules and that it can be truly destructive at times, and that SERVPRO of Hacienda Heights / Rowland Heights can help make it "Like it never even happened," you should be just fine.

How SERVPRO is helping with Hurricane Ida

8/31/2021 (Permalink)

Ominous grey clouds hover over an old-looking oceanic pier. Dark, turbulent waves can be seen in the foreground. Hurricane season is in full swing.

The spring and summer of 2021 have proven to be quite destructive in terms of natural disasters.

With northern California, Oregon, and Washington states, respectively, experiencing some of the largest fires on record, the Cayman Islands and the Gulf coast are experiencing a storm that was on track to cause more damage than Hurricane Katrina. Hurricane Ida (later reclassified as a tropical storm) began near the Cayman Islands in the Caribbean Sea. It made landfall on the coastal region of Louisiana on the morning of August 29th. As of the writing of this article, it has caused five deaths and left close to a million people without power.


Our very own Storm Team Wilson has been activated to help the affected communities with their cleanup efforts, and shortly thereafter an open invite was sent to all SERVPRO franchises that could offer support.
Hurricane Ida has since devolved into a tropical depression, but not before causing widespread destruction and millions in damage. New Orleans expects to be without power for weeks and much of the Gulf coast is under a boil water order.


SERVPRO has assisted in many major disasters, including Hurricane Katrina (2005), the Camp and Carr fires, respectively (2018), and the Texas Freeze Event (2021). Thousands of SERVPRO technicians were dispatched to these events to assist in cleanup, dry-out, and fire damage efforts. With guidance from the Storm Teams and assistance from other franchises, SERVPRO has staked our claim as a leading brand in disaster cleanup.


We will keep you updated as this event continues to unfold.

The West Coast is on fire. Here's what you can do.

8/31/2021 (Permalink)

Orange flames can be seen reaching into a smoky ash-grey sky. Foothills and trees can be seen in the foreground. Fire season is fully underway.

As fires continue to rage on all along the west coast, the harsh realities of living in a fire hazard zone truly set in. At the end of August, we are seeing some of the biggest wildfires on record in California, Oregon, and Washington state.

SERVPRO of Hacienda Heights / Rowland Heights would like to share a few fire tips that may reduce your chances of experiencing a fire at your home or business.


These tips can be found and further elaborated on here.

  • Buy and learn how to use a fire extinguisher. The kitchen is the best room in a home to keep an extinguisher, as this is where you are most likely to use fire on a regular basis.
  • Make sure children are taught fire safety from a young age. Electrical cords, matches, lighters, combustible chemicals, and other common causes of fires should be discussed so children know not to be careless around them, if use them at all.
  • If you or your children plan on being near an open flame, ensure that there is no excess fabric on clothing that may easily catch fire. Fire-retardant pajamas can also be purchased here.
  • Use proper fuses in electrical boxes, do not overload outlets, and use insulated and grounded electrical cords.
  • Attics, basements, and yards should be kept free of debris as much as possible.
  • Lawnmowers, chainsaws, and weed whackers typically use gasoline to function and may also be a spark hazard. Be sure to exercise caution when using these tools.

This list is not exhaustive but it is a great starting point to ensure the continued safety of your family and your property. If you experience a fire loss, give us a call at 626-833-0774.

Black Water in Commercial Buildings

6/18/2021 (Permalink)

Commercial warehouse after a flood caused by upstairs bathroom leak Call us today for any water loss to your commercial building (626) 964-7700

Your commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but one immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, we can help you understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or "blackwater." This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they're not immediately visible. It's wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building's affected floors and walls and prevent mold growth, which can be challenging to treat once it takes hold. 

Blackwater damage can harm your commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction.

If your commercial building has an unexpected water emergency call SERVPRO of Hacienda Heights/Rowland Heights today (626) 964-7700

Moisture Levels Affect Water Recovery In Your Home

6/18/2021 (Permalink)

Moisture meter on brown wooden floor Call us today for a free inspection!

Whenever excessive moisture gets inside a home or commercial building, the problems it causes are broken down into two categories. When water leaks from a pipe or an appliance, it can contact contents and building materials. Anything that happens due to direct contact with liquid water, such as the carpet's delamination, is considered primary damage. Once water gets inside a structure, it naturally raises humidity levels indoors when moisture from wet materials evaporates into the air. Elevated humidity levels can also cause building materials issues as water transfers from the air to not wet materials to reach equilibrium. When water vapor is the primary cause of the structural problems, they get classified as secondary damage.

Extraction procedures help reduce primary issues, and structural drying helps mitigate both types of problems. When our SERVPRO technicians deal with any water damage situation near Hacienda Heights/Rowland Heights area, we monitor relative and specific humidity. Controlling humidity levels in a structure help speed up structural drying times. Wet materials dry out faster if the humidity inside a building is kept as low as possible using air movers and "dehus" dehumidifiers. Monitoring and strategic placement of these devices optimize drying times. When we keep humidity levels low, we also reduce water vapor in the air, causing fewer secondary issues.

The temperature has such a significant effect on relative humidity; it's not always a good gauge of how much water exists in the air. Specific humidity is the actual amount of moisture in the air. When our SERVPRO techs measure specific humidity, they count the actual grains of moisture in each pound of air. To find specific humidity, we measure relative humidity levels and the room's temperature. We then put these numbers in a psychrometric chart that gives us the grains per pound number.

What it takes to restore your home

6/18/2021 (Permalink)

Gutted bathroom due to fire damage Fire Damage? call us!

When too few outlets exist, and extension cords, extra outlets, and plug adaptors become used more frequently in a home, fire damage often happens due to overloading electrical systems. Although this may seem unlikely to younger family members, the dangers posed in plugging too many devices at one time become a reality for many homeowners.

When SERVPRO technicians encounter this type of fire damage, we ensure that electricity no longer runs to the area. Water from firefighters can also damage electronics devices and make them dangerous to power on, so please never hit their power button to see if a device still works. We must unplug all devices still connected to power sources, package them to store undamaged ones safely, and prepare damaged ones for possible repair.

Your home's interior can also suffer severe fire and smoke damage. Our technicians can readily handle all stages and levels of severity. Fires can happen at any time, including during the night when devices charge for the next day's use. When your home is unoccupied, fires can slowly spread before a neighbor notices smoke seeping through closed windows. Fires from overloaded outlets are not always caught early.

Our technicians can help you and your family by mitigating the effects of fire and making your home safe again. Fire effects might not be easily seen but still exist, posing hidden danger spots in your once-safe home. 

Restoration and mitigation of fire damaged residences include:

  1. Removal of destroyed materials and belongings
  2. Repair of materials only slightly damaged or covered in soot and grime
  3. Airing out your home as part of the desiccant process
  4. Lastly, odor control techniques that make your home's interior safe for structural restoration work to begin.

Commercial Cleaning

6/14/2021 (Permalink)

Commercial building suffered water damage, SERVPRO tech working on flood cuts Commercial Water Damage

ou have enough to do to keep your business running. You shouldn’t have to find room in your day to deal with the inevitable wear and tear that gradually builds in your office over time. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your SERVPRO professionals in Walnut, Hacienda Heights, Rowland Heights for commercial cleaning. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

When you call SERVPRO you’ll be bringing in a quality service that includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Specialty Commercial Cleaning Services 

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Air Ducts and HVAC: If your HVAC has been operating for some time without attention, it could be circulating odors, dust, and other contaminants. We routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. We are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Carpet and Upholstery: Even the highest-quality items can show soiling over time. Protect your investment with cleaning and maintenance of your carpet and upholstery.

Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Drapes and Blinds: SERVPRO excels at cleaning fine fabrics and intricate pieces. Fabrics are carefully inspected and tested to determine which of the System’s five cleaning methods is most appropriate.

Odor Removal: As experts in deodorization, our professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

Sewage: Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Our team has specialized training and equipment to quickly and safely clean contaminants like sewage.

Trauma and Crime Scene: After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. We will respond immediately with protective equipment and experience to safely clean trauma and crime scenes.

Vandalism: Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

No matter what your needs may be, we have a commercial cleaning solution for you. Call us today for more information or to set up an appointment (909) 598-8400

Causes of Water Damage

6/14/2021 (Permalink)

SERVPRO green logo with 24/7/365 on it Here to Help!

If your home or business experiences water damage, it can cause a number of problems. These problems can be minor or severe, depending on how long it goes untreated. While water damage is a serious issue, not many people realize how many things can cause it. Flooding feels like an obvious answer, but other factors that exist inside your home or business can also cause this problem. Keep in mind, that water damage is preventable most of the time. Knowing what causes it can help you to be proactive.

Storm

Weather is a big cause of water damage. Many people think this means rain, but snow can be just as disastrous. A big snow storm devastation may harm your walls, ceilings, and roof. Ice dams can also be a problem. They form on your roof because of poor attic insulation, and can cause water to build on your roof. This water build up will likely leak into your home, causing damage to your roof and ceilings. To prevent this, make sure your attic is properly insulated. You should also have your roof inspected every year to make sure it is not damaged in any way. 

Plumbing

Plumbing issues are one of the top causes of water damage. It may actually be the number one cause. Plumbing pipes may have long-life spans, but they can still crack, leak, and burst. This is why you should have them inspected at least once a year. A number of things could lead to early deterioration. There are signs of pipes leaking to look out for. For one, if your water bill is starting to cost more for no apparent reason. A leaky pipe will raise your water bill. You can install a sensor for your pipes. It will alert you to any leaks and in doing so, help prevent future water damage.

Washing Machine

A washing machine is a pretty essential household appliance, but many people don’t think about it until laundry time. However, a malfunctioning washing machine can cause some serious issues. If the supply hose leaks at all, around six hundred gallons of water could spill out within an hour. A leak like this could come from a bad connection to the machine, or damaged house. This type of flooding could cause extensive water damage. The damage will be even worse if your washing machine is on the top floor. It is important to replace your supply hose at least once every five years. In addition, overloading your machine can lead to problems with the hose. Those problems could eventually cause a leak.

While knowing the top causes of water damage can help you be proactive, it won’t always work. Freak accidents can happen and leave your home in pretty bad shape. However, in the case of water damage, SERVPRO of Walnut, Hacienda Heights/Rowland Heights is there to help. They have trained technicians ready to completely dry out your house or business, and one of the fastest response times in the industry. SERVPRO of Walnut, Hacienda Heights/Rowland Heights is there to do the job right.

Eliminating Pet Odor

6/11/2021 (Permalink)

brown boxer dog with a green SERVPRO hardhat on We love our pets... but sometimes the odor left behind isn't so pleasant.

We all love our pets, but that doesn’t mean you have to stand the way they make your house smell. Pet odor is something you can manage with a few simple actions and changes. They key is focusing on the source before addressing any lingering odors.

These are the cleaning activities you should do:

1. Vacuum regularly the entire house

2. Use an enzyme cleaner

3. Clean the carpets

4. Clean the Furniture

5. Give your pet a bath

6. Wash your Pet’s bed

7. Wash your bed sheets and covers

8. Clean your pet’s toys and accessories.

9. Replace the Litter

10. Clean their cage

As experts in deodorization, SERVPRO of Hacienda Heights/Rowland Heights is trained to identify and eliminate offensive odors.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. 

Biohazard Cleaning

6/11/2021 (Permalink)

technician in full PPE suit infront of a laboratory Call us today for any Biohazard cleanup

Biohazard cleaning is the process of removing, disinfecting and sanitizing materials and/or structures affected by biohazardous waste such as bodily fluids, blood, chemicals, and other substances that poses a threat to humans, animals or the environment.

Although certification is not a requirement to clean up a biohazard loss, due to its potentially infectious nature, it is highly advisable to hire a company who is trained in OSHA standards to remediate safely and properly. 

Did you know that the final disposal of all biohazardous waste must be in accordance with local state regulations?

 It may seem like you can just mop up the hazardous waste but there are health risks involved if you are not properly protected. If you choose to clean up the mess and dispose of the waste in a regular garbage receptacle, you run the risk of penalties and hefty fines.

We at SERVPRO of Hacienda Heights/Rowland Heights are trained and equipped to restore a property from crime scenes, unattended deaths, filth, hoarding and other infectious hazardous cleaning. We are here to relieve the burden of clean up and restore your home back to clean, sanitary and safe conditions.

How & When to use a fire extinguisher

6/10/2021 (Permalink)

Red Los Angeles County Fire Department Logo Here in Hacienda Heights/Rowland Heights area we rely on the LACFD in assisting homes and business with any Fire Loss needs.

The following are ten important rules to remember about how and when to use a fire extinguisher. 

  • Most fires start small. If the fire is contained to a single object, such as a trash can, you may want to try using a fire extinguisher to put out the flames. 
  • You should only consider using a fire extinguisher if all members of your home have been alerted to the fire and the fire department has been called.  
  • When purchasing a fire extinguisher, look for one that is tested by an independent testing laboratory. Also, look for one labeled A-B-C as it can be used on most fires that would occur in your home. 
  • Make sure you are physically able to handle a fire extinguisher.
  • Know how to operate the extinguisher quickly. You will not have time to read instructions during an emergency.
  • Keep your fire extinguisher in an easily accessible area. 
  • Remember the word P.A.S.S.

               Pull, Aim, Squeeze and Sweep

  • If your means of escape becomes compromised at any time while using an extinguisher, get out of the house as fast as possible and wait for the fire department.
  • If you have any doubt about whether or not to fight a fire with an extinguisher, DON'T! 

Fire Prevention for the Older Adult

6/10/2021 (Permalink)

blue and white fire safety check list for senior Fire Safety Tips for Seniors

At age 65, older adults are twice as likely to be killed or injured by fire compared to the population at large.  By age 75, that risk increases to three times that of the general population and to four times by age 85.

Fire and burns are not the only hazards that threaten our older citizens.  Statistics from the CDC show that falls are the leading cause of death from unintentional injury in the home. Thirty percent of people age 65 and older are involved in falls each year - some of those falls are fatal, while others permanently disable victims, often causing loss of mobility or independence.  

Key steps to reduce risks of injury from fire.

   
•If you smoke, smoke outside. 
•Give space heaters space. 
•Stay in the kitchen when frying food.
•If your clothes catch on fire: stop, drop, and roll. 
Smoke alarms save lives.
•Plan and practice your escape from fire and smoke. 
•Know your local emergency numbers. 
•Plan your escape around your abilities. Being prepared will safe your life. Check in with your Local Senior Center they will have more information on how to stay safe, and SERVPRO will be here to assist if the need is there with any Fire or Water loss.

Ways SERVPRO Helps with Claims

6/10/2021 (Permalink)

Green SERVPRO Logo "Here to Help!"

Experiencing a disaster, business causes feelings of frustration and stress. Frustration is a common reaction because disasters hinders your normal workday. Stress is also a typical response to emergency situations because there is increased concern for the well-being of employees, as well as the need to work with insurance companies to handle claim services. Fortunately, there are four ways that an emergency response team assists business owners with claims to reduce these stresses.

1. Emergency Disaster Response
Fire, flooding and storms wreak havoc, and the longer the situation is left unattended, the more damage is done. SERVPRO offers a team of professionals with the training and skills to quickly attend to any situation. Our technicians are available 24/7 to clean up after fire, water, mold and more. A fast response to any disaster reduces damage by enabling businesses to restore items rather than replace them.

2. Pretesting
Another way that emergency specialists assist with claim services is by performing pretesting. Trained technicians inspect items before throwing them out, evaluating furniture and belongings to see if they can be restored.

3. Electronic Claims
Business owners and insurance adjusters are busy people, and disasters only add to their amount of work. Fortunately, SERVPRO has a claims information center that enables all parties to see claims electronically. Electronic job files contain important information such as loss info and photos, estimates, pending jobs and completed jobs.

4. Best Practices
Finally, insurance companies want to ensure that a restoration job is handled correctly. SERVPRO outperforms the competition by ensuring that all franchises meet the Institute of Inspection Cleaning and Restoration’s certification requirements. Insurance companies and business owners can rest assured that their cleanup and restoration project is done correctly.
Take advantage of the claim services offered by emergency response specialists. The amount of frustration and stress you experience can be decreased by utilizing their expertise.

Call us today (626) 598-8400 and ask how we can help!

How a flood affects your home

6/9/2021 (Permalink)

infrared camera showing the warmers colors letting us know what areas are showing high moisture This infrared cameras helps our technicians see the areas that have been damaged by water

If you are a homeowner in the City of Walnut area and facing flood damage, SERVPRO is your first line of defense. Relying on our field expertise and academic training is a smart move when you want the restoration process to be correct and efficient. Like you, we want to mitigate your losses and return your home to normal as soon as possible. Because time is of the essence when water invades your home, our crew is available 24/7.

A trained water restoration technician knows that floodwaters are not the same as water leaked by a clothes washer or burst pipe. Water that comes from the outside carries with it bacteria that can multiply and spread if we do not eradicate it quickly. Our SERVPRO technicians have the knowledge and tools to implement a restoration plan that thwarts the spread of microorganisms and the ensuing consequences. If you are wondering how a piece of equipment makes the difference, you can take infrared technology as an example.

When you apply infrared cameras and thermography principles to the restoration of your home, you can identify where moisture levels are out of balance without drilling holes into your walls or tearing up your floors. Our SERVPRO team can access hard-to-reach crevices with less damage and quicker than if you did not have infrared technology available. As a homeowner, this translates into a more efficient (and possibly less costly) restoration so that you can return to regular life as soon as possible.

SERVPRO of Walnut is here to help. A call to (909) 598-8400 is not only about reacting to flood damage, but it is also about protecting your home and family.

Warehouse Water Damage

6/9/2021 (Permalink)

warehouse flooded after a burst water pipe This warehouse suffered water damage and when we arrived onsite we found standing water throughout the building.

We were contacted by a local Business Owner a week ago after hours on a weekend.

The business owner had received a phone call from the local fire department while the warehouse was closed over the weekend. When he arrived he was notified the sprinkler system throughout the warehouse had burst and water was coming out of the building and a local passerby noticed.

We dispatched a crew of technicians shortly after, and assisted with mitigating the damages. Many of the equipment was damaged but some was salvageable.

Being available 24/7 for Emergency Services is for reasons like this.

We are here to help when home and business owners (property managers) need us. Most water damages are caused when we least expect them but that's why we are here SERVPRO is always ready to help.

If your business has suffered from Water Damage and you are in the Hacienda Heights, Rowland Heigths or Walnut area give us a call (909) 598-8400 / (626)964-7700

Roof Tarping after a House Fire

6/9/2021 (Permalink)

Roof top damaged by house fire with wood and white plastic before adding a blue tarp to prevent more damages Tarping the roof after fire damage will help in preventing secondary damages to the roof.

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Walnut, Hacienda Heights/Rowland Heights provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry.

Find The Water Intrusion

6/9/2021 (Permalink)

Brown hardwood floor buckling caused by standing water damage Damaged wooden floor with a moisture reading that's showing high moisture

When a Storm Hits and you notice water coming into your home or business during the rain find where and how the water is getting in right away. Don't wait to stop the water intrusion. Once found do what ever it take whether the water is entering through your roof, cracks on the exterior, windows or even from the ground it is best to get the source found and fixed right away to prevent further damages.  Having the source and fixing it during the current rain fall will ensure you have successfully stopped the source of water intrusion completely.  

Waiting to have the source fixed can cause serious damages to your home or business, especially when dealing with water.

SERVPRO can assist in mitigation the water damage to lessen the long term damages it can cause.

We are available for any Emergency Service needs 24/7 Call us today!

Why do we set up containments?

6/9/2021 (Permalink)

containment set up in an office space to keep area clean Containments are used to keep undamaged areas clean.

Why placing a Containment is important and if it's really necessary. 

Well the answer is Yes!

Containment's are very important and can play a huge role in Fire, Water and Mold Damage Restoration Losses.  

A Containment is placed to control the environment, minimize the work space and/or to keep something that can potentially be harmful under control and to avoid cross contamination.  In most cases Containment's are placed to block the affected areas from the unaffected areas which stops the spread of any further contamination. 

Containment's are placed by using thick plastic sheeting with the assistance of tension/support poles or wooden frames and strong tape. The Containment's are usually placed around doors, openings, stairwells or even to divide rooms.

It is recommended that no one enters through the Containment's once set up and in place.

Customers can request to leave the containment up, until the reconstruction is done.

Why is drywall removed

6/9/2021 (Permalink)

empty white room with a wall cut out due to water damage with 2 green dehus in the room Drywall was removed due to Water Damage

Why does drywall need to be removed and not dried during water restoration?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a professional restoration company.  However, in some cases the drywall will require removal due to certain circumstances during water damage.  

If drywall is affected by dirty water that carries contaminates- The drywall will have to be removed and replaced.

If drywall has wet insulation in the wall cavities- The drywall and insulation will have to be removed and replaced.  

If drywall has double layers- The Drywall's layers will have to be removed and replaced.

If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

if your home has suffered from water damage call us today and see how we can help!

What to do if there is a fire in your home

6/9/2021 (Permalink)

white kitchen cabinets and counter top burnt due to a stove fire contained to one area Fires happen when you least expect them.

Sometimes fires happen even despite common preventative measures, despite early warning systems. In the event of such an emergency in your home, it is important to think and act quickly, and talking with your family now about what to do during a fire can help ensure their safety if the unexpected does occur. It's best to be prepared.

The number one thing to remember if a fire starts in your home (and becomes too large for a fire extinguisher) is to get out. The American Red Cross also advises to shout “Fire!” several times as you are evacuating, to alert any others in the residence. Check closed doors on your escape route to make sure they’re not warm. If a door in your path is warm to the touch, do not open it; use your secondary route, or place a wet towel under the door and call 9-1-1 if you cannot evacuate safely. If your evacuation route is filled with smoke, stay low and close doors behind you until you reach an exit. As soon as you are outside, call 9-1-1 and go to your family’s emergency meeting place.

Once your family is safely evacuated and the local Fire Department has responded to the fire in your home, call SERVPRO of Walnut, Hacienda Heights/Rowland Heights as soon as possible to begin the process of making the fire “Like it never even happened.”

Content Restoration/Cleaning

6/9/2021 (Permalink)

soot on white ceiling and walls due to a kitchen fire in the next room Different fires produce different kind of soot

When dealing with the aftermath of a fire or water damage emergency, there will be items in your home or business that will need special handling and conservation efforts to restore them to preloss condition. SERVPRO of Hacienda Heights/Rowland Heights are a fire and water restoration specialists and offer many contents restoration services to restore your furniture, clothes, electronics, documents, and photographs to preloss condition. We use several methods to clean damaged contents, including:

  • Dry Cleaning 
  • Wet Cleaning
  • Spray and Wipe 
  • Foam Cleaning 
  • Abrasive Cleaning
  • Immersion Cleaning 

Electronic cleanup

When fire damages electronics, they can become very dangerous to operate. We will coordinate the inspection and cleaning of your electronics by a qualified electronics technician to prevent further damage, including:

  • Television sets
  • DVD players
  • Computers
  • And more

Document and photograph drying

Some documents and photographs may not be able to be completely restored to pre-fire damage condition, but we will do our best to save and minimize further damage. We may use any of these restoration techniques depending on the level of fire damage:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call us after a water/fire damage incident to assist you in restoring your property into preloss condition.

Water Damage

6/8/2021 (Permalink)

at had been ongoing the walls are stained and the moisture reader reads there is still moisture present High moisture levels tells us the water leak is still active

Water damages can be sudden.

It always happens when you least expect it. When you find that a water loss occurs in your property it is important that you find the source of the leak to mitigate the damages.  

The key is to stop the water from creating further damage. Depending on where the leak originated from, this can be as easy as finding the shut off valve to cut off the source of water. However, there are safety concerns you must be aware of before investigating any further.  

Electricity and water do not mix. In fact, it could be fatal.  

If you are unable to find the source or have questions in regards to next steps, SERVPRO of Hacienda Heights/Rowland Heights is here to help!  

Trust our highly trained and professional technicians to help get your home back to normal.  

Our trained staff will: 

1) Find the extent of the damage. 

2) Stop the source from causing further issues. 

3) Utilize best-in-class equipment and training to properly mitigate the water from spreading in the property. 

4) Repair your property to “Like it never even happened.” 

 
Give us a call today at 626-964-7700, if you have any questions regarding Water Damage in your home.

Water Damage in a Commercial Building

6/8/2021 (Permalink)

Commercial building with 2 foot flood cuts and drying equipment Call us for any of your Commercial Water Damage needs

A few weeks ago SERVPRO of Hacienda Heights/Rowland Heights was called on a Monday morning regarding a flood that occurred over the weekend without the employees finding out until they arrived to the Commercial Building on Monday morning. 

We were called to assist to mitigate the water damage, upon our arrival our technicians found the source, a burst water pipe on the 2nd floor office space in the women's restroom. This leak had been ongoing for 48+ hours over the weekend and caused significant damages on the 2nd floor office area, the 1st floor office area and a portion of the warehouse.

Our technicians has to gut the whole 1st floor area, and assisted in removing flooring and flood cuts on the 2nd floor.

Did you know SERVPRO of Hacienda Heights/Rowland Heights offers Reconstruction services? Call us today to go over how we can help you.

Texas Freeze 2021

6/8/2021 (Permalink)

Parking lot in Dallas, TX full of SERVPRO green trailers. Storm Team had arrived. When you see green... we mean business!

4 months ago, we SERVPRO were called to assist in Texas during the Winter Freeze 2021. This horrible vortex came in on February 11th our Crews were in the Dallas area by the 15th to assist. We were constantly being called upon homeowners, who's homes had suffered burst pipes from freezing. Our crews were in Texas for almost 2 months, we assisted with water mitigation, and lots of demolition. So, many beautiful homes were damages completely. Many families were without electricity and water for days, weeks.

We were glad to be a part of the SERVPRO team that was able to get so many people help, by getting their homes back to normal.

See below for more information about this horrible Winter Storm that will go into history for the damages it caused:

The Winter Outbreak that occurred on Valentine's Week 2021 brought not only snow, sleet, and freezing rain to Southeast Texas, but also extreme cold temperatures that lasted for several days. This was one of the most impactful winter events in recent history that brought multiday road closures, power outages, loss of heat, broken pipes, and other societal impacts for the region. While the damage is still being assessed, this will likely go down as the first billion dollar disaster of 2021 globally, and potentially the most costly weather disaster for the state of Texas in history, surpassing even Hurricane Harvey from 2017.  

There was a total of 8 days, 23 hours, and 23 minutes of winter highlights between the first Winter Weather Advisory issued on Thursday, February 11th at 9:37am to when the last Hard Freeze Warning expired at 9am on Saturday, February 20th. 

The winter outbreak in February 2021 will be on the minds of every Texan for a very long time.

Water in your Crawl Space

6/8/2021 (Permalink)

dark crawl space under home with standing water Tip!... don't forget to inspect your crawl space after a storm.

After a storm have you notice an odor or a musty smell through your home, but can't find the cause or damage inside the home? You may have standing water in your crawl space.

Water can get into the crawl space many ways.  Usually by a broken pipe lines from under the kitchen or bathroom areas; however, water can also get in crawl spaces from rain and flooding outside depending if your home is on foundation or stilts.

Sometimes we don't realize when we change the outside landscape in the front or back yards that water can then be accidentally deferred into the crawl space.  Not knowing there's standing water for a long period of time can then produce an odor or a musty smell and other damages. *keep garden beds away from the home.

During the rainy days it's best to check your crawl space to make sure no water is building up.

Call us today for a free crawl space inspection! 

Deodorizing Your Home Using Thermal Fogging After A Fire

6/8/2021 (Permalink)

white living room suffered attic fire and ceiling above chimney was damaged This home suffered an attic fire and the ceiling above the chimney was damaged

Fire losses require the use of sophisticated equipment and practices to recover your home. Despite how overwhelming structure fires can be, we have experienced and knowledgeable professionals working to provide efficient mitigation to reduce property loss. While debris removal, demolition, and deep cleanings are vital elements of fire recovery, it is also critical to address the widespread harsh odors that can also spread throughout the property. 

Deodorization is a critical step in the restoration process of fire damage to homes and businesses. Smoke molecules and the combustion of plastics and other organic materials can lead to a blend of harsh odors concentrated throughout the entire household, being the strongest in the area where the fire began and lessening the greater the distance away. We have multiple deodorizing tools that can reduce or eliminate noxious scents, and one of the most heavily used of these is our thermal fogger. 

Fogging machines are a favored choice of our SERVPRO professionals for removing smoke odors because the generated vapor can penetrate difficult areas to reach and penetrate affected surfaces as well.  Deodorizing compounds exist in many pleasant scents or odorless products that get rapidly heated by the machine to produce fog. When in contact with smoke and odor molecules, these deodorizing agents can neutralize the compounds. 

Multiple obstacles exist for homeowners after a fire loss incident, but our SERVPRO of Hacienda Heights/Rowland Heights team can help. Give us a call today at 626-964-7700 

How to Protect Your Home from a Flood

6/4/2021 (Permalink)

Yellow rubber duck in a flooded home We are here to help!

It is always an overwhelming experience dealing with floods and other natural disasters. Aside from the loss of valuable properties that comes with the disastrous event, it leaves you much work. As you may have known, it takes much effort to bring back the water-damaged property to its pre-damage condition. Not only is it extra work its also a very stressful moment.

After flooding, mold comes in and begins to grow. In this instance, you will have to cope with horrible odors that may pose health effects in your household. Can you imagine how devastating that feels? It can, of course, get out of hand. That's why we are here to help you from beginning until its "Like it never even happened."

In light of the preceding, you will agree that the effects of flooding on homes are better imagined than experienced. Hence, it’s best to protect your home from flooding than looking for solutions after it has happened. Without a doubt, you will save yourself a lot of unnecessary expenses, having taken some preventive and protective measures ahead.

Now, how can you protect your home from floods? It’s simple. Call SERVPRO a professional restoration service company, we have prepared a simple guide to protect your home from floods.

Pro Tips for Home Flood Preparation

1. The first step to protect your home from a flood is to have flood details of your area. To be on the safer side, know how likely your home will experience a surge in your area. Also, invite building professionals to inspect your home to determine how well it can withstand floods. 

2. Ensure that you close every foundation crack with solid mortar, masonry caulk, or hydraulic cement. Hydraulic cement expands and fills gaps adequately. 

3. Get battery-powered sump pumps. Sumps pumps enable you to remove excess water from your home when floods come. 

4. Install septic or sewer link check valves that allow waste to flow one way. That will prevent sewage from coming back into the stagnant water in your home.

5. Ensure that you keep your expensive and valuable properties in a safe location. That may include furniture, artworks, certificates, and more. 

6. Ensure you get an insurance policy that covers cleanup or flood damage repair.

Outdoor Fire

6/2/2021 (Permalink)

patio fire, with damages rooftop, patio furniture and debri on ground Patio/Outdoor Fire

Outdoor house fires can cause as much damage outside of the home, as inside of the home.

We we called to assist a local neighbor in Walnut with fire damage, soot damage, smoke damage and water damaged caused by the local Fire Department when they were assisting in putting the fire out.

This home did no only suffer outside damage, to the exterior of the home, patio cover and patio contents including a Pool Table. The adjacent bedroom to the patio also suffered smoke, fire and soot damage. Parts of the wall to the adjacent bedroom has to be torn down during the fire fighting efforts by our local Fire Department.

We assisted in doing a Total Loss List, that would be shared with the homeowners Home Insurance adjuster, as well as the Fire Clean up process.

This accidental fire began in the overnight hours, as soon as the area was deemed safe we were allowed access to begin the cleanup process.

If your home suffers from Smoke, Fire and or Soot damage give us a call and we will be out to the scene as soon as we can.  

How to Prepare before a Hurricane Hits

6/2/2021 (Permalink)

List of items you need to be prepared for Hurricane Season Hurricane Season 2021

With June 1st being the beginning of the Hurrican Season 2021 for our neighbors on the East Coast/Atlantic Ocean. Here are a few tips on how to prepare for this years Hurricane Season.There are several things you can do to prepare for a hurricane to lessen the property damage that may occur.

  • To prevent windows from breaking, board them up by securing plywood over them or installing permanent storm shutters.
  • You can reduce damage to your roof by fashioning straps from the roof to the structure of your home.
  • Clear gutters from debris that may clog downspouts and aid in flooding.
  • Secure boats and other water vehicles.
  • Elevate basement items in case flooding does occur those items won't get ruined.
  • Fill your vehicles up with fuel and keep a spare gas tank filled and accessible.
  • Construct an emergency survival kit with enough supplies to last at least three days.

These are all recommendations from the Federal Emergency Management Agency (FEMA). If you need assistance keep your local SERVPRO's phone number on hand they can assist when needed.

Hurricane Season 2021

6/1/2021 (Permalink)

hurricane from a birds eye view Hurricane from a birds-eye view

What is "Hurricane Season"?

June 1st marks the beginning of Hurricane Season in The Atlantic Ocean and it goes until November 30th. The Atlantic Ocean includes the Caribbean Sea as well as the Gulf of Mexico waters.

Hurricanes are considered the most violent storms on Earth. They produce very strong winds, storm surge flooding and heavy rainfall that leads to inland flooding. 

Hurricanes form under low-pressure systems over tropical or subtropical waters. They gain their energy from how warm the ocean water is. 

Once the hurricane forms, the surface winds cause it to continuously move in circular motion. This type of rotation is often referred to as the "eye".

The "Eye" is the calm, clear center of the storm. The area surrounded by the "eye" is where the winds are the strongest. Hurricanes pack a punch by having winds 74mph or greater.

If you live in a Hurricane prone area, its best to be aware of any hurricanes that might impact the area you live in. Its recommended to be prepared at all times. 

Commercial Water Loss: steps into minimizing your risk of loss

6/1/2021 (Permalink)

Commecial Building with cuts outs due to water damage Commercial Building with cut outs on the drywall to assist with the drying process, the floor has been removed.

This year commercial water losses have been a huge issue.  SERVPRO of Hacienda Heights/Rowland Heights assisted numerous businesses with a variety of water related losses summed up in the following categories...

5 Common Causes of Commercial Water Damage

  • Broken or damaged pipes.
  • Window or roof leaks.
  • Sewage backup.
  • Sprinkler malfunctions.
  • Storms and flooding.

Understanding your property layout can help reduce the potential for loss as well as minimize the loss itself when/if it occurs.

Here are a few tips to help a business owner prevent water damage:

How to Prevent Commercial Water Damage

  • Know your property. Be aware of potential problems in your building. Has it experienced water damage before? What caused it?
  • Regularly inspect plumbing. Consider having a professional conduct regular maintenance on the plumbing system in your property.
  • Have an emergency plan. Have a plan laid out for each possibly disaster scenario that includes the location of water shut-offs.
  • Stay on top of repairs and upgrades. When things are outdated or break that could potentially cause a water problem, fix or replace them right away.
  • Keep your gutters clean. Make sure there are no blockages preventing water from properly draining away from the building.

SERVPRO of Hacienda Heights/Rowland Heights is also here to help.  Take advantage of our free Emergency Ready Profile and we will help compile the necessary information in the event of any disaster.  

If disaster strikes, call the team that's faster to any disaster! (626) 964-7700

10 Critical Steps to Recovering your Business after a Fire

6/1/2021 (Permalink)

Commercial Building- hallway with soot and smoke damage from fire Vacant Commercial Unit caught fire due to vandalism and suffered significant damage from smoke and soot.

When you’re recovering from a commercial fire, you need to take control. These 10 steps can help you develop a business fire recovery plan. Knowing what to do before something happens makes it easier to deal with the worst.

1. CALL THE INSURANCE COMPANY

Notify your insurance company immediately. Be ready for that first call with as much information as possible. Cover these important points too.

• Your insurer’s requirements for damage documentation
• Scheduling an adjuster to inspect the property 
• Deadlines for proof of loss statements
• Possibility of written extensions and approvals
• Recommendations for a
 Restoration Vendor

2. DISCONNECT ALL UTILITIES

A commercial fire affects utilities lines, wiring and plumbing. Turn off the gas, electricity and water coming into your building. If you have any doubts about safely shutting everything down, contact city services right away.

3. ASSESS STRUCTURAL SAFETY

Fire-fighting efforts soak walls, floors and ceilings creating a dangerous environment. The intense heat of a commercial property fire damages a site’s roof, exterior walls and foundation. Bring in a certified fire damage professional to assess your building’s structural safety inside and out.

4. SECURE THE PROPERTY

Even a small fire at your business leaves the property vulnerable to intruders. Broken windows and doors provide easy entry for vandals. SERVPRO can secure the property by boarding up fire-damaged windows and doors.

5. START THE RECOVERY PROCESS

Once the site is secure, restoration crews can start the cleanup and recovery process. Their initial work addresses potential hazards like damaged wiring and ruptured pipes. They also take care of unstable interior and exterior materials including drywall, ceilings, subflooring and window and door frames.

6. BEGIN ASSESSING YOUR LOSSES

Get the OK from on-site teams before beginning a room-by-room loss assessment. When you’re sure of your personal safety, inspect the entire building. Make note of all fire-damaged equipment, furnishings and inventory. 

7. DON’T THROW AWAY ANYTHING 

Don’t throw away fire-damaged business equipment. Don’t haul off water-damaged furniture or ruined inventory. Leave everything in place so that your adjuster can see the full extent of your post-fire losses.

8. DON’T ASSUME IT’S ALL A LOSS

Experienced restoration professionals can often save business-related items after a fire. Special techniques can salvage everything from electronics to paper records. 

• Customer and vendor records
• Employee payroll records
• Accounting ledgers and checkbooks
• Tax-related paperwork
• Business licenses and permits

9. DOCUMENT AND RECORD EVERYTHING

Your final damage inventory should include lists, photos and videos. 

10. BE PATIENT AND COMMUNICATE

The aftermath of a business fire leaves you focused on recovery. Be patient with the process. Stay in close touch with people involved in your business. Restoration might take some time, so let everyone know what to expect.

Dealing with Storm Damage

6/1/2021 (Permalink)

Dealing with wind or water damage to your home caused by hurricanes, tornadoes, or other severe storms can be both difficult and dangerous. Here are some tips on how keep you and your family safe and begin to get your life back together after the storm hits.

Staying Safe After a Storm

    • Listen to the radio for advisories and other instructions.
    • Do not venture outside until it has been declared safe to do so.
    • Stay away from downed power lines and avoid standing water or metal objects near downed wires.
    • Leave and do not enter buildings that have sustained structural damage.
    • Stay away from damaged trees and dangling or broken limbs.
    • Check on neighbors, especially those who are elderly or disabled.
    • Turn the gas off at the meter if you smell gas.
    • Do not drive unless absolutely necessary.
    • Do not attempt to drive through flooded streets or bridges.
    • Avoid using candles or other open flames indoors.
    • Make sure your sewer system is working before flushing toilets.
    • Operate generators outdoors in the open away from windows and doors.

Cleaning Up After a Storm

    • Be very careful climbing ladders or working on roofs.
    • Use extreme caution if using a chainsaw to cut trees or branches.
    • Cover leaking roofs before the next rain to prevent further water damage.
    • Remove wet rugs and carpet from floors.
    • Open windows and run fans if you have water damage inside your home.

Dealing with Insurance Companies After a Storm

    • Document damage to your home before clean up with photos or video, and compile a written list of damaged items.
    • Read your homeowner insurance policy thoroughly to see what is and isn’t covered before contacting the insurance company.

If you'd like more information on our we can help, don't hesitate calling us. We are available 24/7 for Emergency Services 

Home Water Damage: 10 Steps to take right away

6/1/2021 (Permalink)

Tub and shower with water damage When water damage occurs in a bathroom with tile, we do our best to dry in place.

If you’re suddenly dealing with water damage in your home, knowing what to do makes a big difference. Follow these 10 steps for recovering your home and belongings as quickly as possible.

1. IDENTIFY AND FIX THE PROBLEM

Power Tip: If you can’t pinpoint the problem, turn off your home’s main water supply, and call a licensed plumber.

2. CONTACT YOUR INSURANCE COMPANY 3. DOCUMENT THE WATER DAMAGE 4. SORT AND ASSESS 5. GET OFF TO A SAFE START 6. REMOVE ALL WATER

Power Tip: Know when the vacuum canister is almost full by listening for sound changes in its motor.

7. START THE DRYING PROCESS 8. CLEAN, REPAIR AND RESTORE 9. BE AWARE OF MOLD HAZARDS 10. KNOW WHEN TO CALL THE PROS

We are available 24/7 for Emergency Services (626) 964-7700.

Wildfire: Be Prepared

5/24/2021 (Permalink)

a home numbered to go over the list of Safeguard Your Home

Safeguard or “Harden” Your Home The ability of your home to survive a wildfire depends on its construction materials and the quality of the “defensible space” surrounding it. Here's a list of things to keep in mind if you live near a wildfire area.

1. Address

• Make sure your address is clearly visible from the road.

2. Chimney

• Cover your chimney and stovepipe outlets with a nonflammable screen of ¼-inch wire mesh or smaller to prevent embers from escaping and igniting a fire.

• Make sure that your chimney is at least 10 feet away from any tree branches.

3. Deck/Patio Cover

• Use heavy timber or non-flammable construction material for decks and patio covers. • Enclose the underside of balconies and decks with fire-resistant materials to prevent embers from blowing underneath.

• Keep your deck clear of combustible items, such as baskets, dried flower arrangements, and other debris.

• The decking surface must be ignition-resistant if it’s within 10 feet of the home.

4. Driveways and Access Roads

• Driveways should be designed to allow fire and emergency vehicles and equipment to reach your home.

• Access roads should have a minimum 10-foot clearance on either side of the traveled section of the roadway and should allow for two-way traffic. • Ensure that all gates open inward and are wide enough to accommodate emergency equipment.

• Trim trees and shrubs overhanging the road to a minimum of 13-½ (or 13.5) feet to allow emergency vehicles to pass.

5.Garage

• Have a fire extinguisher and tools, such as a shovel, rake, bucket, and hoe, available for fire emergencies.

• Install a solid door with self-closing hinges between living areas and the garage. Install weather stripping around and under the doors to prevent ember intrusion.

• Store all combustibles and flammable liquids away from ignition sources.

6. Home Site and Yard

• Ensure you have at least a 100-foot radius of defensible space (cleared vegetation) around your home. This means looking past what you own to determine the impact a common slope or neighbor’s yard will have on your property during a wildfire.

• Cut dry weeds and grass before noon when temperatures are cooler to reduce the chance of sparking a fire.

• Landscape with fire-resistant plants that are low-growing with high-moisture content.

• Keep woodpiles, propane tanks, and combustible materials away from your home and other structures, such as garages, barns, and sheds.

• Ensure trees are far away from power lines.

"Like it never even happened."

5/21/2021 (Permalink)

SERVPRO logo with quote SERVPRO here to help

We have a motto around SERVPRO, it’s one that the entire company across the nation lives by, "Like it never even happened." What does that mean? Does it mean we can erase the memory of your home being damaged by water or fire? No, we cannot. However, what we can do is be with you every step of the way. When that initial loss happens, it can feel like you are going through a wave of emotions. For some of us, we’ve experienced those emotions because no one is exempt from a disaster happening, so we’ll be able to relate first hand with you. So when we say "Like it never even happened," what we mean is that we will be there from start to finish. From the initial clean up, dry out, debris removal steps to the very end when the last bit of construction is completed. "Like it never even happened."

Why we wear full Personal Protective Equipment

5/21/2021 (Permalink)

technician in full personal protective equipment working Technician in full PPE

Our technicians are seen wearing full PPE (personal protective equipment) to ensure maximal safety when operating in your home or business. PPE is also used in crawlspaces, attics, or around a hazardous environment with dust, fumes, smoke or some that pose a biological or chemical threat if exposed and viruses.

Safety of our customers is as important as the safety of our technicians, and they adhere to the highest standards on keeping our customers safe at all times.

Water Damage Mitigation

5/21/2021 (Permalink)

warehouse flooded after a burst water pipe Water damage caused inside a warehouse from a burst pipe on 2nd floor

Water Damage Mitigation (Phase One)

From the moment you or your tenants notice a water leak, it’s important to spring into action. These steps are designed to stop the flow of water:

1. Stop the Water Flow

2. Turn Off Electricity and Natural Gas

3. Call Your Commercial Insurance Company

Finally…

You want to get in touch with us at SERVPRO of Hacienda Heights/Rowland Heights to help out!

We will send a crew right out to start the dry out process and work to prevent mold damage.

An experienced water damage cleanup contractor should also provide ideas on what needs to happen next.

Such as what to expect during the cleanup phase or anything specific to watch out for with your unique situation.

Don’t be afraid to ask tons of questions during this step.

After all, we're the experts and water damage isn’t something you deal with everyday.

SERVPRO Can Help with Any Mold Issue

5/18/2021 (Permalink)

Visible mold on brown wall and under baseboard Mold can be found in corners of every room behind kitchen appliances its very common due to moistures and heat.

Where Can Mold Grow?

After a flood or any kind of water damage, immediate water extraction is critical for preventing mold, but it may not be enough to prevent a mold problem. Although it is not always possible to detect mold with the naked eye, visible mold is usually an indication that mold exists in the following areas:

  • Behind drywall
  • Under floorboards
  • Behind ceiling tile
  • In the air


If the building or home you are considering purchasing has experienced a flood, the chance of mold existing in these areas is very high.


How Can an Inspection Help?
If you have a sound rationale for purchasing a building based upon location, price, and future profits, investing in a mold inspection might make sense. If mold exists, you may find that a mold remediation specialist can contain it to make your intended use for the property feasible and eliminate future problems. On the other hand, if the inspection substantially raises the amount you are willing to invest in the property, you might choose to forfeit its purchase.


How To Prevent Future Mold Growth?
Every commercial property has some degree of mold, and it is impossible to eliminate it; however, this doesn't mean that a building you purchase will always have a mold problem. You can take measures to reduce the humidity levels including, running dehumidifiers, avoiding and repairing leaky pipes, promptly repairing roof damage and cleaning HVAC coils and drip pans. It is also helpful to schedule periodic property walk-throughs to help detect potential problems before they become large issues that are costly to resolve.
When a mold inspection reveals mold in a building you are planning to purchase in Hacienda Heights/Rowland Heights area, managing it through minor repairs or costly reconstruction can affect your purchase decision.

Call us to schedule your next Mold Inspection (626) 964-7700

Safety ALWAYS Comes 1st!

5/10/2021 (Permalink)

technician in full PPE suit infront of a laboratory One of our technicians in full PPE's ready to work on a Mold Remediation job, caused by a long term water damage leak.

Safety always comes first at SERVPRO of Hacienda Heights/Rowland Heights. A job can only be done correctly if you are prepared for it correctly. Our safety is a priority, as well as keeping our customer safe.

Having the proper PPE (Personal Protective Equipment) is important and always the 1st step at every job. Working in the Restoration Industry has a very high potential risk for injury, it's very important to be prepared at all times and protect yourselves in every way possible.

Our technician is wearing full PPE's on for this mold loss at a Laboratory. When mold is present when cutting into the drywall, the spores can travel and be inhaled. Inhaling mold/dust is not safe, our employees are required to wear masks & protective eye wear when working with mold. When mold is not present, a mask is still important to wear as well as googles, to keep from inhaling debris that can cause irritation to eyes, nose, throat.

We care about our employees and customers health. We always make sure all of our employees have the proper PPE on for each and every job.

We Are Here To Help!

Fire Damage Experts

5/10/2021 (Permalink)

refrigerator that caught fire and completely burnt This whole house caught fire, and this is what's left of the fridge.

Fire Damage Repair and Remodeling Services

We come equipped with everything needed to completely erase all evidence of fire damage. When we are finished, the affected area will look, smell, and function as if there had been no fire. "Like it never even happened." 

  • Water Damage and Repair experts
  • Fire & smoke inspection
  • Thorough wall and ceiling cleaning
  • Soot removal from hard surfaces, including brass, aluminum, chrome, marble, tile, and porcelain
  • Deodorizing to eliminate smoke and fire odors

Your satisfaction is our priority. At SERVPRO of Walnut, we aim to make your situation stress free. We Are Here To Help!

  • Call us for 24/7 emergency service
  • Fast and professional fire restoration services
  • We work directly with your insurance provider 
  • We are the preferred vendor to many insurance companies
  • We get you back in business in no time

SERVPRO of Hacienda Heights/Rowland Heights (626) 964-7700

About SERVPRO of Hacienda Heights/Rowland Heights

5/7/2021 (Permalink)

servpro trailer on a white truck Storm trailer heading to Texas for a STORM even

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration and we are an IICRC certified firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property to tip top shape!

For footage on what happens around SERVPRO of Hacienda Heights/Rowland Heights follow us on Instagram @SERVPROhacienda.rowlandheights 

Can SERVPRO return my home back to it's pre-water loss condition?

5/7/2021 (Permalink)

home suffered water damage cut outs and fans have been placed No matter how big or small the water damage to your home is, we at SERVPRO are here to help.

Water damage in your Hacienda Heights/Rowland Heights neighborhood home can be mitigated by our great SERVPRO team. Homeowners, renters and property managers can rest assured, our team will be able to quickly fix and correct any water damage. The results? Your home will be as good as new! Like our moto we will leave your home "Like it never even happened." Call us today for any water damage questions (626) 964-7700 we are available 24/7 for your Emergency Service Needs

Services SERVPRO Offers

5/7/2021 (Permalink)

green van with SERVPRO logo and our contact number When you see the green vans you knoe SERVPRO is here to help!

We cover a range of restoration and cleaning services for your commercial or residential property needs.  When the unexpected happens, you can count on SERVPRO of Hacienda Heights/Rowland Heights to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Lead Abatement (RRP)

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Dumpster & Debris Removal
• Dry-Cleaning
• Data Center Cleaning
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Hacienda Heights/Rowland Heights to get things back into working order.  Give us a call today! (626) 964-7700

How to avoid Mold in your home or business

5/7/2021 (Permalink)

moisture meter on a white wall with high moisture and visible mold Visible mold usually goes in hand with moisture, as you can see the high levels of moisture being picked up from our meter.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Hacienda Heights/Rowland Heights to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, Call Us Today (626) 964-7700

Water damage & clean up

5/7/2021 (Permalink)

Ruber duck in a pool of water in laundry room Water Damage???

Water damage can occur at any time. Faulty appliances, broken pipes, equipment failure, storms and floods are some of the things that can cause water damage. It is important to take care of water emergencies quickly as the longer the water sits, the higher the cost will be to repair the damage. SERVPRO of Hacienda Heights/Rowland Heights wants commercial and residential property owners of Hacienda Heights/Rowland Heights to know that we can respond quickly to any water damage. Using advanced inspection techniques and cutting-edge extraction equipment, we can find and resolve any kind of water damage to pre-damage condition. Here are some tips from the American Red Cross for steps you can take until help arrives:

  • Keep the windows open and run fans to pull moisture out of wood floors and subfloors, beams, doors, etc.
  • Bring all soft items outside if possible as sunlight and wind will help them dry faster
  • Throw out items that have absorbed water and cannot be cleaned or disinfected

If you find yourself dealing with water damage, SERVPRO of Hacienda Heights/ Rowland Heights wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore water damage for the city of Hacienda Heights/Rowland Heights residents and business owners. Call us today at (626) 964-7700 to find out about our cleanup and restoration services. We’ll take care of your water damage “Like it never even happened.”

International Firefighters Day

5/4/2021 (Permalink)

SERVPRO techs in full PPE's sanitizing our local fire truck SERVPRO technicians in full PPE's sanitizing our local fire trucks

Today is National International Firefighter Day!

Thank you to all of the brave firefighters. You too can honor them today by proudly wearing blue & red ribbons pinned together. The ribbons colors are symbolic of the elements firefighters work with- red for fire and blue for water.

Thank you to our local Fire Stations for all they do!

In honor of #internationalfirefighterday here is a picture from a year ago, when SERVPRO of Hacienda Heights/Rowland Heights assisted our local fire stations by providing our service to sanitize all rigs, ambulance and fire department vehicles. 

Specialty Cleaning Service

5/4/2021 (Permalink)

Technician wearing full PPE's wiping down a desk Technician wearing PPE's wiping down a desk

SERVPRO of Hacienda Heights / Rowland Heights offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Have questions? Call Us (626) 964-7700

It Feels Like Summer

5/3/2021 (Permalink)

Grill being cleaned with a piece of onion Cleaning a BBQ grill with a half onion to disinfect and get rid of the built up grime.

With spring coming to an end sooner rather than later, and the warmer days and the pandemic coming to end. We find ourselves spending more time outdoors, with friends and family.

Who else enjoys throwing weekend BBQ's with friends and family? I know we do! Nothing beats spending a nice sunny spring weekend with hamburgers and hot dogs on the grill surrounded by a good time.

Here's a super cheap, non-toxic alternative to keeping your grill in Ready mode for the next last minute BBQ.

Save your back and your Brillo pads by using an onion! yes, an ordinary already in your kitchen onion. Simply scrub a halved onion faced downwards on a heated grill to remove built up grime. It's best to get the grill super hot first to burn off any remaining food. Next, rub it hard with an onion stuck on the end of a long grilling fork (careful not to burn your fingers!). For extra gunk-fighting power, spray lemon juice or white vinegar first. The extra acidity helps with the cleaning process.

You'll thank us later!

Enjoy BBQ season from your friends at SERVPRO of Hacienda Heights/Rowland Heights!

Looking back to this past year...

4/30/2021 (Permalink)

tech in full PPEs disinfecting Technicians in full PPEs disinfecting an office space

SERVPRO of Hacienda Heights/Rowland Heights was extremely busy a year ago. When the pandemic began, non-essential employees stayed home 24/7, as well as kids out of school. Everyone's life changed. SERVPRO was considered an essential employee and we were lucky to continue to work, and assist families and those essential businesses to stay open during water, fire and mold events. SERVPRO introduced our new Certified: SERVPRO Cleaned program and we were constantly assisting essential businesses, medical offices and warehouses on disinfecting their space with COVID-19 spreading and affecting many people. We were always there to help out. Our technicians worked so hard, we couldn't have a better team. We are still keeping busy with local residential locations and local businesses in the area, we noticed a hike in calls due to more people being home with water and fire jobs. 

Kids Fire Safety

2/2/2021 (Permalink)

Kids fire safety Kids fire safety

From a hot cup of coffee to boiling water on the stove, burns are a huge hazard in every home specially with little kids around.  Burns are the most (hot water and liquids) are the most common accidents related to kids.  Here are a few ways to help avoid burn related accidents.

  • Always use the back burner on your stove when possible.
  • Keep an emergency aid kit close at hand in your home.
  • Install a fire extinguisher in your kitchen.
  • Keep matches, lighters, candles and chemicals put away out of reach.
  • Put child safety plugs in your outlets.

For more information on Kids Fire Safety check out these sites:

http://firesafekids.org/

http://firefacts.org/

Your child's safety is important to us here at SERVPRO.  In the event of a fire or smoke damage keep in mind SERVPRO of Hacienda Heights/Rowland Heights is here to help, Give us a call at (626) 964-7700

Resources can help improve restoration of Commercial Fire Damage

7/29/2020 (Permalink)

Commercial Fire Commercial Fire

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Hacienda Heights & Rowland Heights area.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the Hacienda Heights & Rowland Heights area. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Hacienda Heights/Rowland Heights to help. You can reach us at (626) 964-7700

Faster to Any Water Disaster

7/24/2020 (Permalink)

Water Damage Water Damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Hacienda Heights/Rowland Heights provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Hacienda Heights/Rowland Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 626-964-7700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Hacienda Heights/Rowland Heights

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage in Your Home

7/24/2020 (Permalink)

Water Damage Water Damage

When you think of water damages, you first think of a flooded basement, with a couple of inches to maybe a foot (or more) of sewage.  And, we get those types of calls.  But water damage can occur from many other sources:

    • Broken or split pipe
    • Sink or bathtub overflow
    • Roof leak
    • Condensation
    • Accident (an aquarium tipped over)
    • Plus many more!

SERVPRO of Hacienda Heights/Rowland Heights has the tools necessary to pinpoint the damaged areas, assess the damages, and come up with a plan to get you back to a normal life as soon as possible!

From thermal cameras to non-penetrating and penetrating meters, we can find exactly where the water traveled.  No need to make guesses and inspection holes in your walls.

We can extract the standing water, and remove as much as possible from carpet and pad, if necessary.

Fans are then placed, to get the air moving, throwing the moisture up in the air to be captured by large dehumidifiers.  Air movement also helps prevent mold from colonizing.

Once dry, a mold inhibitor is sprayed as an extra defense against any possible mold growth.

So, if you have suffered water invading your home or business, relax.  A call to SERVPRO of Hacienda Heights/Rowland Heights at 626-964-7700 will make it “Like it never even happened.” 

Mold in your home?

7/24/2020 (Permalink)

Mold Mold in your home

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Hacienda Heights/Rowland Heights 626-964-7700

if a Storm of Flood hits, SERVPRO is here to help!

7/8/2020 (Permalink)

Flood caused by storm Flood damage caused by a Storm

SERVPRO of Hacienda Heights/Rowland Heights specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources or Handle Floods and Storms

If storms hits Walnut, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at (626) 964-7700

Why is cleaning your commercial air ducts important?

7/8/2020 (Permalink)

Air Duct Cleaning Commercial air duct cleaning

The air ducts in Hacienda Heights/Rowland Heights commercial building serve an important function, bringing heating and cooling throughout your facility as well as circulating the air through a filter, which cleans out some of the dust particles before reaching the rooms in which air is breathed by you and your employees.

Air Duct Cleaning Improves the Quality of Indoor Air

By routinely having your air ducts cleaned you can significantly decrease the number of airborne molecules in your office, all while avoiding weighty fees for other air purifying solutions. Air ducts, like everything else in our office, collect dirt and debris. While filters may catch a lot of streaming debris, there is still a considerable amount of dust that settles within the ducts.

Air Duct Cleaning Conserves Energy

Air duct cleaning provides a beginning in optimizing your duct function, a properly and thoroughly cleaned HVAC system, can reduce the costs associated with running your HVAC system and increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleanings removes obstructions and improves airflow, helping your systems to work better, faster, and more efficiently, all while using less energy!

Your local SERVPRO specializes in cleaning commercial and industrial air ducts; contact our staff to schedule an inspection and estimate for your commercial cleaning solution. Our crews have experience, training and advanced equipment to restore your HVAC system to optimal performance. Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems, give us a call so we can get to work, and you can start experiencing the benefits a commercial air duct cleaning service can bring to your business!

Call (626) 964-7700

Odors in your home after a Fire

7/2/2020 (Permalink)

Kitchen Fire Kitchen after a fire has destroyed pretty much everything

One of the most significant issues after a fire is not the loss of possessions, but the lingering bad odor left afterward. It can be very challenging to remove smoke smells, often requiring the assistance of professionals who understand what to do when smoke odors do not go away.

What are the steps SERVPRO technicians put into place to remove the smells in a fire damaged house?

  • Remove: We find and remove all sources of smoke, taking anything charred offsite for cleaning and restoration when possible, and disposing if damaged items.
  • Clean: We use dry cleaning for residue not yet absorbed and wet cleaning with solvents for absorbed residue requiring a deeper clean.
  • Neutralize: When the smells still linger after removal and cleaning, we use odor-absorbing beads and then thermal foggers which produce a smoke-like substance reaching throughout the home, attacking hard to reach smoke particles 

For 24/7 assistance after a fire, contact SERVPRO of Hacienda Heights/Rowland Heights (626) 964-7700

Fire Extinguishers Save Lives

7/1/2020 (Permalink)

Fire Extinguisher Fire Extinguisher Safety - it can save a life

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website ( www.nfpa.org ).  Fire safety is one of our top priorities at SERVPRO of Hacienda Heights/Rowland Heights  

Commercial Covid19 Cleanup

7/1/2020 (Permalink)

Commercial Covid19 Cleaning Job Commercial Covid19 Cleaning Job

SERVPRO was called to assist in a Covid19 Construction Site Cleanup, when one of their employees came back positive for Covid19. Our technicians wiped down all high-touch areas, and fogged the whole site. SERVPRO uses SERVPROXIDE which is a medical grade EPA approved disinfectant. If you are concerned about your employees' safety, no job is too small for us! Call us today to go over our Certified: SERVPRO Cleaned options from Pro-active cleaning to positive Covid19 cases. (626) 964-7700. We are here to help! SERVPRO of Hacienda Heights/Rowland Heights.

Are you prepared for a flood?

7/1/2020 (Permalink)

Home flooded Home Flooded

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If your home has suffered a flood keep in mind SERVPRO of Walnut is available 24/7 for you Emergency Service needs! 

Commercial Building Fire Damage

7/1/2020 (Permalink)

Commercial Fire Commercial Fire

Mitigation requires quick action.  The faster a SERVPRO of Hacienda Heights/Rowland Heights professional arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including a faster return to business operations.  Within four hours of a loss notification, a SERVPRO of Hacienda Heights/Rowland Heights Professional will be on-site to help ensure your commercial fire damage is handled properly by utilizing the following services:

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Your experienced SERVPRO team will pretest to determine the extent of the damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found without the building.

Contents Cleaning:

All of the restorable contents in the affected area will be professionally cleaned and deodorized.  These items will be inventoried for the insurance company and the policyholder.

Deodorization:

Specialized services that rid your place of business of offensive odors left behind by fire or smoke damage will be utilized.  We do not simply cover up lingering odors with a fragrance, we seek out the source of the odor and remove them.

If your business in the City of Walnut has suffered a fire remember SERVPRO of Hacienda Heights/Rowland Heights is here to help!

BBQ Grilling Safety Tips

6/23/2020 (Permalink)

Fire safety while grilling Fire safety while fire grilling this summer.

It happens every year.

The weather gets warmer, more people use outdoor grills. Incidents of grill caused fires go up. Here are 9 Grill Safety Tips to keep in mind.

1. Grill outside and away from any structure.

2. Make sure your grill is stable.

3. Keep your grill clean.

4. Check for propane leaks on your gas grill.

5. If the flame goes out, wait to re-light.

6. Take care, of items around the grill.

7. Be careful with charcoal starter fluid.

8. Wear the right clothing.

9. Be ready to put out a fire.

Be safe this summer.

Tips for Preventing Water Damage in the Home

6/22/2020 (Permalink)

Water Damage Water Damage? Give us a call!

With the weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Hacienda Heights/Rowland Heights. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

  1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

  1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

  1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

  1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

  1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

If you are experiencing water damage in your Home or Business call us today! 626-964-7700

SERVPROXIDE

6/16/2020 (Permalink)

SERVPROXIDE SERVPROXIDE

That's why we use our own hospital grade disinfectant for your sanitation needs!

SERVPROXIDETM is an EPA registered, stabilized chlorine dioxide based disinfectant and sanitizer. 

SERVPROXIDETM carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, viruses, and mold on hard surfaces and is an effective sanitizer for soft surfaces. The product is fragrance-free with a mild odor that dissipates quickly under general ventilation. The product also serves as an excellent deodorizer, once the source has been removed, that oxidizes and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors to name a few. It can be used to deodorize internal HVAC systems, and can also be wet fogged or misted through a ULV type mister for deodorization purposes. 

Areas of use include: Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, laundry rooms, veterinary, ambulances, laboratories, restaurants, boats, cruise ships, federally inspected meat & poultry processing plants, farms, animal pens and poultry houses, egg processing premises, hatcheries, swine premise sanitation, refrigerated storage units, airplanes, trains, trucks, buses & automobiles. 2 year shelf life.

Certified: SERVPRO Cleaned offered in Hacienda Heights/Rowland Heights

6/11/2020 (Permalink)

Certified: SERVPRO Cleaned Certified: SERVPRO Cleaned offered in Hacienda Heights/Rowland Heights area

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Call us to go over our services (626) 964-7700

Common Water Issues for Business Owners

6/10/2020 (Permalink)

Flood Flood

For a commercial property owner in Los Angeles County, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

When to use a Fire Extinguisher

6/10/2020 (Permalink)

Fire Extinguisher Fire Extinguisher

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

  1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
  2. You have identified an escape, and the fire is not between you and the route
  3. You have alerted other occupants, and someone has called the fire department
  4. You are safe from the toxic smoke produced by the fire
  5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace. Stay safe!

PRE-EVACUATION PREPARATION STEPS

6/10/2020 (Permalink)

Wildfire Near Homes Wildfire near Homes

With Wildfire Season here upon us, lets be prepared! If you live near a fire prone area, be prepared, have a plan and make sure everyone in your household is aware of the plan. When an evacuation is anticipated, follow these checklists (if time allows) to give your home the best chance of surviving a wildfire.

Home Evacuation Checklist – How to Prepare for Evacuation:

Inside the House

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters.
  • Remove lightweight curtains.
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don’t leave sprinklers on or water running, they can affect critical water pressure.
  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.
  • Put your Emergency Supply Kit in your vehicle.
  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Seal attic and ground vents with pre-cut plywood or commercial seals.
  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.
  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

More information can be found at www.readyforwildfire.org

If your home has suffered from fire damage or smoke damage SERVPRO of Hacienda Heights/Rowland Heights can help (626) 964-7700

Brush Fire in Hacienda Heights possibly started due to Fireworks - June 9, 2020

6/10/2020 (Permalink)

Wildfire in Hacienda Heights 6/9/20 Wildfire in Hacienda Heights near the area of Punta Del Este Drive and Colima Road on 6/9/20

A brush fire started at about 8:20pm on Tuesday night that was possibly started by illegal fireworks, fire crew was able to arrive and quickly attack the fire. Some nearby by homes were given the option to voluntary evacuate, but no homes were in danger. The fire was contained at about 15 acres. Authorities are investigating the cause, and looking for the people suspected of setting fireworks in the area.

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Hacienda Heights/Rowland Heights at (626) 964-7700. We are here to help!!

Different Types of Storms

6/9/2020 (Permalink)

Hurricane in the Atlantic Ocean Hurricane in the Atlantic Ocean

Here are some of the most common storms that we experience in the United States

1. Hurricanes

A hurricane, also known as tropical cyclones, are large, swirling storms. They are usually caused by rain clouds are building up over warm waters.

2. Thunderstorms

Thunderstorms are storms consisting of lightning and thunder. They are usually produced by a cumulonimbus cloud. This cloud usually produces gusty winds, heavy rain and sometimes hail.

3. Tornadoes

If you live in the central of United States, you are more likely to experience a tornado in your lifetime. These deadly storms are caused by dry cold air moving south (usually from Canada) meeting with warm moist air. This air is traveling north from the Gulf of Mexico. When the two airs collide, they create instability in the atmosphere.

4. Snowstorms

Snow storms are usually caused by moist are rising from low pressure ares. Since these low pressured areas are surrounded and circulating them, it can causes blizzards to rise.

5. Floods

Floods are usually the aftermath of several natural disasters such as heavy rainfall, high tides, tsunamis and hurricanes.  

Remember SERVPRO of Hacienda Heights/Rowland Heights is here to help with any type of Water Damage to your home or business (626) 964-7700

Be prepared for the next storm

6/9/2020 (Permalink)

Home Flooded due to Storm Home Flooded due to Storm

Be Prepared: 
Tips from FEMA for preparing your home or business for a flood. 

Before the Flood:

  • Have a qualified professional elevate the furnace, water heater and electrical panel if susceptible to flooding. 
  • Installing "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business. 
  • Seal walls in basement with waterproofing compounds to help avoid seepage. 

During the Flood:

  • Turn off utilities at the main switches of valves if instructed to do so. 
  • Disconnect electrical appliances. 
  • Do not touch electrical equipment if you are wet or standing in water
  • Do not walk through moving water. Even six inches of moving water can make you fall. 

After the Flood:

  • Listen for news reports to learn if the community's water supply is safe to drink. 
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. 
  • Stay out of any building if it is surrounded by floodwaters. 
  • Return home only when authorities indicate it is safe. 

    Have Storm or Flood Damage? Call Us Today 626-964-7700

Restoring Commercial Properties

6/8/2020 (Permalink)

Commercial Building Commercial Building in Culver City, Ca.

Flooding and water damage events in Los Angeles County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Prevention

6/8/2020 (Permalink)

Water Damage Water Damage to an Office Building in Hacienda Heights, Ca.

Know where your emergency water shut-off valves are located, and have a contingency plan in place in case you are not available. Create an emergency plan with directions for what to do in an emergency as well as a list of phone numbers of approved companies to call in an emergency situation. Make sure someone you can trust has the authorization to make decisions if you are unavailable. Ask us about our FREE "ERP's" Emergency Ready Profiles.

Commercial Water Damage Prevention

Flooding may affect your commercial property by way of pipe bursts, rising river beds, tropical storms, heavy surface rainfall, or excessive rainfall in a short period of time, to name a few. As a property owner or manager, your disaster preparedness plan should address flood concerns. While you may not be able to stop the rain from falling, you can take efforts to keep your commercial buildings safe from impending damage, by conducting regular inspections of the building.

About SERVPRO of Hacienda Heights/Rowland Heights 

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't hesitate calling our office, we are available 24/7 for your Commercial Building Emergency Services (626) 964-7700

Disaster Recovery Team

6/5/2020 (Permalink)

Disaster Recovery Team Disaster Recovery Team

The SERVPRO Disaster Recovery Team is here to help! Whether you are dealing with a tornado, hurricane, blizzard, flood or major fire  the SERVPRO Team is comprised of a giant network of strategically positioned storm teams, who are on standby 24/7, 365, should a disaster strike near you. Making sure to be ‘Faster to Any Size Disaster!’

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises across North America, no disaster is too big or too much.

SERVPRO of Hacienda Heights/Rowland Heights   has a disaster recovery team transport truck packed with equipment and gear that allows us to be ready to attack whenever and whatever mother nature throws at you. With our crew of highly trained and skilled professionals, natural disasters are no match for us.

We are proud to do business with honesty, respect and unparalleled expertise. SERVPRO of Hacienda Heights/Rowland Heights will make your disaster "Like it never even happened." 

Hurricane Season on the Atlantic Coast

6/5/2020 (Permalink)

Hurricane Hurricane on the East Coast

Here are some things that you can still do to limit the damage that your home can sustain from the looming storm that comes with Hurricane Season in the Atlantic Ocean. Us in California on the West Coast don’t see much of this happening. But here are a few tips for our East Coast friends.

If you have resided in the coastal areas for many years now, you are likely already familiar with boarding up your windows if you do not have accordion shutters and similar approaches to prevent the conditions from getting worse while your house weathers the impending hurricane.

Another thing that you should consider as you set to face any Hurricane in your area is to consider this is one of the worst storms that the area has seen for a long time. Tropical storms and severe weather systems might not be newsworthy through the average hurricane season; the Carolina coast government agencies are mandating that residents evacuate coastal counties in preparation for destructive forces. Seek a safe place to wait out the effects of the storm for you and your loved ones. Personal safety is of paramount importance.

Our SERVPRO team of professionals can help you to overcome any of the damages that your home might sustain during this severe event, and our emergency response team is available 24/7 to respond to the situation. As you return to your home when the situation is safer, our team of dedicated professionals can help you to assess the full scope of this damage and mitigate the situation from getting worse. This means pumping out standing water, moving and trying to preserve furnishings and possessions, drying out with dehumidification and sanitizing your home.

While you cannot avoid in many cases the kind of destructive damages that a hurricane of this size can produce in the area, you can rest assured that the right measures can get taken after the storm passes to clean up the mess and restore your property. Give our experienced SERVPRO of Walnut, Hacienda Heights/Rowland Heights emergency response team a call anytime at (909) 598-8400 and we can guide you to the closest SERVPRO on the Eastern side.

Water Damage Tips

6/3/2020 (Permalink)

Water Damage Water Damage

Professional water damage experts, SERVPRO, this week outline five measures homeowners can take to prevent injury or further damage once a water damage incident has occurred.

The cleanup and restoration specialists at SERVPRO have released a recent report detailing five ways to salvage flooring, appliances, and fixtures once water damage has occurred. Homeowners can prevent excessive damage to their flooring and appliances by following these five simple tips.

5 Things Homeowners Should Avoid if Flooding Occurs

Water damage can have a lasting effect on one’s home, though there are ways to avoid further damage and injury.

Don’t leave wet clothing or fabrics on the ground

Make sure to pick up anything which has been soaked with water and hang items to dry as soon as possible. If soaking wet clothing is left on flooring it can encourage mold the growth of mold and excess water can damage hardwood floors.

Don’t leave printed materials on wet carpet or flooring

Anything which contains ink will bleed onto other surfaces and can permanently stain flooring and carpets. This includes magazines, books, newspapers and colored fabrics. Discard any materials which have been completely damaged.

Don’t use a household vacuum cleaner to remove water

A household vacuum is meant to remove dry debris, not water or wet items. Water can damage a vacuum cleaner rendering it unusable for future use. Additionally, using a household vacuum cleaner to remove water is dangerous as electrocution may occur. It is best to let a professional, like SERVPRO, handle water damage cleanup.

Don’t use household appliances

If the water damage is so extensive that it has reached the cables and outlets of appliances, avoid using these appliances. Electrocution is possible if water damage is present in any situation. Appliances include televisions, computers, and portable electric heaters. It’s best to wait for a professional to give the go-ahead before continuing use of appliances in the area.

Don’t turn on ceiling fixtures if water damage has affected the ceiling

If the ceiling has been damaged by water, avoid turning on any appliances which are attached to it. Ceiling fixtures include lighting fixtures and ceiling fans. If water has come into contact with wiring or the fixture itself there is a possibility of further damage to the home and possible electrocution.

Following these suggestions can mean the difference between safety and danger, as well as complete loss of the water damaged area. The professionals at SERVPRO regularly repair and restore water damages and are available 24/7 to lend a helping hand.

For emergency services, contact SERVPRO of Hacienda Heights/Rowland Heights at (626) 964-7700

When a Storm or Flood hits Hacienda Heights/Rowland Heights SERVPRO is here to help!

6/1/2020 (Permalink)

Flood Home flooded

SERVPRO of Hacienda Heights/Rowland Heights specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Hacienda Heights or Rowland Heights, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 626-964-7700

When disaster strikes, will your business be ruined or ready?

6/1/2020 (Permalink)

Commercial ERP Call us to schedule your Emergency Ready Profile

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but you can be prepared for it. 

The SERVPRO Emergency Ready Profile (ERP) is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency Ready Profile, your business can receive the benefit of over 50 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. 

The SERVPRO Emergency Ready Profile Advantage:

  • A no cost assessment of your facility.
    • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO franchise Professional as your disaster mitigation and restoration provider.
    • You have a provider that is recognized as an industry leader and is close by.
  • Identification of the line of command for authorizing work to begin.
    • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Call SERVPRO of Hacienda Heights/Rowland Heights Today to Get Started! 626-964-7700

Is Vandalism affecting your Business?

6/1/2020 (Permalink)

Vandalism Vandalism in LA, business are being boarded up.

In the light of a chilly spring morning, you pull up to begin your work day and see the evidence of what happened the night before: the side of your office has been brightly tagged in paint.

Thankfully, this doesn’t have to be the story of your place of work. You and your team can take steps to deter and hopefully prevent vandalism.

Steps to Take before Vandalism Strikes

To begin, make sure to keep the area around your business well-kept and clean. Well-manicured landscaping and a regularly maintained building can help deter vandalism. You can even use your landscaping to help protect otherwise easy-to-reach marks. Large bushes or plants that are prickly can be placed under and in front of windows and walls that could be targeted.

You can also increase the security around your place of business. Secure gates and entrances to make it harder to enter the premises and keep the area well-lit. You can also add motion-sensor lights or security systems. Security camera systems now a days, are extremely inexpensive and easy to install and manage via your cellphone from anywhere.

If you are the victim of vandalism, make sure to clean up the damage as soon as possible to discourage additional vandalism.

What to Do If You Find Vandalism on Your Property

Steps to clean up vandalism vary greatly depending on the kind. The simplest to clean are cases involving eggs and toilet paper. To clean egg, you will want to act as quickly as possible. Use a garden hose or a combination of soapy water to clean egg off the side of a building or a car. Avoid using a power washer as this can remove paint and damage siding. Toilet paper can persist if you try to pull it down. Instead, use a leaf blower or a long implement like a pool net to gently lift the toilet paper off tree branches and buildings.

Other cases, not as easily remedied, can involve paint or broken windows. If there is broken glass, be very careful to pick up all large pieces and vacuum up any smaller pieces left behind. If there is paint, be very careful with any home remedies as many paint removing products can also harm the materials under the paint, like siding and masonry. If you have any questions about graffiti removal or vandalism cleanup, give our office a call 626-964-7700 and ask us how we can help.

Dealing with Storm Damage

6/1/2020 (Permalink)

Storm Damage to your home Water damage caused by a storm

June 1st marks the beginning of Hurricane Season on the Atlantic Ocean. These reminders should help you and your family prepare for the next one that comes your way.

Water Preparation

A traditional standing water heater holds up to 40 gallons of clean water. If the water to your home isn’t flowing this is a amazing last resort. However, if there's water going into the home, make sure you check with county sites to find out if you are under a boil water alert or not. Make sure you have 1 gallon of water per person for up to one week stored before the storm hits.

Food Preparation

Canned food and none perishable foods like beans, canned vegetables, and soups are amazing to have around. If you have a small gas cooking device you’ll want to empty out your freezer as fast as possible of any frozen foods so make sure to cook through your perishable foods before your canned foods.


Gas/Fuel

Make sure you have a full tank of gasoline in all of your vehicles. Fuel might become limited during an emergency situation. So you’ll want to make sure you are topped off before the storm hits. As for fuel oil this goes for gasoline for generators, propane for cooking, and lamp oil if you plan to use gas lamps for a lightning source. 

Outside of these basic items there are an assortment of other items  you'll want to keep handy such as:

  • hand cranking can opener
  • First aid kit
  • Cooler for perishable foods
  • duct tape and garbage bags
  • Flashlight and batteries

This short list of items can keep you prepared for the aftermath of an emergency. It’s recommended each year you check off an emergency disaster check-list to insure your stocks are full before a disaster happens.

Give SERVPRO of Hacienda Heights/Rowland Heights a call when you need help when preparing or dealing with storm damage! (626) 964-7700

SERVPRO is Here to Help during this time of need

5/29/2020 (Permalink)

SERVPRO of Hacienda Heights/Rowland Heights is Here to Help! SERVPRO of Hacienda Heights/Rowland Heights is Here to Help!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your business needs deep cleaning services, call the experts today at SERVPRO of Hacienda Heights/Rowland Heights. We are here to help around the clock to provide proactive cleaning services. (626) 964-7700

CDC Update Regarding the Transmission of COVID-19

5/27/2020 (Permalink)

CDC CDC

Recently, the Centers for Disease Control and Prevention (CDC) released new guidance clarifying that coronavirus may indeed be spread by touching infected surfaces. Per the CDC's updated information:

“It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus.”

“Routinely cleaning and disinfecting of high-touch surfaces” continues to be recommended in the new guidance as a key precaution individuals can take to protect themselves and others from the spread of the virus. “COVID-19 is a new disease, and we are still learning about how it spreads…” 

The first tenet of the Certified: SERVPRO Cleaned program is to Consult. In discussions with key decision makers, it is always encouraged to understand their key drivers, unique needs, and their current business environment when making a cleaning recommendation. Is their main concern employee safeguards in returning to the office? Is it customer confidence in reestablishing business relationships? Or is it simply establishing a new normal? 

The key question in all these decisions is, "Why take the risk?" 

The tools provided by the Certified: SERVPRO Cleaned program allow a business owner to easily show how they have made a difference to reduce overall risk for their employees and customers. CSC allows them to take one more variable off the table of restarting their business today!

As it is important to be up-to-date on the latest expert guidance, read the CDC's updated recommendations here: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-covid-spreads.html

What's in your Air Ducts?

5/26/2020 (Permalink)

Dust build up inside air ducts. Maintaining clean air ducts is important to having great air quality!

Dust, Pet dander and other containment's from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  1. Remediate bacteria, fungi and mold
  2. Reduce potential for mold growth
  3. Restore peak energy efficiency 
  4. Eliminate offensive odors

Since the ventilation system is often the biggest culprit in poor indoor air quality, keeping your duct-work clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These contaminants from day to day living are sucked into your HVAC system and re-circulated throughout your home over and over. This causes a buildup over time inside the dust-work.

Why SERVPRO

5/26/2020 (Permalink)

CSC CSC

Certified: SERVPRO Cleaned – When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise borne out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand.

The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a bespoke cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to begin such a critical cleaning process with a consultation. Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need.

Clean Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions and processes creates an industry leading solution that will help provide your business, employees and customers the peace of mind that you are Certified: SERVPRO Cleaned. People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform. Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant. Certify We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to on propriety signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard. Here to Help® With more than 1,800 franchises nationwide, SERVPRO is a trusted leader in the restoration industry. SERVPRO professionals have been on the front lines of proactive and reactive COVID related cleanup and are Here to Help® as your business begins to reopen. At SERVPRO it is our duty, not our job, to inspire confidence by ensuring your business is Certified: SERVPRO Cleaned. Making community possible again. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

Available 24/7 for Emergency Services

5/21/2020 (Permalink)

24/7 Emergency Services 24/7 Emergency Services

SERVPRO of Hacienda Heights/Rowland Heights provides 24-hour emergency service and is dedicated to being Faster to Any Size Disaster.  We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (626) 964-7700

Residential Services

If your home needs emergency flood damage you can depend on us.  Our technicians have extensive cleaning and restoration training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and can assist in getting your property to the preloss condition. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Hacienda Heights/Rowland Heights commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration

Certified SERVPRO Cleaned

5/21/2020 (Permalink)

CSC CSC

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hacienda Heights/Rowland Heights today at (626) 964-7700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Choosing the RIGHT Restoration Company for your Home

5/19/2020 (Permalink)

SERVPRO logo SERVPRO logo

Unexpected home damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that homeowners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for home damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Hacienda Heights/Rowland Heights is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Their Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 247 emergency line, we are able to guarantee we’ll always be there when you need us.

Their Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Their Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Hacienda Heights/Rowland Heights can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

If you have experienced storm damage, we are always here to help! Call (626) 964-7700 so we can address your damages quickly and make it "Like it never even happened."

Commercial Fires: Main Focus Points

5/19/2020 (Permalink)

Fire Damage? Fire Damage?

If a fire breaks out in your commercial building, you may very well be overwhelmed with what to do next. Keep in mind, that most of the things that need to be done immediately are the job of the fire restoration team. There are three main things you need to focus on after the fire has been put out:

  1. The Calls to Make

Your insurance company needs to know what happened to your building. Give your agent a call so an adjuster can come out and survey the fire damage. More importantly, start mitigating your loss as soon as possible by calling your restoration experts at SERVPRO of Hacienda Heights/Rowland Heights to start the cleanup process. They can arrive just a few hours after you call, and they can help you with your insurance claim by mitigating the loss as much as possible early-on and will provide an estimate for the repair costs.

  1. Do Nothing

It can be difficult to watch your workspace being affected by fire and water damage and do nothing, but that is exactly what you need to do. Your fire restoration professionals have the training and experience needed to address the damage safely, promptly and correctly. If you try to do it on your own, you may put yourself in danger or make the problem even worse.

  1. Have Your Building Secured

A fire can leave your building vulnerable. Windows are likely broken, and your roof has probably sustained fire and smoke damage. It is important to secure your building during the cleaning and repair process. Make sure to ask for board-up services when your SERVPRO of Hacienda Heights/Rowland Heights technicians arrive. They can securely cover broken windows and put tarps on your roof to keep out rain, debris, animals and looters.

Fire restoration duties mainly fall under the purview of the experts, but as the building's owner, these are the few things that you can do to make the process go more smoothly. With timely reporting and responsible treatment, you can expect a faster resolution to your fire damage problem.

How to prevent mold

5/19/2020 (Permalink)

Mold Mold

Mold can grow almost anywhere, and your home is no exception. Here a few simple tips to help protect your home and stop mold growth before it starts.

  • Monitor humidity indoors: The EPA recommends between 30-60% humidity indoors to bring the chances of mold growth to a minimum. 
  • Direct water away from the house: The ground around the home should be sloped away from the house to prevent water from leaking in. 
  • Improve air flow insideA fan of air condition can help keep the air circulating, reducing the chance of high humidity and lowers temperatures.
  • Fix leaks: Regularly check on plumbing and appliances to insure there are no leaks undetected. Also check roof and gutters to make sure they are not leaking as well. 

If you do find yourself with a mold problem, SERVPRO of Hacienda Heights/Rowland Heights can clean up and repair your home with ease. For more information or if you discover mold, contact us at (626) 964-7700

Dirty Ducs? Call SERVPRO of Hacienda Heights/Rowland Heights

5/18/2020 (Permalink)

HVAC HVAC

Boost the efficiency of your HVAC and keep your indoor air quality at its best by having your HVAC and ducts cleaned. 

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home. 

 Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. Calling a professional to inspect your system and ductwork to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and ductwork. 

 In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

 The professionals at SERVPRO of Hacienda Heights & Rowland Heights use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing dust and grime. The process is as follows;  

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will be either cleaned or replaced to remove odor and dirt.  

Contact SERVPRO of Hacienda Heights & Rowland Heights to schedule your next duct cleaning! 626-964-7700

Mold in your Business?

5/14/2020 (Permalink)

Mold Mold

If your commercial building has experienced any water damage from a burst pipe, storm, or other cause, you might be wondering how long you have until you need to worry about mold starting to grow. You might be surprised at just how quickly mold growth can occur in the right conditions, which is why it so important to call for help from a water restoration company as soon as excess water is discovered. Here is some information on what causes mold to grow and how long it takes for it to begin growing.

Common Causes of Mold Growth

The main thing mold needs to grow is a continued source of moisture. Whether due to high humidity levels or standing water in your building, wet areas can eventually lead to mold growth. Common ways moisture enters buildings and causes mold to grow includes:

  • Roof leaks and improper ventilation
  • Excess humidity or moisture in bathrooms
  • Water damage from faucet leaks or pipe bursts
  • Flooding from rain or outdoor water sources
  • Sitting puddles and spills
  • Improper cleaning of wood and laminate flooring

How Long for Mold to Grow

Given enough moisture to live on, mold can grow as quickly as 24 to 48 hours. This means that if a pipe does burst in your building or a storm causes flooding, you need to start thinking about mold prevention right away. If possible, turn off the source of the water and do what you can to dry the area. Don’t wait to call in the restoration company to help address all water damage that has occurred to your building, including areas that are hard to see such as inside drywall or underneath carpets and flooring.
While dealing with excess water in your commercial building is stressful enough, dealing with mold growth makes the situation even worse. Always act quickly to prevent more damage from occurring.

Remember we offer FREE inspections (909) 598-8400

Fire Restoration

5/13/2020 (Permalink)

As fire restoration pros, we use 2 primary methods to eliminate #odors: 1. Dry fogging- Dispenses solvent based deodorants as very small particles 2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to.

Childcare/Daycare Proactive Cleaning

5/8/2020 (Permalink)

Childcare facility childcare/daycare facility cleaning flyer

We are here to help Daycares & Childcare Facilities with proactive cleaning upon returning to "normal" operations. Give us a call to schedule you next appointment 909-598-8400

Drying and Dehumidification

5/7/2020 (Permalink)

Drying water damage Drying equipment for water damage

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Drying / Dehumidification

SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress

Monitor Floor and Walls

They check the moisture levels to monitor the drying process.

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Hot Water Heater Maintenance

5/5/2020 (Permalink)

Hot Water Heater Hot Water Heater

Your water heater may remain unseen, hidden in a utility closet or sitting alone in a basement, but keep in mind that it needs regular maintenance for safety reasons. Make sure yours is safe, by getting to know its parts and learning some important facts.

Water heater parts

Most residential tanks hold 40 to 60 gallons and need to withstand the pressure of a residential water system (typically 50 to 100 psi.) Steel tanks are tested to handle 300 psi and have a bonded glass liner to keep rust out of the water, as well as insulation surrounding the tank. Other water heater parts include:

  • A dip tube to let cold water into the tank
  • A pipe to let hot water out of the tank
  • A thermostat to control the temperature of the water inside the tank
  • Heating elements similar to those inside an electric oven
  • A drain valve that allows you to drain the tank to replace the elements, or to move the tank
  • A temperature or pressure relief valve that keeps the tank from exploding
  • A sacrificial anode rod to help keep the steel tank from corroding

Temperature or pressure relief valve

Temperature or pressure relief valves help prevent tanks from exploding if temperature or pressure exceeds safe limits. Unfortunately, residential valves can be prone to failure, so test this valve yearly by:

  • Pulling up on the handle to make sure water flows freely out, and stops when you let go of the handle. If it does nothing or runs or drips, then the valve should be replaced.
  • Flushing the hot water heater through the drain valve to remove sediment buildup. You should have a drain line, either plumbed outside or within about 6 inches of the floor to prevent you from being scalded if the valve opens while you’re next to it.

Temperature control

On residential tanks, the settings are normally warm, hot, very hot or something similar. There is so much variation on what these settings mean, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.

It is important to keep the temperature close to 120 degrees to kill germs and prevent children from being scaled. Compared to adults, babies and children have thinner skin that burns faster and at lower temperatures. It's a good idea to check the water temperature using your wrist or elbow every time you bathe a baby, toddler or young child. 

When leaving for vacation, set the hot water heater temperature to its lowest setting. This saves money and reduces the risk of problems while you are away.

Vents

A poor draft can cause fumes and carbon monoxide to reenter the room instead of going outside. To maintain good ventilation make sure that:

  • The vent is the same diameter as the tank's draft diverter
  • The vent goes straight up and out, without any dips
  • Where it passes through walls or roofs, it is double-walled. Single-walled vent sections should be screwed with 3 screws per section, especially in earthquake zones.

Earthquake straps

Strapping your water heater is a good idea, even if you live outside an earthquake zone. This is particularly important for maintaining gas water heater safety. If your water heater were to fall over, it could sever the gas line and cause an explosion.

Additional water heater safety tips

Keep safe by following these water heater recommendations:

  • Remove paper, dust or other combustibles from the heater enclosure.
  • Extinguish the pilot light before using flammable liquids or setting off aerosol bug bombs.
  • If the device is in the garage, raise it so the pilot light is 18 inches above the floor. This helps prevent ignition of gasoline vapors that collect near the floor.
  • Consider installing an automatic gas-shutoff valve to stop the flow of gas if the ground moves or if gas flow increases dramatically. The valve prevents fires when a gas line breaks due to flood, earthquake or other disaster.
  • You may want to insulate the first six feet of the hot water pipe and the first three feet of the cold water pipe that extends from your hot water tank. Insulation reduces heat loss on the hot water pipe and "sweating” on the cold water pipe.
  • Do not use pipe wrap or any other insulation within six inches of the draft hood or flue exhaust vent at the top of the natural gas water heater.

SERVPRO is the Expert for Commercial & Residential Cleaning

5/4/2020 (Permalink)

Here to Help Covid19 Flyer

We're Ready When You Are!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hacienda Heights/Rowland Heights , 909-598-8400.

SERVPRO Services

5/1/2020 (Permalink)

24 hrs Available 24hrs

SERVPRO Professionals

~ 24/7 Emergency Services

~ Highly Trained Specialist

~ Faster to Any Disaster

~ Trusted Leader in the Industry

~ Preferred Vendor for Many National and Local Insurance Companies.

Whether you need emergency services for a fire or water damage or top to bottom cleaning, you can trust SERVPRO of Hacienda Heights/Rowland Heights to restore your home or business to preloss condition- "Like it never even happened." The difference is our training, experience, and equipment.

SERVPRO franchise professionals provide restoration and cleaning services for residential and commercial structure.

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours 7 days a week and are ready to restore or clean your property.

Each SERVPRO location are Independently Owned & Operated- not all locations perform every SERVPRO Systems Services. Contact Us Today and see how we can help (909) 598-8400

We are Cleaning Experts

3/19/2020 (Permalink)

Corona virus cell We are the cleaning experts

SERVPRO of Hacienda Heights/Rowland Heights is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – (909) 598-8400

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

When It Rains, It Pours

3/6/2020 (Permalink)

Person dressed in a yellow raincoat with back facing camera looking at the rain pouring down. Always trust in SERVPRO to restore your damage done by water.

When It Rains, It Pours… Water Damage Restoration

Damage to a commercial building from water can come in many forms. From sprinkler malfunction to a rainstorm, water damage can damage and destroy a building and its contents. Can a commercial building ever return to normal? Are any of the contents salvageable?

Water is extremely damaging to most common materials like wood, paper, building materials, and electronics. If you remove items from having contact with water, damage might be reduced. If items are left in standing water, they will continue to deteriorate even after surface water is removed. Flood waters are often mixed with sewage, animal waste, and industrial water. When working in a flood, workers should consider the water bio hazards. Also, mold and mildew can cause irreparable damage to building materials and building contents even after the standing water is gone.

Restoration to flood damaged buildings and its contents, including paper documents is possible. By removing excess water, and reducing the moisture content of the building with dehumidification and decontamination of contents and the building materials. A building can return to operations and minimize losses following water damage.

It is important to have a plan for a disaster. It is highly recommended that you set up a working relationship with a restoration company like SERVPRO of Hacienda Heights/ Rowland Heights before a loss occurs. This will help with an expedite response and help have a plan for any future Emergency Service needs.

A Good Look at Water

3/6/2020 (Permalink)

Water leaking out of the walls onto the tile floor. It's best to locate a possible leak before it does visible damage.

It’s always important to save water the best we can. Whether that means turning off our faucets when washing dishes, brushing our teeth, or maintaining a yard that doesn’t require much water, we can all do our part to save water.

However, did you know that even tiny leaks can waste so much water? “The average household’s lakes can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day”. It’s important to know that these leaks are easy to fix, yet if not fixed, can caused extreme damage to your home and wallet.

About 1 Trillion gallons of water each year are wasted from household leaks in the U.S. That’s as much water as water use for 11 Million+ homes in America.

How can you find these leaks? Take a look at what EPA recommends:

  • Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
  • Identify toilet leaks by placing a drop of food coloring in the toilet tank. If any color shows up in the bowl after 10 minutes, you have a leak. (Be sure to flush immediately after the experiment to avoid staining the tank.)
  • Examine faucet gaskets and pipe fittings for any water on the outside of the pipe to check for surface leaks.

If you detect possible water damage in your home, call us at SERVPRO of Walnut as soon as possible. We will restore the damage brought to your home or business back to the way it was before.

Wildfire Damage

12/10/2019 (Permalink)

A structure is burned with flames in the background and captioned is SERVPRO we're here to help! You can always trust that SERVPRO will be with you after a fire!

Wildfires are common here in California.

They cause incredible damage every year. It was recorded that in 2018, California suffered over $400 billion in damage from fires and $1 costs to the fire department. Each year the costs increase. Why? Wildfires grow in size every year.

There are 5 causes for the growing fires.

The temperature is rising, the winter season grows shorter, there are more pests, drought and fire suppression. With the rising temperatures, evaporation increases and makes the land and soil more dry and prone to fires.

It is important to take caution when living in a city or town where there is a high fire rate.

Having an emergency fire kit can be life saving and is easy to get started. All you will need is water, food, a few pairs of clothing to change into, a jacket, flashlights, batteries, and blankets.

If your home takes damage from a fire, we at SERVPRO are ready to restore your home as if it was never damaged.

How to Prevent Mold From Coming into Your Home

7/23/2019 (Permalink)

Let SERVPRO of Hacienda Heights/Rowland Heights get rid of your mold!

Mold grows in moisture

It's important to remember that mold grows in moisture. Make sure to identify problem areas in your home immediately and correct them. It's impossible to mold proof a home. However, it's possible to make it mold-resistant. Is there standing water? Was there a recent flood? Any persisting leaks? 

Make sure to dry up wet areas as soon as you notice them. Mold cannot grow without moisture. If you notice a wet area, dry it right away. Do not leave wet items laying around the house. Make sure the shower floors and walls are dry after a shower or bath. Leaving wet clothes in the washing machine for too long can create mold to spread quickly. It's better to hang them to dry where there is good air circulation. 

Knowing the Difference between a flood and a flash flood

7/22/2019 (Permalink)

Know how to determine the difference between a flash flood and a flood in this post.

Red Cross states that, “Floods are among the most frequent and costly natural disasters. Flooding often occurs following a hurricane, thawing snow, or several days of sustained rain. Flash floods occur suddenly, due to rapidly rising water along a stream or low-lying area. Learn what to do to keep your loved ones safe!”

It’s important to know the difference between a flood and a flash flood! A flood can be caused by something blocking the drains, overflow of rain, or others. However, a flash flood appears out of nowhere. It may even look like no flood is coming at all. Flash floods may not last as long as traditional floods. Local news may send flash flood warnings to your phone so make sure to be on the lookout!

How to Recover after a Flood

7/21/2019 (Permalink)

Take these helpful steps after a flood.

After a flood, returning home may be scary seeing the amount of damage done to your home. Things necessary for you such as power, water, gas, etc may not be working. Here are some tips on how to recover;

  • It may be beneficial for you, friends, neighbors, and/or family to talk about their experience.
  • You can rely on information from your local authorities.
  • Welfare agencies may be available for you to seek support to.
  • Before cleaning up, make sure that all electricity and gas is shut off.
  • Get all of the electrical appliances checked by an electrician before use.
  • Dfes Gov states the following, “If you are insured, it is important to contact your insurer, request an assessment and specific advice relating to your policy before discarding, authorizing repairs or cleaning any damaged or flood affected property. It is best to take photographs, video footage and make an inventory of your property and contents to assist with the claims process

How to Recover after a Home Fire

7/20/2019 (Permalink)

Take these helpful steps after a fire.

The aftermath of a fire can bring on added stress. It’s important to know how to recover after an at home fire. The Red Cross states this about caring for yourself and loved ones;

  • “Pay attention to how you and your loved ones are experiencing and handling stress.”
  • “Promote emotional recoveryby following these tips. Discard any food that has been exposed to heat, smoke or soot.”
  • “Watch pets closely and keep them under your direct control.”
  • “Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.”

After a fire, you can take the following steps to keep you safe;

  1. First and foremost, if you haven’t already, call 911. You can give first-aid where needed and cool/cover burns to reduce the chance of a further infection or injury.
  2. Friends and family will worry about you. Let them know you’re safe.
  3. If able to, help transport people or animals that are seriously injured or burned to a nearby professional hospital or in the animal’s case, a vet.
  4. Remember to stay out of fire-damaged home. You can re-enter when local fire authorities say that it’s safe to.

How to Prepare for a Fire

7/19/2019 (Permalink)

These helpful tips can keep you prepared in case of a fire.

Fires can cause massive damage to homes, properties, and the land surrounding it. Wildfires occur over 100,000 times alone each year in the United States. They’re most likely to spark in dry or hot places. It’s important to know the steps to take to prepare for a fire.

  1. Always have a fire extinguisher on hand. Keeping one can be life-saving in case a fire was to start in your home or your business. Know how to use it as well. Make sure to read the directions before using it. Know where your fire extinguisher is kept as well.
  2. Have an emergency fire kit on hand. In case a fire was to start, know where it is and pack it with essentials such as food (preferably food that can stay good for long periods of time), water to stay hydrated, a flashlight, and other essentials that are needed.
  3. Keep smoke alarms in every room including outside areas. Test them every month and if they don’t work, change the batteries.
  4. If you live with others, talk to them about a fire escape plan and then practice that plan at least twice a year.
  5. In case a fire is to occur in your home, get out, stay out, and call for help! Don’t go back inside for anything or for anyone.

How to Handle Water Damage to you Commercial Property

7/18/2019 (Permalink)

SERVPRO of Hacienda Heights/ Rowland Heights is here to help!

Water damage can sneak into your property through roof damage, broken pipes, slab leaks, broken washers, and much more. It’s important to take care of water damage as soon as you notice it to prevent the growth of mold and bacteria.

Here at SERVPRO of Hacienda Heights/ Rowland Heights, we strive to maintain a clean and safe environment for your business. If in case you were to notice water damage, call us to ensure the damage is restored. We use special equipment to draw out the water and remove all the affected areas. Our techs are trained in every situation and provide the best service possible to you and your business. We treat every property as if it was our own. Along with your daily use equipment, we also can use special equipment to do an even more detailed job in removing the damage. You can’t go wrong with us!

Protecting Your Commercial Property From Mold

7/17/2019 (Permalink)

Maintain a mold-free business with these helpful tips.

It’s important to protect your business from mold to protect employees, customers, and yourself from the health risks. In case Black mold was to spread into your commercial building, contact SERVPRO of Hacienda Heights/ Rowland Heights. We have the right equipment and the trained techs to remove it safely, without disrupting your business day to day.

How to avoid mold?

  • Make sure that any leaky pipes and plumbing is fixed and that all wet spots are dried out.
  • Make sure that all condensation is eliminated through insulating or raising the air circulations.
  • Reduce the moisture level in the air and to reduce the humidity, add ventilation.
  • Make sure that your indoor humidity level stays below 60%. The goal should be to have the humidity inside to be around 30-50%.
  • Conduct building and HVAC inspections often and make them a routine.
  • Provide proper drainage and sloping to get rid of wet foundations.

How to Predict a Hurricane

7/16/2019 (Permalink)

These tips can help you predict a hurricane.

Hurricane predictions can be classified as two different categories. One, Seasonal probabilities and two, the track of a current hurricane. These two categories are completely different and use different methods and approaches.

NASA states the following about tracking hurricanes, “The forecast of a hurricane's path is dependent upon the accuracy of the predicted winds from computer forecast models. The speed and direction of steering winds generally vary with altitude. Weak tropical cyclones tend to be steered more by lower-level winds, while upper-level winds usually influence the paths of stronger hurricanes.”

Where do they form? Hurricanes form over the Atlantic Ocean or eastern Pacific Ocean. They only form over warm waters near the equator.

There’s no need to predict a hurricane on your own. Your local weather news station will warn locals about an upcoming hurricane so that you can time to prepare and evacuate.

What qualifies as a Storm?

7/15/2019 (Permalink)

Know the different types of storms to be aware of.

First, what defines a storm? : Wikipedia states, “A storm is any disturbed state of an environment or in an astronomical body's atmosphere especially affecting its surface, and strongly implying severe weather.”

What qualifies as a storm?

  1. Derecho Storm- This type of storm is unpredictable but usually occurs between June and July in warm weather. It’s a large series of storms that come one after another over a path of at leat 240 miles with the wind speed of at least 58 mph.
  2. Flooding- Floods often cause massive destruction, ruining the homes of families and businesses. They occur due to rain and fast rising water that is too much for drains to handle.
  3. Hail Storms- These storms cause damage to roofs, windows, property damage, vehicle damage, and much more. They occur when water in the clouds becomes so cold that it freezes and turns to ice. Only when the ice becomes too heavy is when it falls to the ground as what we know as hail.
  4. Snow Storms- These storms can be very destructive. When snow lands on top of roofs or buildings, it can be so heavy that it causes roof damage or even collapse a roof. They can also block drains which then causes flooding.
  5. Hurricanes- Ones that reach land can be extremely destructive. They are the most powerful type of cyclone and they are identified as “low pressure systems, high winds, heavy rainfall and storm surges and swells” says RJI Professionals.
  6. Ice Storms- These types of storms make freezing rain which covers everything in ice and can be dangerous to vehicles driving on the ice.
  7. Lightning- Lighting is a big factor in causing falling trees, wildfires, property fires, and even power outages.
  8. Thunder storms- These types of storms cause excessive weather conditions such as hail, tornadoes, and flooding causing damage to the land around it.
  9. Tornadoes- This storm is extremely dangerous. With winds traveling up to 300mph, it can uproot homes from the ground and toss them across the land.
  10. Tropical storms- These storms are classified as a tropical storm only when the wind blows at around 39-73 mph and are prevalent in the pacific and Atlantic. These storms can create damage done by water and debris picked up from the wind.

How to Tell if a Storm is Coming

7/6/2019 (Permalink)

SERVPRO of Hacienda Heights/Rowland Heights is here to help you restore damage.

If one is, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

  • Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
  • Postpone outdoor activities; secure outdoor objects that could become airborne.
  • Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
  • Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
  • Avoid windows and doors, don't lie on concrete walls, and stay off of porches.
  • If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

  • Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
  • Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

Water Can Dry up Drywall!

6/28/2019 (Permalink)

After a slab leak in this home in Walnut two weeks ago water wicked up drywall 2-3ft!

When water damage occurs in your home or business sometimes it is difficult to recognize where the water has traveled to. 

Have you seen those paper towel commercials on television that show how much liquid it can soak up? 

  • Drywall is similar to paper towels. It may not soak up moisture as quickly as paper towels do, but over a period of time you will notice that water can wick up the drywall fairly high after water has touched the bottom of the drywall.  
  • SERVPRO of Hacienda Heights & Rowland Heights has the equipment to detect where the moisture has traveled that you may not be able to see or feel after water damage. For example walls, Floors, cabinetry. It is critical to accurately find where water has traveled to avoid any secondary damages such as mold. 

If you have Water Damage concerns, Contact SERVPRO of Hacienda Heights & Rowland Heights to schedule your free moisture inspection! (626) 964-7700. 

Evacuating Tips in an instance of a fire

6/26/2019 (Permalink)

When a fire occurs, remember these life-saving tips.

With the recent fires Every Home owner should be prepared when an fire evacuation occurs;

  • One, families should get together and plan an Emergency Evacuation Plan Checklist.
  • Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
    1. Long pants 
    2. Long sleeve shirts
    3. possibly heavy shoes or boots 
    4. A bandanna to cover your mouth from smoke 
  • If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you
  • If you feel you will be evacuated here are some tips for early evacuation:
    1. Shut all windows,Doors
    2. Be sure to remove flammable shades,curtains
    3. Move the furniture towards the center of the room 
    4. Make sure to leave your lights on so that the firefighters can see your home through the smoke
    5. Shut off air and other appliances off 
  • For more information visit: readyforwildfire.org

Is Your Water Heater about to Fail?

6/24/2019 (Permalink)

Prevent Your Water Heater from damaging your property with these helpful tips.

It is common for some to be unaware if there water heater is about to fail. Here are four things you should check. 

1. How old is your Water Heater?

-Water heaters typically have a lifetime of about 8-10 years. Locate the serial number to determine how old yours is. The serial number will have a date code such as "F051052638". The letter F would be for the month and since F is the sixth letter in the alphabet it would represent June. The first two digits of the serial number are 05, which represents 2005. So, in this case it was made in June 2005.Each manufacturing has similar date code.

2. Is there Rusty Water?

-If you notice the hot water is coming out brown, it may be a sign that the Water Heater is beginning to rust out.\

3. Is there a Rumbling and Noise?

-When a Water Heater ages, sediment will build up on the bottom of the tank. As the sediment is Heated and reheated, it eventually will harden. When this happens, you can often hear rumbling or banging sounds coming from the water as it heats up. This is a sign that the water heater is at the end of it's useful life.

4. Is there Water around the Water Heater?

-If you notice moisture around your water heater, you may have a small leak or a fracture in the tank. As the metal heats, it expands and if there are sight fractures, water may leak from the tank. When this happens it is best to get it repaired before more damage occurs.

What to Do When Water Damage Occurs in Your Commercial Property

6/19/2019 (Permalink)

SERVPRO of Hacienda Heights/Rowland Heights is here when disaster strikes to your property!

Commercial Water Damages Can Present Some Challenges:

Flooding and water damage events in Walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with relatively small water cleanup scenario or a large scale event, we work quickly to asses each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of any legal and environmental concerns and strive to fully restore the damage, while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour that can be lost in revenue and productivity. When an emergency situation arises in your business, give SERVPRO of Hacienda Heights/Rowland Heights a call and we will there to assist.

Tips on How To Restore Your Commercial Property after Water Damage

6/14/2019 (Permalink)

Chose SERVPRO of Hacienda Heights/Rowland Heights to restore your commercial property!

Flooding and water damage events at Hacienda Heights/Rowland Heights commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

-Our professionals are trained to be mindful off legal and environmental concerns and strive to fully restore the damaged area while working within budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency a situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Hacienda Heights/Rowland Heights:

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Tips on How to be Safe During a Flood

6/13/2019 (Permalink)

SERVPRO of Hacienda Heights/Rowland Heights will restore your home after a storm!

Ready is a perfect resource to assist with any weather disaster tips.

Flooding is a temporary overflowing of water onto the land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snowmelt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflow of levees, dams, or waste water systems, flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Basic Safety Tips:

  • Avoid walking or driving through flood water.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After a Flood:

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charges from underground or drowned power lines.

Photograph damage to your property for insurance purposes.

Watch Out For the May Rain!

6/13/2019 (Permalink)

Let SERVPRO of Hacienda Heights/Rowland Heights repair your home after the rain.

It may be nice and sunny this week but we should hopefully expect some more rain soon. SERVPRO of Hacienda Heights wants to make sure you take the time to prepare before the rain comes down and you are left with leaky roofs and water intrusion in your home.

Here are some tips you should consider to prevent future roof leaks: 

1. Have an annual roof inspection. 

2. Repair any cracks, gaps or damaged roof shingles right away. 

3. If water intrusion does happen from your roof, make sure to have plenty of buckets to catch the excess water to prevent further damage to your home. 

4. Ahead of time, find a local roofer that does emergency roof tarp service and keep their contact information for emergencies. 

With any roof leak, contact SERVPRO of Hacienda Heights & Rowland Heights for 24-Hr Emergency Service! (909) 598-8400.

Visit: 
www.SERVPROhaciendaheights.com 

Tips from the Red Cross for Spring Weather

6/12/2019 (Permalink)

Chose SERVPRO of Hacienda Heights/Rowland Heights to repair your storm damage.

Spring can sometimes bring some severe weather, which can mean heavy rain, flash flooding, damaging winds and tornadoes. The American Red Cross Offers safety steps to follow if you area is affected.

Follow these Life Saving Safety Tips:

Thunderstorm Safety Steps; Thunderstorms injure an average of 300 people every year and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow.

  1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to a safe shelter immediately.
  2. As the storm approaches, take shelter in a building.
  3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.
  4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.
  5. If you are caught outside and cannot each a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

Flooding; Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do.

  1. Be prepared to evacuate at a moment's notice. When a flood or flash flood warning is issued by your area, head for higher ground and stay there.
  2. Stay away from flood waters.
  3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of there quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  4. Keep children out of the water.
  5. Be especially cautious at night when it is harder to recognize flood danger.

If you would like to learn more about how to stay safe during a storm Visit the Red Cross Website: http://www.redcross.org/

Do Your Movie Theater Curtains Have Mold?

5/31/2019 (Permalink)

Make sure to know when your movie theater curtains have mold.

The local theater scene depends on clever deception to keep things interesting. Unfortunately, the curtains and swags that keep audiences guessing can also hide the dampness that feeds mold damage. SERVPRO of Hacienda Heights/Rowland Heights technicians can seek out the hidden sources of water that support fungal growth in every corner of a performance venue. 

When a horror or comedy lover lines up to enjoy a showing, Mold damage can really take away from a theater experience. A musty smell and creeping stains across walls indicate mold has taken hold in your theater. Managing this mold infestation requires the professional skills of our trained and experienced technicians. Because the area is large, there may be more than one source of water feeding the fungus. The organic materials the microbes can grow on many and varied in the theater, Curtains, costumes, and sets are just a few of many items that can support mold colonies. 

Ceilings are high in a theater, and the mold up near that leak in the roof may have been growing for some time, unseen because the areas are in darkness or covered. These difficulties will not deter SERVPRO of Hacienda Heights/Rowland Heights crews. The training received by all our mold remediation specialists is through a complete education in the ways of mold and how it spreads and grows. Our project managers will design a plan that finds, contains, and removes all active mold colonies, sometimes requiring that materials that cannot be cleaned be discarded. Any leaks in the roof, heating or cooling systems or plumbing must be repaired to curtail the growth of new microbial colonies. Our goal will be to bring the microbial activity down to an acceptable level, as it can never be completely eradicated. 

What's Slumbering in your Air Ducts?

5/23/2019 (Permalink)

Dust and other harmful particles can build up in your air ducts!

Dust, pet dander and other containments from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  1. Remediate bacteria, fungi and mold
  2. Reduce potential for mold growth
  3. Restore peak energy efficiency 
  4. Eliminate offensive odors

Since the ventilation system is often the biggest culprit in poor indoor air quality, keeping your duct-work clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These contaminants from day to day living are sucked into your HVAC system and re-circulated throughout your home over and over. This causes a buildup over time inside the dust-work.

How to Prepare for an Evacuation

5/8/2019 (Permalink)

SERVPRO urges you to Get Out and Stay Out during a fire!

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters
  • Remove lightweight curtains
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don't leave sprinklers on or water running, they can affect critical water pressure.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

Safety Tips for Having a Summer Bonfire

5/8/2019 (Permalink)

It's important to be safe when having a bonfire!

Before you set out to the beach or plan a bonfire in your backyard make sure you consider the following safety tips to protect you and your home:

1. Only burn dry material 

2. Check for cables or wires overhead

3. Keep a water source nearby

4. Make sure the fire is at a minimal distance of 5x its height from any structure. 

Embers stay hot for hours when extinguished.  When the fun is over, walk through the yard to clean up chairs and garbage that could easily ignite.  Run water on the pit until you are confident the heat won’t pose a risk.  Be mindful that you don’t spray the fire with a strong jet of water.  Doing so may cause embers to shower the area and ignite your belongings. 

Our Equipment

5/6/2019 (Permalink)

SERVPRO's trucks are loaded with equipment to help restore your home!

Detection Equipment:

-Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried.

  • Moisture sensors- are used to detect moisture in carpets, baseboards and walls.
  • Moisture meters- are used to determine the actual moisture content of various materials. the moisture tester provides accurate moisture readings that enable the SERVPRO franchise professional to monitor the drying process. 
  • Thermohygrometers- measure both temperature and relative humidity. Capturing these two readings, a SERVPRO Franchise professional using a Psychometric chart can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

- the most effective method of removing moisture from a structure is extraction. this is why it is critical to respond quickly, the environment can usually be dried much faster.

  • Extractors- are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

SERVPRO has the proper equipment to handle any damage/disaster; making it one of the leading restoration companies in the industry.

Duct Cleaning

5/6/2019 (Permalink)

A SERVPRO technician explains to a home owner how to take care of her vents.

Boost the efficiency of your HVAC and keep your indoor air quality at its best by having your HVAC and ducts cleaned. 

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home. 

 Keeping the HVAC system and duct work clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. calling a professional to inspect your system and duct work to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and duct work. 

 In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

 The professionals at SERVPRO of Hacienda Heights/Rowland Heights use a portable ventilation and air duct cleaning system to examine duct work and make a clean sweep, removing dust and grime. The process is as follows;  

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will be either cleaned or replaced to remove odor and dirt.  

Contact SERVPRO of Hacienda Heights/Rowland Heights to schedule your next duct cleaning! 

What is Black Mold?

5/2/2019 (Permalink)

SERVPRO specializes in getting rid of black mold in your property!

Black Mold can cause some serious health effects. How do you know when you have Black Mold? You can spot black mold by the smell. It will give off a musty, earthy smell; like dirt and rotting leaves. "All mold needs is food, water and a dark, stagnant environment with temperatures that neither freeze nor boil to grow" says HomesGuide. If you spot Black Mold, be careful not to touch it. 

Don't wait or try to get rid of it on your own! SERVPRO has the expertise and equipment to get rid of black mold and prevent it from coming back! If you, a friend or family member spot Black Mold in your home or property, Call SERVPRO and get it exterminated out of your home!

The Importance Of Smoke Alarms

5/2/2019 (Permalink)

SERVPRO says to regularly test your smoke alarms.

Lets be real... no one likes that irritating, loud,  beeping noise that the smoke alarm creates when the battery is needed to be changed. However, smoke alarms can save lives! It's extremely important to regularly check them and change out the battery when needed. 

CPSC says this on smoke alarms:

"When smoke particles enter the ionization chamber, the smoke particles disrupt the current flow, which triggers the alarm."

Every year in the US, about 2 thousand people lose their lives in residential fires. Smoke and deadly gases will spread faster than heat. Smoke detectors will detect these gases and smoke an alert you of a fire coming your way or already in your home! Even inhaling these toxic gases can be fatal. 

SERVPRO is here to help! Let us help you explain more ob fire safety and help you repair your home from a fire! We do it best.

When Should You Contact SERVPRO?

5/2/2019 (Permalink)

Keep an eye out for our SERVPRO green trucks!

Here are some instances that you should have SERVPRO onsite:

For Water Damages

  • If standing water needs to be extracted.
  • If contents or structure are wet and require drying and/or dehumidification.
  • If mold or mildew have started to form requiring drying, cleaning and/or treatment with antimicrobial.
  • If sewage has backed up and requires removal, cleaning, deodorization and sanitation of the damaged area.
  • In all cases, influx of water must be stopped. SERVPRO does no plumbing work.

For Fire Losses

  • If smoke or soot cleanup of structure is required (contents cleaning will likely be homeowner responsibility).
  • If deodorization is required.
  • If an emergency board-up for security purposes is required and the glass repair company for the building does not do emergency board-ups.

For Wind Damages

  • If inside cleanup of glass or debris is required (SERVPRO doesn't replace glass).
  • If it results in water damage (see above water loss requirement).
  • If emergency board-up for security or to prevent further damage is required.

For Miscellaneous

  • If vandalism act requires cleaning, drying or inside debris removal.
  • If mold & mildew treatment or sanitizing is required.
  • If Deodorization is needed for skunk, chemical, or other odor sources.

Reassure yourself that everything will be okay once The SERVPRO team is on its way! We are highly trained to handle any type of situation.

How to Keep Your Pets Safe

5/2/2019 (Permalink)

This golden retriever hops in the drivers seat and smiles for a picture!

Almost all Americans own a pet. We treat our pets like family, so it's important to keep them safe. Some ways to keep them safe are:

  1. Too keep a collar and ID (for the kitties and doggies out there) on them at all times.
  2. Have your pet micro chipped.
  3. Spay/Neuter your pet.
  4. Keep them safe when you're out and about.
  5. Leave them comfortable at home
  6. Keep them away from an open flame.
  7. For those pets that like to chew, keep them away from outlets cords.

SERVPRO is highly skilled to help repair your home from any damage such as a fire that a pet could've caused or any circumstance. Let us help keep your home safe for any pet. We never disappoint!

Hacienda Heights/ Rowland Heights 24 Hour Emergency Water Damage Service

3/4/2019 (Permalink)

SERVPRO of Hacienda Heights/ Rowland Heights provides 24 hour fire and water damage restoration services.

SERVPRO of Hacienda Heights/ Rowland Heights is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 626-964-7700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hacienda Heights/ Rowland Heights has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Hacienda Heights/ Rowland Heights 

SERVPRO of Hacienda Heights/Rowland Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Faster to your Hacienda Heights/Rowland Heights Water Damage Event

3/4/2019 (Permalink)

SERVPRO of Hacienda Heights/Rowland Heights provides 24 hour fire and water damage restoration services.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Hacienda Heights/Rowland Heights provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Hacienda Heights/Rowland Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 626-964-7700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Wildfire Damage Event

12/6/2018 (Permalink)

SERVPRO of Hacienda/ Rowland Heights provides fire, soot and water damage restoration service in the Hacienda/ Rowland Heights and surrounding area.

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Hacienda/ Rowland Heights we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Hacienda/ Rowland Heights is Here to Help®. 

Is A Storm Coming?

6/22/2018 (Permalink)

If one is, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

  • Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
  • Postpone outdoor activities; secure outdoor objects that could become airborne.
  • Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
  • Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
  • Avoid windows and doors, don't lie on concrete walls, and stay off of porches.
  • If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

  • Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
  • Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

Prevent water damage when you are on vacation

6/18/2018 (Permalink)

Mold growth from water damage that occurred when occupant was on vacation.

Coming home from your summer vacation to find your house flooded from top to bottom? Is something that is common in the summertime.

SERVPRO of Hacienda Heights & Rowland Heights receives many of these losses, including this home that suffered a water loss in Chino Hills, CA. At the beginning of August the homeowner came back from her 2 week vacation to find her kitchen, living room, family room, and bathroom submerged in 2 inches of water. SERVPRO quickly responded and started mitigating the damages, but since the home was vacant for a long period of time, mold grew throughout the affected areas. This caused a longer mitigation period and a more stressful situation for the homeowner.

How do you prevent this from happening to your home? 

  1. Turn off the main water line before you leave your home for an extended period of time.
  2. Check for loose pipes, faucets and supply lines and check for signs of leakage.
  3. Have a trusted friend or relative come by your home periodically to make sure everything is normal.

Contact SERVPRO of Hacienda Heights & Rowland Heights for all your cleaning and restoration needs! (626) 964-7700.

Is Your Business Affected by Water Damage? SERVPRO of Hacienda Heights & Rowland Heights can help!

6/18/2018 (Permalink)

Water damage can attack your commercial property without notice. Moreover, the impact of water damage can be dangerous and devastating. On top of that, business owners who experience water damage are faced with the task of arranging water removal and cleanup procedures while simultaneously expediting the process of getting their company up and running again. With all of these pressures, many business owners may find themselves growing concerned in the face of commercial water damage. However, knowing how to prevent water damage and restore property and business items that have been affected, makes good business sense. Here is some following information that may help better prepare your business if water damage may occur.

Commercial Water Damage can transpire at any moment, and it can result from a wide range of factors. This may include:

  • Natural Disasters- Rain or flood storms
  • Leaking Roofs- Poorly sealed window or door casings
  • Frozen Pipes- Ice dams
  • Flooding- Usually requires a specific insurance policy.
  • Sewage Backups- From main or interior plumbing problem.

From clear potable water from a tap to backup sewage contaminated water, the source must be identified, stopped. Then safe water extraction.

Commercial Water Damage Prevention and Mitigation Strategies:First, know the location of the main water shut off valve. Also, make sure that you have an emergency evacuation plan in place, personal safety first. This emergency plan should include clear instructions regarding what steps should be taken if a water damage incident take place. 

The Importance of Hiring Professional Services:Although you may feel inclined to handle the water extraction and cleanup processes on your own, a professional effort will shorten your down time, salvage more capital investments, and protect your customers and clients interests and needs. In fact, most business owners lack the advanced knowledge and specialized equipment necessary to expedite and optimize the water damage remediation process. Skilled professionals from SERVPRO will be able to provide you with detail-oriented, comprehensive services that get your property restored in the least amount of time.

If you’re commercial property is affected by water damage call SERVPRO of Hacienda Heights & Rowland Heights (626) 964-7700, so your business can be assisted right away.

Ways to Keep Your Commercial Property from Fire Damage

6/18/2018 (Permalink)

A fire, whether in a commercial or residential property is often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can avoid the devastation and deconstruction that results from most commercial or residential property. Below is a brief outline that will provide some learning techniques to protect your property.

  1. Install Automatic Fire Sprinklers:As many authorities know, having an automatic fire sprinkler in your property can reduce the risk of a fire up to 71%. Additionally, sprinklers can up your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect the main control valve regularly so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing. 
  2. Conduct Fire Emergency Training:Each of your employees should undergo Fire Safety Training. The training can help prevent your staff members from being victimized. 

Here are a few subjects that should be covered in the emergency training:

  • Hazard Recognition: Keep all combustible chemicals and materials away from heat-generating and electrical equipment.
  • Prevention: Inspect your power sources regularly and don't overload you extension cords and outlets.
  • Response: Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

-Breathing Apparatus Training

-Fire Extinguisher Training

-Confined Space Entry Training

-Fire Aid Training

Be sure to also have your employee team officials undergo the following Fire Emergency response training:

-Fire Safety Officer Training

-Fire Safety Adviser Training

-Chief and Deputy Chief Warden Training

-Emergency Control Organization Warden Training

-Spill Response Training

-Lay Flat Hose Training

SERVPRO Steps to Restore your Fire Damaged Home!

6/15/2018 (Permalink)

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Hacienda Heights & Rowland Heights is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

  1. Fire Damage Remediation Techniques: There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
  2. Drying Your Home or Property following a fire is important: Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Hacienda Heights & Rowland Heights will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
  3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
  4. Structural Repair: When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
  5. Removing Non-Salvageable Materials: SERVPRO of Hacienda Heights & Rowland Heights utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

If a Fire Damage or Water Damage has happened at your residential or commercial property Call SERVPRO of Hacienda Heights & Rowland Heights (626) 964-7700 to assist you right away! 

Smoke and Soot Cleanup Facts

6/15/2018 (Permalink)

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hacienda Heights & Rowland Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

  1. Wet Smoke/ Plastic and Rubber:Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  2. Dry Smoke/ Paper and Wood:Fast burning, high temperatures, heat rises therefore smoke rises.
  3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire:Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs?

6/15/2018 (Permalink)

What to do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, prop open doors.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Water Damage in Commercial Insurance Agency (La Puente, CA)

6/15/2018 (Permalink)

Do you have an emergency plan in place for your business in case disaster strikes?

SERVPRO of Hacienda Heights & Rowland Heights was called out to an insurance agency in the city if La Puente, CA to assist with a water main break that flooded all of their offices and damaged many of their files. 

Did you know about 50% of businesses never open after a disaster? Having back-up storage for important documents is a great way to prepare your business or incidents like this. 

Another way to prepare is to have an Emergency Profile put together for your business with photos, insurance information, emergency contact information, shut-off locations, etc. Don't have the time or money to put one together? No problem! SERVPRO of Hacienda Heights & Rowland Heights can provide you with one for your business for free! Just contact (626) 964-7700

Water can travel UP drywall!

6/15/2018 (Permalink)

After a slab leak in this home in Walnut two weeks ago water wicked up drywall 2-3ft!

When water damage occurs in your home or business sometimes it is difficult to recognize where the water has traveled to. 

Have you seen those paper towel commercials on television that show how much liquid it can soak up? 

  • Drywall is similar to paper towels. It may not soak up moisture as quickly as paper towels do, but over a period of time you will notice that water can wick up the drywall fairly high after water has touched the bottom of the drywall.  
  • SERVPRO of Hacienda Heights & Rowland Heights has the equipment to detect where the moisture has traveled that you may not be able to see or feel after water damage. For example walls, Floors, cabinetry. It is critical to accurately find where water has traveled to avoid any secondary damages such as mold. 

If you have Water Damage concerns, Contact SERVPRO of Hacienda Heights & Rowland Heights to schedule your free moisture inspection! (626) 964-7700. 

The Do's and Don’ts after a Flooding occurs

6/15/2018 (Permalink)

In the Occurrence of a Flood:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

  1. Do not leave wet fabrics in place, Hang furs and leather goods.
  2. Do not leave books, magazines or other colored items on wet carpet or floors.
  3. Do not use your house hold vacuum to remove water.
  4. Do not use the television or other household appliances.
  5. Do not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

For more information visit: http://www.SERVPROhaciendaheightsrowlandheights.com/

The Unnoticed Water

6/15/2018 (Permalink)

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Hacienda Heights & Rowland Heights has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Hacienda Heights & Rowland Heights will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools we use.

  • Moisture Sensors: are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters: are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Walnut to monitor the drying process.
  • Thermo Hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conductive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers: will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.
  • Thermal Foggers: dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

A Flooding Can Affect Anywhere

6/15/2018 (Permalink)

According to The National Weather Service (NOAA), "According seventy-five percent of all presidential disaster declarations are associated with flooding" NOAA lists the most common flood hazards in the United States as:

  1. Flash Flooding
  2. River Flooding 
  3. Storm Surge and Coastal inundation from tropical and non-tropical systems
  4. Burn scars/debris flows (caused by wildfires)
  5. Ice/debris jams
  6. Snow-melt
  7. Dry wash (caused by heavy rainfall in dry areas)
  8. Dam breaks/levee failure

Just because you haven’t experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by The National Flood Insurance Program (NFIP) were for polices in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S and commercial flood claims average more than $75,000. 

It is always best to be prepared for any scenario of a disaster that may come whether it is Floods, Rain Storms, and Flash Flooding. SERVPRO of Hacienda Heights & Rowland Heights is always here to help! 

Be Prepared For Any Storm

6/15/2018 (Permalink)

Serious weather can happen anytime, anywhere. Each year Americans will endure an average of the following fierce storms:

  1. 10,000 severe thunderstorms
  2. 5,000 floods or flash floods
  3. 1,000 tornadoes 
  4. 2 land-falling deadly hurricanes  

Approximately 98% of all presidential declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you take to be better prepared to save your life and assist in saving the lives of others.

  • Know Your Risk: The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA weather radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.
  • Take Action: Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.
  • Be an Example: Once you have taken action to prepare for severe weather, share your story with co-workers, family and friends on Facebook, Twitter or Instagram. Your preparedness story will inspire others to do the same. 

Examples of items that should be in your Supply Kit:

-Water (one gallon per person, per day)

-Food (non-perishable 3-day supply)

-Manual can opener

-Battery operated radio, preferable a NOAA weather radio

-Flashlight and extra batteries

-First Aid Kit

-Whistle to signal for help

Please visit http://www.redcross.org to see more items that are essentially necessary and how to create your Supply Kit!

The Difference between Flood Watching and Warning

6/13/2018 (Permalink)

What is the difference between a flood watch and a flood warning issued by the national weather service?

  • Flash Flood Warning: Take Action!A flash flood warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.
  • Flood Warning: Take Action! A flood warning is issued when the hazardous weather event is imminent or already happening. A flood warning is issued when flooding is imminent or occurring.
  • Flood Watch Be Prepared: A flood watch is issued when conditions are favorable for a specific hazardous weather event to occur. A flood watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
  • Flood Advisory Be Prepared: A flood advisory is issued when a specific weather event is forecast to occur may become a nuisance. A flood advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property. 

For more information visit: http://www.floodsafety.noaa.gov/

What if your residential or commercial property sustains flood damage?

6/12/2018 (Permalink)

It’s tragic when a flood brings devastation and water damage to your home. But rapid water removal, clean up and repairs certainly must get under way for your home to get back to normal with minimal losses. Safety is a top priority. After the flood damage, evaluation of the home's safety issues must be completed before you dare to enter your home again. 

In times like this is when it's best to call your insurance company or agent to ascertain if you are covered under your standard home owner's policy or if you do possess flood insurance. An insurance adjuster will be dispatched to your property to inspect the damage and eventually offer a settlement. Ask for help in retaining a competent water damage restoration company like SERVPRO of Hacienda Heights & Rowland Heights. We can assess and document all water damaged items, help you with your claims and paperwork, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home. 

Once you have done the documentation and the adjuster has done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great. 

It's wise to call the professionals from SERVPRO of Hacienda Heights & Rowland Heights; because we can immediately begin to pump out the water and mitigate on-going water damage, and they have the skill and knowledge. Along with the professional equipment required to start and complete the entire restoration process for you. 

Be Sure to Clean Your Gutters!

6/12/2018 (Permalink)

During long summer days, it's easy to forget that there is always a possibility of a downpour! Air conditioning maintenance and Air Duct cleaning are essential for any home. Do not neglect the outside, summer rains can bring high damaging winds that dislodge branches from trees which may look to find a new home on top of yours. So, it's definitely essential after any storm to inspect your rain gutters, all you would need is a ladder, gloves, protective goggles, a water hose and a scoop.  

There are 3 easy steps to clean your gutters:

  1. Use a ladder to reach your gutters and begin to scoop, start from the end closest to the drain outlet. For faster cleanup in the end, toss the offending material into a bucket on the ground.
  2. With a water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. This is much easier using a hose with a pressure gauge for high and low power, but any will work just as well.
  3. Make sure to check your drain pipes for any blockages. Hopefully any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where the rain storms forced material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet. For harder to reach items, try a plumber's snake.

For more tips for your home visit: hometips.com

Does Your Family Have an Emergency Plan?

6/12/2018 (Permalink)

Developing a Family Emergency Plan Before a catastrophic event is crucial in making sure your family is safe. We at SERVPRO of Hacienda Heights & Rowland Heights realize this and love to help!

Is My Family Prepared?

That is the first question you need to ask to keep your family safe. If the answer is yes, you are a step ahead. If the answer is no, then follow the steps below to ensure the safety of your family!

  1. Sit down as a family and decide how each person will be contacted, where you will meet, and where you will evacuate if instructed by officials. The Information below will help you fill out your Family Emergency Plan.
  2. Record your out-of-town contact if your family is separated.
  3. Choose a family meeting place right outside your home in case of a sudden emergency, like a fire. Choose a regional location in case family members are not together. 
  4. Put together your Disaster Supply Kit. This will include the basics like, food, water, and first aid to last your family for 3 days, and include some activities for children such as books or deck of playing cards.

For more information feel free to Visit: http://kidsgetaplan.com/

Here is Some Tips from the Red Cross for Spring Weather

6/12/2018 (Permalink)

Spring can sometimes bring some severe weather, which can mean heavy rain, flash flooding, damaging winds and tornadoes. The American Red Cross Offers safety steps to follow if you area is affected.

Follow These Lifesaving Safety Steps:

Thunderstorm Safety Steps; Thunderstorms injure an average of 300 people every year and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow.

  1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to a safe shelter immediately.
  2. As the storm approaches, take shelter in a building.
  3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.
  4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.
  5. If you are caught outside and cannot each a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

Flooding; Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do.

  1. Be prepared to evacuate at a moment's notice. When a flood or flash flood warning is issued by your area, head for higher ground and stay there.
  2. Stay away from flood waters.
  3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of there quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  4. Keep children out of the water.
  5. Be especially cautious at night when it is harder to recognize flood danger.

If you would like to learn more about how to stay safe during a storm Visit the Red Cross Website: http://www.redcross.org/

Restoring your Commercial Property after a Water Damage event

6/12/2018 (Permalink)

Flooding and water damage events at walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

-Our professionals are trained to be mindful off legal and environmental concerns and strive to fully restore the damaged area while working within budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency a situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Hacienda Heights & Rowland Heights:

SERVPRO of Hacienda Heights & Rowland Heights specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Humidity in the Home Can Lead To the Risk of Mold Infestations

6/8/2018 (Permalink)

Consistent use of your shower, as well as cooking and cleaning appliances can cause mold to spread throughout your property. There are several ways for this type of infestation to run rampant in your home, but what is it, and how can you help decrease exposure? 

If you suspect that your home has mold damage, you should locate a certified professional to assist with the repairs and cleaning before things get out of hand. SERVPRO of Hacienda Heights & Rowland Heights is more aware of molds and fungi, it is our responsibility to understand them, find out why they exist and get the proper help to control the spread in any home. 

  • We experience new species regularly: No one knows how many types there are, yet. Molds exist both indoors and outdoors, within our environment, in the air that we breathe, the food and water that we consume, everywhere around us. We also know that various types of airborne molds and spores may cause health effects in certain people if exposed to the right quantity.
  • We have also learned that mold and fungus can grow at the highest rate when inside of warm, damp, humid environments, and spread quickly through the reproduction of microscopic spores. They can even survive harsh dry or cold environments that limit or completely stop normal mold growth, mainly waiting for the right conditions to exist. 
  • Mold growth inside of your home is controllable: It is when things get out of control that you need professional help from a company like SERVPRO. We can help you learn how to control your humidity levels inside and properly ventilate your showers and cooking areas to prevent growth from forming.

SERVPRO of Hacienda Heights and Rowland Heights technicians can also help you learn which products to use for cleaning smaller contaminated areas. However, when the area exceeds 10 square feet, professional assistance may be necessary to clean the area and mitigate damages properly. It is unlikely that you have the experience or equipment needed to handle a job larger size and most homeowner’s find that they make the problem bigger by attempting to do it themselves. We suggest leaving grappling with mold in the hands of the professionals. 

Mold Safety Tips

6/8/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. 

Do:

  1. Stay out of affected areas.
  2. Turn off HVAC systems and fans.
  3. Contact SERVPRO of Hacienda Heights & Rowland Heights for mold remediation services.

Don't:

  1. Don't touch or disturb the mold. 
  2. Don't blow air across any surfaces with visible mold growth. 
  3. Don't attempt to dry the area yourself
  4. Don't spray bleach or other disinfectants on the mold.

Our Mold Remediation Services

SERVPRO of Hacienda Heights & Rowland Heights specializes in mold cleanup and restoration; in fact it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Do you have a Leak in Your Home?

6/8/2018 (Permalink)

A Water Leak Can Cause Mold

  • A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into perfect environment for mold growth in spring. Mold spores may cause health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth.

About Mold Growth

Mold Growth will begin in areas of your home that are wet. The mold spores will land on moist surfaces and then start to germinate. The Materials on which mold can grow include:

  • Sheetrock
  • Tile
  • Painted Surfaces
  • Carpet
  • Wood

Indications of Mold Growth due to water Leaks

If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

Preventing Mold Growth after Fixing Leaks

If you discover a water leak, have it fixed as soon as possible to minimize the potential for mold growth. After the leak has been fixed, use a mild detergent to wash the area and then allow it to dry completely. After it has dried, thoroughly wipe the area with bleach to kill any spores present. Boric acid is also effective for killing mold spores and can be used as a substitute for bleach. BE SURE! To keep kids and pets out of the area while handling chemicals.

If you see mold and are concerned call The SERVPRO of Hacienda Heights & Rowland Heights Professionals (909) 598-8400.

Be Winter Ready For Your Home or Business

5/31/2018 (Permalink)

Cold weather can have a huge impact on your home or business, if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall. This could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should direct away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a destructive effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawlspace. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Mold and You?

5/23/2018 (Permalink)

It doesn’t matter where you go; there is most likely going to be some form of mold there. Mold can exist in the air or on surfaces due to there being excessive moisture.

Your Health

For people who are sensitive to mold, it can cause:

  • Nasal Stuffiness
  • Throat Irritation
  • Coughing or Wheezing 
  • Eye Irritation
  • Skin Irritation

People with mold allergies or immune-compromised people, can avoid this by taking extra steps.

Controlling Mold 

In your home, you can control mold growth by:

  • Controlling Humidity Levels
  • Quickly Fixing Leaky Roofs and Pipes
  • Thoroughly Cleaning and Drying After Flooding
  • Ventilating Laundry, Cooking, and Storage Areas.

Worried about mold? You can Contact us SERVPRO of Hacienda Heights & Rowland Heights (626)-964-7700, For an inspection of suspect growth!

Restoring Your Hacienda Heights & Rowland Heights Commercial Property After A Water Damage

5/23/2018 (Permalink)

Commercial Water Damages Can Present Some Challenges:

Flooding and water damage events in Hacienda Heights & Rowland Heights commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with relatively small water cleanup scenario or a large scale event, we work quickly to asses each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of any legal and environmental concerns and strive to fully restore the damage, while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour that can be lost in revenue and productivity. When an emergency situation arises in your business, give SERVPRO of Hacienda Heights & Rowland Heights a call and we will there to assist.

Is Mold Dangerous?

3/13/2018 (Permalink)

What is the usual cause of mold?

Water damage is a common cause of mold formation in a home or business. Since mold spores are everywhere, mold can begin forming within 48 hours if the conditions are right. Mold only needs moisture, warmth and a porous surface in order to thrive. If a leak is found and stopped quickly enough, the mold may not have enough time to develop. In most water damage situations where the leak has been ongoing for a long period of time, the infestation of mold becomes clear: damaged drywall or carpet will be lined with dark patches that are easily visible to the naked eye.

What If Mold Goes Unseen for years?

Sometimes, the leaks are out of sight and the mold is allowed to grow and breed for months or years. This leads to people living in a home where there is mold growing inside of a wall or in their attic without knowing. Fortunately, the health hazards associated with mold are overstated.

It is generally believed that mold is extremely toxic and can cause serious illness to those exposed to it. However, mold is everywhere; depending on where someone lives, there can be dozens of different types of mold spores floating in the air. Out of the thousands if different types of classified molds, only a few dozen are actually harmful to humans.  Most likely, the mold found in homes is non-toxic. As long as no one in the household has serious allergies, it is possible for people to live in a home with mold for a long time.

Despite posing no significant health hazards, mold can still cause other problems. Mold growing on drywall or wood can significantly weaken the structural integrity of a wall or beams, which can lead to much costly repairs if a wall should collapse. Slime mold is also capable of causing problems by clogging pipes if they are not cleaned and sanitized, which in turn can lead to the average water damage scenario. Typically, homeowner's insurance will not cover the damage because long-term mold damage often falls under gradual damage that is the homeowner’s responsibility to fix as part of their regular home maintenance and upkeep. While companies that offer specific mold insurance developed to cover the gaps where homeowner's insurance does not, they are often expensive. The initial upfront cost might not be less than simply hiring a remediation company.   

Fortunately, with proper maintenance, mold is typically not a recurring problem. Proper maintenance and ventilation will prevent future infestations.

Flood Safety Tips

2/16/2018 (Permalink)

Ready is a perfect resource to assist with any weathers disaster tips.

Flooding is a temporary overflowing of water onto the land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snowmelt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflows of levees, dams, or waste water systems, flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Basic Safety Tips:

  • Avoid walking or driving through flood water.
  • Do not drive over ridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After a Flood:

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charges from underground or drowned power lines.
  • Photograph damage to your property for insurance purposes.

Did You Know Water Damage Has a Timeline!

2/2/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Hacienda Heights and Rowland Heights provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Hacienda Heights and Rowland Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7 SERVPRO of Hacienda Heights and Rowland Heights 626-964-7700.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows and studs swell and warp.
  • Metal begins to blister.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Thank 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Do You Know How to Prepare For an Evacuation?

1/31/2018 (Permalink)

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters
  • Remove lightweight curtains
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don't leave sprinklers on or water running, they can affect critical water pressure.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

Are you prepared for a Landslide?

1/18/2018 (Permalink)

Landslides have occurred in almost every state and can cause significant damage. Due to the recent catastrophic mudslides/ Landslides. Having some knowledge on what to do before or during can help your family greatly. The American Red Cross offers great steps you can take. Here are a few.

Before:

What should I do if I live in an area at risk from landslides?

  • Learn about local emergency response and evacuation plans.
  • Talk to everyone in your household about what to do if a landslide occurs.
  • Create and practice an evacuation plan for your family and your business.
  • Assemble and maintain an emergency preparedness kit.
  • Become familiar with the land around where you live and work so that you understand your risk in different situations.
  • Watch the patterns of a storm water drainage on slopes near your home, especially where runoff water converges.

During:

What should I do if a landslide is occurring or likely to occur?

  • If you suspect immediate danger, evacuate immediately. Inform affected neighbors if you can, and contact your public works, fire or police department.
  • Listen for unusual sounds that might indicate moving debris, such as trees cracking or boulders knocking together.
  • If you are near a stream or channel, be alert for any sudden increase or decrease in water flow and notice whether the water changes from clear to muddy. Such changes may mean there is debris flow activity upstream so be prepared to move quickly.
  • Be especially alert when driving- watch for collapsed pavement, mud, fallen rocks and other indications of possible debris flow.
  • If you are ordered or decide to evacuate, take your animals with you.

After:

What should I do after a landslide?

  • Stay away from the slide area. There may be danger of additional slides.
  • Check for injured and trapped persons near the slide, without entering the direct slide areas. Direct rescuers to their locations.
  • Help a neighbor who may require special assistance-infants, elderly people, and people with disabilities. Elderly people and people with disabilities may require additional assistance. People who care for them or who have large families may need additional assistance in emergency situations.
  • Listen to local radio or television stations for the latest emergency information.
  • Watch for flooding, which may occur after a landslide or debris flow. Floods sometimes follow landslides and debris flows because they may both be started by the same event.
  • Look for and report broken utility lines to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further hazard and injury.

Are You Ready for The Rain?

1/18/2018 (Permalink)

When it rains in California, it falls. Knowing what to watch out for or avoid during the rains is a great asset to have. The LA County Website has some tips on what to avoid whether outside or in.

When Outside

  1. Avoid areas subject to sudden flooding. If you are caught outdoors during a heavy rain and flood climb to high ground and stay there.
  2. Stay back from rushing water, as during flash floods water can increase suddenly.
  3. If you come upon a flowing stream where water is above your ankles, STOP! Turn around and go another way.
  4. Don't walk through flooded areas, as little as six inches of moving water can knock you off your feet.
  5. Stay away from downed power lines and electrical wires. Electric current passes easily through water.

In Your Home

  1. If power is out, use flashlights and battery lanterns (Do not use flammable or gas lanterns).
  2. Check for gas leaks- If you smell gas or hear blowing or hissing noise, open a window and quickly leave the building. Turn off the gas at the outside main valve if you can and call the gas company from a neighbor’s home. If you turn off the gas for any reason, it must be turned back on by a professional.
  3. Look for electrical system damage- If you see sparks or broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If your power is off, keep it off, until an electrician has inspected your system for safety.
  4. Floodwaters pick up sewage and chemicals from roads, farms and factories. If your home has been flooded, protect your family's health by cleaning up your house right away. Throw out foods and medicines that may have met floodwater.

Be Prepared For a Fire

1/17/2018 (Permalink)

A homeowner should always have a list or plan for an instance of a possibility of a fire happening. Here are some great tips from the American Red Cross.

7 Ways to Prepare for a Home Fire:

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarms test button or yell "Fire" to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household member s to STOP, DROP and ROLL if their clothes should catch on fire.

Develop Fire Safety Habits:

  • Keep items that can catch on fire at least three feet away from anything that gets hot such as space heaters.
  • If you smoke, take precautions. Smoke outside or choose fire safe cigarettes. Never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach

Have a Safe Holiday Season

12/25/2017 (Permalink)

Being safe during the Holiday season especially in Christmas is important and the NSC safety tips that will help avoid any dangers. 

Even Angel Hair can Hurt

  • "Angel hair" made from spun glass, can irritate your eyes and skin; always wear gloves or substitute non-flammable cotton
  • Spraying artificial snow can irritate your lungs if inhaled; follow directions carefully
  • Decorate the tree with your kids in mind; move ornaments that are breakable or have metal hooks toward the top
  • Always use the proper step ladder; don't stand on chairs or other furniture
  • Lights are among the best parts of holiday decorating; make sure there are no exposed or frayed wires, loose connections or broken sockets

Candles and Fireplaces

  • Never leave burning candles unattended or sleep in a room with a lit candle
  • Keep candles out of reach of children
  • Make sure candles are on stable surfaces
  • Don't burn candles near trees, curtains or any other flammable items
  • Don't burn trees, wreaths or wrapping paper in the fireplace
  • Check and clean the chimney and fireplace area at least once a year

Turkey Fryers

NSC discourages the use of turkey fryers at home and urges those who prefer fried turkey to seek out professional establishments or consider a new oil-less turkey fryer. But for those don't need that advice, please follow these precautions:

  • Set up the fryer more than 10 feet from the house and keep children away
  • Find flat ground; the oil must be even and steady to ensure safety
  • Use a thawed and dry turkey; any water will cause the oil to bubble furiously and spill over
  • Fryer lid and handle can become very hot and cause burns
  • Have a fire extinguisher ready at all times

Don't Give the Gift of Food Poisoning

The U.S department of Health and Human Services provides some Holiday food Safety tips. Here are a few:

  • Do not rinse raw meat and poultry before cooking
  • Use a food thermometer to make sure meat is cooked to a safe temperature
  • Refrigerate food within two hours
  • Thanksgiving leftovers are safe for four days in the refrigerator
  • Bring sauces, soups and gravies to a rolling boil when reheating
  • When storing turkey, cut the leftovers in small pieces so they will chill quickly
  • Wash your hands frequently when handling food

The 12 ways to Health-CDC

12/24/2017 (Permalink)

The CDC created this wonderful 12 days to Health Holiday song to keep people aware and safe during the holidays with a fun twist. This would be a great asset to show the family during the holidays.

   1. The first way to health, said the CDC to me 

Wash hands to be safe and healthy.

   2. The second way to health, said the CDC to me

Bundle up for warmth, and wash hands to be safe and healthy.

   3. The third way to health, said the CDC to me

Manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   4. The fourth way to health, said the CDC to me

Don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   5. The fifth way to health, said the CDC to me

Be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and health.

   6. The sixth way to health, said the CDC to me

Fasten belts while driving, be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   7. The seventh way to health, said the CDC to me

Get exams and screenings, fasten belts while driving, Be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy. 

   8. The eighth way to health, said the CDC to me

Get your vaccinations, get exams and screenings, fasten belts while driving, Be smoke-free, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   9. The ninth way to health, said the CDC to me

Monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, Be smoke-free, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   10. The tenth way to health, said the CDC to me

Practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, Be smoke-free, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   11. The eleventh way to health, said the CDC to me

Prepare dinner safely, practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, Be smoke-free, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   12. The twelfth way to health, said the CDC to me

Eat well and get moving, prepare dinner safely, practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, Be smoke-free, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

Video: https://www.youtube.com/watch?v=hCebthk9b2A

Thanksgiving Day Safety Tips!

11/23/2017 (Permalink)

Happy Thanksgiving! It is always good to be safe around the holidays and The American Red Cross has some fantastic tips for the family to travel and cook safe during this wonderful holiday.

Travel Safety- If plans include driving, travelers should check the weather along their route and plan for travel around any storms that may be coming. Everyone should use their seat belts and no one should drink and drive. Drivers should be well rested, alert and give their full attention to the road. Other driving tips include:

  • Follow the rules of the road- observe the speed limit.
  • Use caution in work zones.
  • Make frequent stops. During long trips, rotate drivers.
  • Don't follow another vehicle too closely.
  • Clean your headlights, taillights, signal lights and windows to help you see, especially at night.
  • Turn your headlights on as dusk approaches, or if you are using your windshield wipers due to inclement weather.

Cooking Safety- Cooks should avoid wearing loose clothing or dangling sleeves while preparing the holiday meal. Never leave the stove unattended-If the cook has to leave the kitchen for a short time, they should turn off the stove. More cooking safety steps are:

  • Check food regularly.
  • Use a timer as a reminder that the stove and oven is on.
  • Keep children and pets away from the cooking area.
  • Keep anything that can catch fire- pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains- away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Consider purchasing a fire extinguisher to keep in the kitchen.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

All of us here at SERVPRO of Hacienda Heights and Rowland Heights wish everyone a happy and healthy Thanksgiving!

Thanksgiving Pet Safety

11/20/2017 (Permalink)

Thanksgiving is just around the corner and the AVMA (American Veterinary Medical Association) has some great pet safety tips for you and your family to use during this joyous holiday.

Poison Risks:

  • Keep the feast on the table- Eating turkey or turkey skin sometimes even a small amount can cause a threatening condition in pets known as pancreatitis. Fatty foods are hard for animals to digest, and many foods that are healthy for people are poisonous to pets like onions, raisins and grapes.
  • No pie or other desserts for your pooch- Chocolate can be harmful for pets, even though many dogs find it tempting and will sniff it out and eat it. The artificial sweetener called xylitol (commonly used in gum and sugar-free baked goods) also can be deadly if consumed by dogs or cats. 
  • Yeast dough can cause problems for pets- Including painful gas and potentially dangerous bloating.
  • Put the trash away where your pets can't find it- A turkey carcass sitting out on the carving table, or left in a trash container that is open or easily opened, could be deadly to your family pet. Dispose of turkey carcasses and bones in a covered, tightly secured trash bag placed in a closed trash container outdoors. 
  • Be careful with decorative plants- Don't forget that some flowers and festive plants can be toxic to pets. These include Amaryllis, Baby's breath, Sweet William, some ferns, Hydrangeas and more. The ASPCA offers lists of plants that are toxic to both dogs and cats, nut the safest route is simply to keep your pets away from all plants and table decorations.

For more essential information you can visit the AVMA and ASPCA website. 

Do you have fire damage?

11/16/2017 (Permalink)

Even if burns are not very deep, a fire can leave obvious visual blemishes across a home. Stains and burn marks can happen to any material, from wallpaper to wood to glass to laminate, and each of these materials and types of burns can require a different approach to clean up properly. Our SERVPRO of Hacienda Heights & Rowland Heights technicians are trained extensively and have access to tools that ensure that every job gets done right the first time. We are also part of a national network for disaster mitigation.

Burn Marks:

-Many burns from a fire damage are virtually harmless for the building in question. Aside from discoloration and perhaps a layer of smoke residue, these burns have done very little to degrade the material they coat. Typically, these are easy for our technicians to deal with, requiring only a thorough cleaning with professional grade detergents, hand tools, sponges and repainting.

Smoke Staining:

-Some types of smoke may leave stains on various materials, especially when mixed with water. Smoke can be tough to remove without damaging many materials. To name a few materials, upholstery, wood, carpet, fabric, and tile grout all require careful attention to adequately and safely clean away the smoke. Smoke and soot can dig deep into a material, sometimes requiring thorough washing or dry cleaning to remove effectively. The nature of the smoke, whether it is wet or dry, is a key factor in utilizing correct IICRC best practices for restoration. We realize the acidic nature of this com-busted residue and how pitting can harm many surfaces. 

Deeper Burns:

-When a fire has burned around an object or surface, it usually causes both visual and structural damage. Materials are often heavily degraded or deformed and discoloration is typically pervasive. Again, different materials can require different approaches, with flammables such as wood, fabric and upholstery requiring especially extensive restorations or perhaps replacement. 

Mold?

11/8/2017 (Permalink)

Mold is one of those bacteria's that can be all around us looking for a nice place to settle and grow. Houses are warm and are usually made with wood and paper, all the things that mold spores are seeking. Introduce some water and we have the third element which is now leads to growth. 

Kitchens are notorious for leaks and things that happen involving water. The cabinets keep these things hidden. When was the last time you moved all those bags, cleaners and other stuff that lies under your kitchen sink to look for leaks and mold growth? we don't and by the time we find it, it's too late.

This is sometimes a case of a leak in the drain coming from the upstairs behind the dishwasher. Never was this noticed until water became visible, which by then was too late. When we side behind the cabinets. None of this was able to be seen.

SERVPRO of Hacienda Heights and Rowland Heights are here to help and is just a call away! (909) 598-8400.

Some Halloween Safety Tips

10/25/2017 (Permalink)

Halloween is just around the corner and is definitely an exciting time for the kids and family. Here are some safety tips from AAP (American Academy of Pediatrics) that your family can use to have a safe and fun filled Halloween. 

All Dressed up:

  • Plan costumes that are bright and reflective. Make sure that shoes fit well and that costumes are short enough to prevent tripping, entanglement or contact with flame.
  • Consider adding reflective tape or striping to costumes and trick-or-treat bags for greater visibility.
  • Because masks can limit or block eyesight, consider non-toxic makeup and decorative hats as safer alternatives. Hats should fit properly to prevent them from sliding over eyes. Makeup should be tested ahead of time on a small patch of skin to ensure there are no unpleasant surprises in the big day.
  • When shopping for costumes, wigs and accessories look for and purchase those with a label clearly indicating they are flame resistant.
  • If a sword, cane, or stick is a part of your child's costume, make sure it is not sharp or long. A child may be easily hurt by these accessories if he stumbles or trips.

Carving a Niche:

  • Small children should never carve pumpkins. Children can draw a face with markers. Then parents can do the carving.
  • Consider using a flashlight or glow stick instead of a candle to light your pumpkin. If you do use a candle, a votive candle is safest.
  • Candlelit pumpkins should be placed on a sturdy table, away from curtains and other flammable objects, and not on a porch or any path where visitors may pass close by. They should never be left unattended. 

Home Safe Home:

  • To keep homes safe for visiting trick-or-treaters, parents should remove from the porch and front yard anything a child could trip over such as garden hoses, toys, bikes and lawn decorations.

On the Trick-or-Treat trail:

  • A parent or responsible adult should always accompany young children on their neighborhood rounds.
  • Obtain flashlights with fresh batteries for all children and their escorts.
  • Only go to homes with a porch light on and never enter a home or car for a treat. 

Do You Know Who to Call After a Fire?

10/23/2017 (Permalink)

When you find yourself in a situation where your property has experienced fire damage, responding appropriately and immediately is important. If action isn't taken quickly, your home could be subjected to secondary water damage from the fire departments extinguishing efforts resulting in additional structural damage and health hazards. The best course of action to take during the aftermath of a fire is to hire a fire damage restoration company. SERVPRO offers the following information to help you in your quest for a return to normalcy. 

  1. Obtain a referral from your insurance agent:  A great strategy you can use is gaining help from a fire damage restoration company is to request a  referral from your insurance company. Insurance companies have a list of preferred vendors. SERVPRO is one such provider whose name is on over 315 lists from insurance companies, property management firms, and local, state, and federal agencies. An added benefit of acquiring a referral from your insurance provider is that it increases the likelihood that your insurance adjuster and the restoration representatives will work well together. 
  2. Do your Research: After the fire, it's critical that you obtain services from the best company out there. Follow your agents advice. But also, if you feel more comfortable, research on your own. You need to select a fire damage restoration company that offers a wide range of services.
  • HVAC system cleaning of smoke and soot
  • Debris safely removed
  • Extensive water extraction and drying
  • Potential structural rebuild, repair before replacing to mitigate costs

    3. Why choose SERVPRO:

  • 24/7 Emergency Services
  • IICRC-Certified Fire Damage Clean up Specialists 
  • Fast Response
  • Trusted Industry Leader with more than 1,650 Franchises, localized for your particular needs
  • Preferred vendor for many local and National Insurance and Property Management Companies 

What's Slumbering in your Air Ducts?

7/31/2017 (Permalink)

Dust, Pet dander and other containment's from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  1. Remediate bacteria, fungi and mold
  2. Reduce potential for mold growth
  3. Restore peak energy efficiency 
  4. Eliminate offensive odors

Since the ventilation system is often the biggest culprit in poor indoor air quality, keeping your duct-work clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These contaminants from day to day living are sucked into your HVAC system and re-circulated throughout your home over and over. This causes a buildup over time inside the dust-work.

SERVPRO can quickly protect your home after a Storm

7/27/2017 (Permalink)

Following a storm flood or fire, water cleanup in Hacienda Heights, California is the first and one of the most important processes that you will need to have done. In the event that you don't complete the water removal process immediately, your property can be subjected to a plethora of unwanted, unnecessary complications such as mold growth, loss of possessions, and structural damage. If you find yourself in need of water damage services, it's important to find a skilled team of restoration experts like SERVPRO of Hacienda Heights and Rowland Heights. We can expedite the water extraction, cleaning, repair, and restoration components of the process.

  1. Water cleanup prevents Mold and Mildew growth: One of the reasons for securing the services of an experienced water damage cleanup company is inhibiting the growth of mold and mildew in your home. Unfortunately, these fungi can begin thriving and expanding on your property 48-72 hours after the initial water intrusion. Moreover, the moist, warm conditions created by water damage make your residential property a prime location in which mold can develop and proliferate.
  2. Prevent or Diminish Secondary Water Damage to the structure of your home: Another great benefit of rapid water removal is that it prevents structural damage from adversely impacting your property. When left unaddressed for an extended time, the water can wick into walls, and studs, rust appliances, and damage the electrical system. If a natural flooding disaster occurred, then the foundation could also have been compromised.

Our SERVPRO team is trained to assess and then remediate your Mold Damage

7/19/2017 (Permalink)

In any presence of water damage, mold growth or must odors needs to be addressed right away. In all cases, any source of water has to be found and corrected, and the extent of water damage and mold growth figured out. Materials that are water damaged should be taken out of the home or cleaned and dried.

Trained professionals, like our SERVPRO staff, should be hired to take care of any mold damage in Hacienda Heights and Rowland Heights. They can develop a site-specific plan and assess the extent of your moisture problem. Whoever you hire, they should be following all EPA guidelines and health regulations to keep them and your family safe during the entire process.

  1. Visual Inspection: This is the most important step in finding a possible mold problem and planning out remediation strategies. The extent of any mold growth and water damage should be assessed visually and the affected materials in your home identified. This visual inspection should include observations of hidden areas where damage might be found, like attics, crawl spaces and behind drywall. Carpet padding and backing, moldings, wallpaper, insulation and other materials that could be harbingers of mold growth should be assessed as well. Our SERVPRO technicians use personal protective gear like respiratory protection and gloves, in efforts to lower the generation and mitigation of any mold and dust.
  2. Remediation: The goal here is to clean or remove any materials that are damaged by mold using work practices which protect you and your family by controlling the spread of mold from the work area and also to protect workers doing the remediation. The known remediation methods were made to achieve this goal, but they are not meant to exclude other methods which could be effective and aren't a substitute for a worm plan that is site-specific. 

What to do if a fire starts!

7/14/2017 (Permalink)

If a Fire Starts:

  1. Know how to safely operate a fire extinguisher 
  2. Remember to GET OUT, stay out and call 9-1-1 or your local emergency phone number.
  3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch. 
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. 
  7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If your clothes catch on Fire:

  1. Stop what you're doing.
  2. Drop to the ground and cover your face if you can.
  3. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.

For this and more information please visit www.redcross.org 

SERVPRO does provide Commercial Fire Damage Services

7/3/2017 (Permalink)

Hacienda Heights and Rowland Heights commercial fire damage can leave some or all areas of your property unusable until repair work can be completed. When your workplace has been impacted by a fire, you will want to get repairs started as quickly as possible so that the property can be restored and fully functional. Finding the fastest and most reliable method of fire damage restoration is crucial. Your business operations downtime must be kept to a minimum.

Determining the scope of work:

When you are dealing with commercial fire damage, the scope of work that needs to be accomplished starts with a thorough assessment. The destruction generally includes more than just burned damage to the structure, business equipment and documents. In many instances, smoke, as well as water from firefighter’s efforts, will ruin one or more areas of the property. Smoke damage may be present throughout the entire property in some cases. 

Exploring repair options;

Many steps may be required to improve the property after you have a commercial fire damage. For example, you may need to remove drywall that has been damaged by smoke or water from the fire event. You may also need to be fully reconstructed, such as those that have been burned by the flames. When you are preparing for fire damage repair services, it is important to consider all aspects of the work that needs to be done before you decide how to process. Then call SERVPRO of Walnut. Your time and lost business revenue should be of paramount importance. Business interruption insurance can help push through this horrid event.

Getting timely results:

While you need all of the work completed with professional results, you also need them preformed promptly so that operations can resume in full swing as soon as possible. You could attempt to contract with different service providers to repair the various types of damage on the property, but this is often not the most efficient method available. Working with one company like SERVPRO that has the skills and experience to handle all aspects of the repair process may be the most effective option available. From the initial inspection to the final walk-thru, your doors will be reopened as soon as possible. 

What is involved in a Water Damage Inspection?

6/29/2017 (Permalink)

  1. What is Involved in a Water Damage Inspection?

In the aftermath of a flood or a house fire, it is important to have a water damage inspection conducted, so that the extent of water damage to the home and your possessions can be determined. You will need to do this, as it will provide you with a good idea of what needs to be replaced in your home, as well as providing your insurance adjuster with what they need in order to adjust your claim for damage with speed and efficiency. You can hire professional water damage inspectors, who frequently tend to by employed by water damage restoration companies. Water damage inspections entail a great deal, and it can really be to your benefit to be knowledgeable about the process.

  1. Inspection for Potential Structural Damage

In the course of a water damage inspection, the professional who comes to your home will usually begin outside and proceed inside the house. If your water damage is severe, it would be advisable to keep a record like videos or photos of the damaged areas so that you can get the payment you need from your insurance company.

  1. Water Damage Inspection on the Inside

When the inspectors get to the interior of your home during a water damage inspection, they will typically begin at the top of the house and work downwards. They will start with the attic, checking for cracked floors and joists, wet ceilings, insulation with excess water, and duct-work that is bent or distorted. When they get to the rooms within the other parts of your home, they will look for damaged ceilings and drywall, wood that is stained  or warped, windows that are cracked, and doors that are unable to properly close. Once they are in the kitchen and the bathroom, they will look at the ceramic fixtures, such as toilets, bathtubs, sinks, and carpets, cracked floors and walls. They will also look at personal possessions that may be damaged by water, such as clothes, furniture, appliances, and electronics. 

  1. Why it is Important to hire a Professional to Perform a Water Damage Inspection

Professional water damage inspectors are qualified to inspect your home, as they have the extensive training, experience, and specialized equipment to make sure that they are able to correctly and effectively find any water damage that is present in your home. They have moisture sensor probes, which can detect the amount of moisture in your carpets and walls. Additionally, they use infrared thermograph devices so that they can check the parts of your home that are not visible. 

Three Categories of Water Damage

6/8/2017 (Permalink)

A delay of just a few hours can greatly increase the severity of the water damage in an affected area. According to IICRC Standard and Reference Guide for Professional Water Damage Restoration, there are three categories of water that cause damage in buildings. They are summarized as Follows:

  1. Category 1 Water: That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 Water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, and sub-flooring). Time and temperature, which promote the growth and amplification of microorganisms in water, can cause category 1 water to degrade. Some examples are burst water pipes, failed supply lines on appliances, vertically falling rainwater. 
  2. Category 2 Water: That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with category 1 water, time and temperature can cause category 2 water to become progressively more contaminated. 
  3. Category 3 Water: That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: Sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Always be sure to clean your gutters

6/6/2017 (Permalink)

During long summer days, it is easy to forget that there is always a possibility of a downpour! Air conditioning maintenance and Air Duct cleaning are essential for any home. Do not neglect the outside, summer rains can bring high damaging winds that dislodge branches from trees which may look to find a new home on top of yours. So, it is definitely essential after any storm to inspect your rain gutters, all you would need is a ladder, gloves, protective goggles, a water hose and a scoop. 

There are 3 easy steps to clean your gutters:

  1. Use a ladder to reach your gutters and begin to scoop, start from the end closest to the drain outlet. For faster cleanup in the end, toss the offending material into a bucket on the ground.
  2. With a water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. This is much easier using a hose with a pressure gauge for high and low power, but any will work just as well.
  3. Make sure to check your drainpipes for any blockages. Hopefully any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where the rain storms forced material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet. For harder to reach items, try a plumber's snake. 

For more tips for your home visit: hometips.com

Wet insulation is One Hidden Hazard

6/6/2017 (Permalink)

Insulation can become wet in a variety of ways. A pipe could burst, a seam could have been improperly welded or there could be a puncture somewhere on your roofing system, along with a wide variety of other possibilities. However, just fixing the leak is not enough; the wet insulation must be removed.

Here are 3 points that explain the ramifications of not tearing out wet insulation.

  • Structural Stability: As discussed, wet insulation can negatively impact your entire building. The trapped moisture can begin to degrade your roofing system starting with the deck and working its way out. Rotting can occur and lead to collapses throughout the structure. There is also the overall weight burden to consider. As the insulation collects moisture, it gets increasingly heavier. The pressure can be catastrophic to the building and lead to complete system collapse. 
  • Energy Efficiency Compromised: The occupation of wet insulation in your roof will generally negate the energy efficiency benefits of your roofing system. This is due to the fact that the moisture is acting as a conductor of energy rather than repelling it as it is designed. Your building will now require more heat in the winter and air conditioning in the summer, resulting in higher utility bills. Moisture can cause your insulation to lose as much as 40% of its thermal residence capabilities. 
  • Indoor Air Quality: It is highly likely that your building is being occupied for a good portion of the day and/or night depending on what industry you are in. As a result, air quality is incredibly important. If your insulation in your roof is wet, mold and bacteria can grow. Not a good sign for healthy air or happy occupants. The longer you leave the wet insulation untreated, the greater the potential danger to your occupants.

Mold Safety Tips

6/2/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. 

Do:

  1. Stay out of affected areas
  2. Turn off the HVAC systems and fans
  3. Contact SERVPRO of Walnut for mold remediation services.

Don't:

  1. Don't touch or disturb the mold
  2. Don't blow air across any surfaces with visible mold growth
  3. Don't attempt to dry the area yourself
  4. Don't spray bleach or other disinfectants on the mold

Our Mold Remediation Services 

SERVPRO of Walnut specializes in mold cleanup and restoration; in fact it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. 

Reduce Carbon Monoxide in Your Business

5/11/2017 (Permalink)

Carbon Monoxide, considered "The Silent Killer", is a gas you cannot see, taste, or smell. It can be created when fuels, such as kerosene, gasoline, coal, natural gas, propane, methane, or wood do not burn properly. According to the U.S Fire Administration, around 150 people die every year from accidental carbon monoxide Poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators. However, there are precautions you can take to help protect yourself, your family and your employees from deadly carbon monoxide fumes. 

  • Reduce the change of carbon monoxide exposure in your workplace by performing regular maintenance on equipment and appliances that can produce carbon monoxide. Consider switching from gasoline-powered equipment to equipment powered by electricity or batteries. Prohibit the use of gasoline-powered engines or tools in poorly ventilated areas.
  • To protect your home or business, install carbon monoxide detectors on every level of the home or business, including the outside of all bedrooms and offices. Consider having all fuel-burning heating equipment and chimneys services annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home or business.

For more great tips Visit:https://www.travelers.com/resources/home/safety/how-to-prevent-carbon-monoxide-poisoning.aspx

The Electroclean Cleaning Systems

5/10/2017 (Permalink)

What is Electroclean?

  • Electroclean is a state-of-the-art electronic database program designed to quickly and systematically test items that may be impacted by fire, soot, water and other contaminates'. This portable computer station keeps an inventory of each item. A three stage testing process provides value to the insured and the insurance company that once the restoration process is complete; the electronics are in working order. The Electroclean system determines salvageable items and eliminates costly electronic replacement by determining what is restorable versus when replacement is required. 

Why use Electroclean?

  • Eliminates the expense of replacing electronics when salvageable.
  • Items tested before any other process, tested again cleaning, testing a third time after ozone cleaning.
  • Onsite inventory, consistent forms/documents, standardized pricing.
  • Portable computer testing system with cloud-based database.
  • Tests hard drives from computers and provides data recovery.  

What items can be tested?

  • Computers, Hard drives, Key boards
  • Printers, Scanners
  • TV's, Wireless controllers
  • Gaming devices, Consoles, Remote controls
  • Speakers, Subwoofers
  • Cables and Electronic cords
  • DVD players, DVD's, CD players, CD's
  • Radio's, Air Conditioners

Technology is not just valuable, but it is something we rely on every day. SERVPRO of Hacienda Heights and Rowland Heights greatly understands this and therefore has adopted the Electroclean system to salvage our customer's electronics. 

When should you contact SERVPRO to be onsite?

5/10/2017 (Permalink)

Here are some instances that you should have SERVPRO of Hacienda Heights and Rowland Heights onsite:

For Water Damages

  • If standing water needs to be extracted.
  • If contents or structure are wet and require drying and/or dehumidification.
  • If mold or mildew have started to form requiring drying, cleaning and/or treatment with antimicrobial.
  • If sewage has backed up and requires removal, cleaning, deodorization and sanitation of the damaged area. 
  • In all cases, influx of water must be stopped SERVPRO does no plumbing work.

For Fire Losses

  • If smoke or soot cleanup of structure is required (contents cleaning will likely be homeowner responsibility). 
  • If deodorization required.
  • If an emergency board-up for security purposes is required and the glass repair company for the building does not do emergency board-ups. 

For Wind Damages

  • If inside cleanup of glass or debris is required (SERVPRO doesn't replace glass).
  • If it results in water damage (see above water loss requirement).
  • If emergency board-up for security or to prevent further damage is required.

For Miscellaneous

  • If vandalism act requires cleaning, drying or inside debris removal. 
  • If mold & mildew treatment or sanitizing is required.
  • If deodorization is needed for skunk, chemical, or other odor sources.

Reassure yourself that everything will be okay once SERVPRO of Hacienda Heights and Rowland Heights team is on its way!

A Building Owner can take steps to Prevent Mold

5/10/2017 (Permalink)

An intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, Plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.


If Humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.


SERVPRO of Hacienda Heights and Rowland Heights handles water damages every day and knows prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building. it is important to be alert for:



  • The presence of visible mold.

  • Strong musty odors which may indicate mold is present.

  • Any evidence of past moisture problems that might have caused undetected mold growth.

  • Excessive humidity.


To be able to control possible mold growth in your business, Here are some tips:



  1. Repair leaky plumbing and leaks in the foundation of your building.

  2. Reduce moisture with increased surface temperatures or reduce humidity levels in the air. To increase surface temperature, insulate or increase air circulation.

  3. Keep heating ventilation and air conditioning drip pans clean, flowing properly and unobstructed.

  4. Maintain indoor humidity below 50 percent.

  5. Perform regular inspection and immanence on buildings and heating, air conditioning equipment. 


If you see mold in your business Call The SERVPRO of Hacienda Heights and Rowland Heights Professionals!


 

Does Your Movie Theater Curtains Have Mold?

5/9/2017 (Permalink)

The local theater scene depends on clever deception to keep things interesting. Unfortunately, the curtains ans swags that keep audiences guessing can also hide the dampness that feeds mold damage. SERVPRO of Hacienda Heights and Rowland Heights technicians can seek out the hidden sources of water that support fungal growth in every corner of a performance venue. 

When a horror or comedy lover lines up to enjoy a showing, Mold Damage can really take away from theater experience. A musty smell and creeping stains across walls indicate mold has taken hold in your theater. Managing this mold infestation requires the professional skills of our trained and experienced technicians. Because the area is large, there may be more than one source of water feeding the fungus. The organic materials the microbes can grow on many and varied in the theater, curtains. costumes. and sets are just a few of many items that can support mold colonies. 

Ceilings are high in a theater, and the mold up near that leak in the roof maybe  have been growing for some time, unseen because the areas are in darkness or covered. these difficulties will not deter SERVPRO of Hacienda Heights and Rowland Heights crews. The training received by all our mold remediation specialist is through a complete education in the ways of mold and how it spreads and grows. Our project managers will design a plan that finds, contains, and removes all active mold colonies, sometimes requiring that materials that cannot be cleaned be discarded. Any leaks in the roof, heating or cooling systems or plumbing must be repaired to curtail the microbial activity down to an acceptable level, as it can never be completely eradicated.

If your theater is showing signs of possible mold damage call SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.

If a Fire Damage Happens to Your Commercial Building

5/9/2017 (Permalink)

Commercial fire damage might not be something you think you will ever need for your business, but the unfortunate reality is some businesses will have an experience with fire damage. Fires can start by an electrical shortage from overloading an extension cord to a lightning strike. Especially familiar are cooking accidents in the restaurants. As soon as the flames are extinguished by firefighters,  you may begin to worry what steps have to be taken to be able to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused By a Fire 

  • When you experience a commercial fire damage to your business, you may revert on the mess that was left behind from the fire that ruined the property. However, the damage you need to contend with will go as far beyond the ashes. To be able to repair the property entirely after the fire incident, you will need to seek the help of a professional team like SERVPRO of Hacienda Heights and Rowland Heights. Water may have to be extracted after the firefighters efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained fire & smoke damage restoration technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened". 

If a fire has damaged your business CALL SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700 to begin the restoration process so your business can be up and running once again! 

why you should clean the areas you might Forget about!

5/9/2017 (Permalink)

The Air in Your House is 10 Times Dirtier than the Air Outside!

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, The air quality will continue to deteriorate.

Your friends at SERVPRO of Hacienda heights and Rowland Heights  want to ensure that you and your property are properly prepared for the upcoming seasons. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the fall:

  1. Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains.
  2. Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors.
  3. Schedule to have your chimney cleaned within the next month. Excessive build up of creosote and debris, as well as miscellaneous branched. leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  4. Remember not to ignore your duct-work, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained. 

Call the professionals at SERVPRO of Hacienda heights and Rowland Heights for those difficult cleaning jobs (626) 964-7700.

 

5 Frequently Asked Questions About Water Damage

5/5/2017 (Permalink)

1. What causes water damage?



  1. Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and more. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.


2. Why is water damage dangerous?



  1. Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can ensue. Even water leaks that infiltrate your home slowly can cause damage to the building and lead to mold growth. Mold left unchecked will spread quickly through the home.


3. What should I do after a flood, or sewage or water leak?



  1. Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Afterwards, contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off and to avoid contaminants.


4. How do certified technicians typically handle water damage?


The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. After the damaged items are removed, the technicians begin drying out the water and disinfecting the areas. Specialized tools like air movers and dehumidifiers are typically involved in the drying process. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.


5. Will my homeowners insurance cover water damage?


Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners policies. Flooding can occur from storms, sewer backup, and overflowing rivers, ponds, lakes, and oceans. However, you can purchase flood insurance through the National Flood Insurance Program. Note that water damage that results from lack of maintenance is not covered on a standard homeowners insurance policy.


The best way to avoid water damage in your home is to take steps to prevent itFor flood water damage repair and mold remediation service, please contact us, your local SERVPRO office.  We are just a call away and are available 24 hours a day, 7 days a week.  A call to us and we can make it "Like it never even happened." 

Are Your Air Ducts Sanitary?

5/4/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit I poor indoor air quality? Inspecting the duct-work in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.



  • A routine part of your local SERVPRO professional's  service is inspecting the heating, ventilation and air conditioning unit. Keeping the HVAC and duct-work clean can potentially extend the life span of equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO Professional's will inspect your HVAC system and duct-work, along with making recommendations about the best way to address any indoor quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct-work.

  • In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, a SERVPRO franchise professional can often restore the HVAC system and duct-work to pre-damage condition.

  • If you have a fuel burning furnace, stove or fireplace, the U.S Environmental Protection Agency  (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.


The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services. SERVPRO of Walnut uses portable ventilation and air duct cleaning system to examine duct-work and make a clean sweep, removing years of dust and grime.



  1. The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

  2. Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

  3. Air is filtered through a HEPA filtration system, removing 99.97% of particles in the air-stream. HEPA filters capture debris and keep the indoor environment clean.

  4. As an optional process, a sealant or coating product ma be prayed to address odor or microbial concerns.

  5. Filters will either be cleaned or replaced to remove odor and dirt.


If you are in need of Air Duct cleaning contact SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.

Do You Know How Your HVAC Works?

5/4/2017 (Permalink)

Everything should be used in Moderation, even if it's the hottest days of summer or in the dead of winter in California. Despite always relying on our HVAC for comfort, many don't understand how the system works. If you want to learn more about HVAC systems, Continue reading for some Fantastic information on HVAC's. 

  1. How do different HVAC systems work?
  • Gravity Systems: Rely on the principle that cold air is heavier than hot air. Thus will be at the bottom while hot air rises, making it not possible to use gravity systems alongside air conditioning systems. They are usually placed in the basement. When you switch it on, warm air goes to the ceiling and heats your house, and when it cools it sinks and is reheated.
  • Forced Air Systems: Usually takes cold or hot air and pushes it through metal tubes using a blower. Hot air and cold air is forced through different channels subject to whether you are using the furnace or air conditioner. The major drawback of forced air systems is blowout. With time, the systems undergo wear and tear which can cause the malfunction of the blowers.
  • Radiant Systems: Also have a similar drawback as the gravity system. As they cannot be used alongside air conditioning systems. Radiant heating systems are used to heat all parts of the house, but most commonly, they heat implements that distribute the heat around your home such as radiators.

    2. HVAC Parts and How They Work

  • The Air Conditioner: Handles cooling the air and is usually placed outside the building. It utilizes either a coolant liquid or electricity to lower the temperature of the air. When it is switched on, it sends cold air inside and hot air outside.
  • The Thermostat: Controls the system and usually turns the systems on or off and controls the temperature. It also operates specialized features that are installed in some heating and cooling systems.
  • The Duct-Work: Consists of channels that enable the transition of cold and hot air in the home. It is fixed in the interior of the building.
  • The Furnace: Uses various heat sources such as oil or natural gas to heat the air. There is a heat exchanger inside the furnace which maintains the air at the required temperature. Usually, the heater is placed in the basement, attic or inside a specially designed cabinet.

Now with this following information, make sure to keep your HVAC system in great condition! You can schedule a cleaning now with SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.

The Top 5 Causes of Water Damage and How to Prevent Them

5/2/2017 (Permalink)

Here are the Top 5 household items that cause water damage to your home.

  1. Plumbing Supply: A failure to our supply system has the ability to cost you about $5,000 after your insurance deductible, dependent on your insurance company. Indicators of such a problem include an increase in your monthly water bill, banging pipes, rust stains, moisture in the walls or the floors, and signs of wet soil erosion near the foundation. You can take steps to avoid such a problem by ensuring that your pipes will not freeze during the cold winter months. To keep your pipes from freezing in the cold, set your thermostat at 60 degrees, let your faucets drip to get the water out of your pipes, and insulate your pipes to keep them warm. Additionally, you can install a house leak detection system that will alert you that there is a leak in your household.
  2. Toilet: One of the most common source of water damage is a toilet failure and one-third of toilet failures are caused by overflowing or clogged toilet. After taking out the deductible water damage due to toilet failures typically cost more than $5,500, dependent on the insurance company. To avoid a toilet failure in your home, wait until the valve had finished refilling the tank and bowl after flushing. If it looks as tough an overflow might be coming, turn off the supply valve to avoid the water spilling out. Another way to prevent the toilet failure is to inspect your toilet's components twice a year. This inspection should include the supply valve, the flush valve, and the supply line. While you're at it, you might want to consider upgrading your toilets supply line to a sturdier steel hose.
  3. Water Heater: Most water heater failures are caused by slow leak or a sudden burst in the tank. The next common cause of water heater damage is due to the supply line. Checking the life expectancy and warranty for your water heater will tell you whether or not you need to replace your water heater. To increase the life expectancy and delay replacing your water heater, perform proper maintenance. This includes flushing sediments and inspecting your heater's anode rod. Inspecting the water heater's valves will ensure that they are all in proper working order. Whenever possible, you should use ball valves instead of gate valves which will improve it's working condition.
  4. Plumbing Drain: Sewer backups are at fault for more than half of plumbing system failures with the majority of these issues occurring in the southern states. Problems with the plumbing drain system run at average cost of $4,000 per incident after the insurance deductible. With that type of the cost per incident, homeowners will want to do what they can to prevent such an event. The easiest way to prevent these problems is by refraining from pouring grease down the drain. Another way you can prevent sewer problems is by installing a back-flow prevention assembly for the home's sewer system if the home's sewer system is connected to the cities system. This is generally a problem for older homes. If you are considering planting trees, doing so away from lateral drain lines will ensure that the roots do not end up damaging any piping.
  5. Washing Machines: Washing machine hose failures are at fault for more than half of the claims that the IBHS study had recorded. The average cost to the homeowner after their insurance deductible came to $5,300 per incident. The reason why these incidents are so troublesome is that a burst inlet hose can cause an entire laundry room to flood in just a matter of minutes. To avoid this occurring, it's recommended that you replace the rubber hoses every three years. If you want to go a step further, you can replace the rubber hoses with braided steel hoses. Other tips include turning off the and cold water supply valve when you leave the house and not overloading the machine.

Does Your Home Have A Mold Problem

5/2/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a residence or business. Therefore, mold remediation reduces the mold spore count back to it's natural or baseline level. Some restoration businesses advertise "Mold Removal" and even guarantee to remove all mold, which is a fallacy.


Considering the facts on Mold:



  1. Mold is present almost everywhere, indoors and outdoors.

  2. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/Heating Systems or even hitch a ride indoors on your clothing or pet.

  3. Mold spores thrive on moisture, Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  4. Before Mold remediation can begin, any sources of water or moisture mus be addressed. Otherwise, the mold may return.

  5. Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  6. Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If there is a suspected old problem in your home or business, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If there is signs of mold please call SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.


 

If a Blackout occurs are you prepared?

4/27/2017 (Permalink)

Watch this video which has great tips on how you can prepare and what you should have in occurrence of a Blackout. https://www.youtube.com/watch?v=dsURejjnYaM 

The American Red Cross gives the following tips for During and After a Blackout:

During:

-Staying Safe Indoors

  • Use flash lights in the dark, not candles
  • Eliminate unnecessary travel, especially by car. Traffic lights will be out and roads will be congested.
  • If you are using a generator be sure you understand the risks of carbon monoxide poisoning and how to use generators safely.

-Food Safety

  • Keep refrigerator and freezer doors closed as much as possible. An unopened refrigerator will keep foods cold for about 4 hours. A full freezer will keep the temperature for about 48 hours (24 hours if it is half full) if the door remains closed.
  • First use perishable food from the refrigerator. Perishables should have a temperature of 40 degrees Fahrenheit (4 degrees Celsius) or below to be safe to eat. Then use food from the freezer.

-Electrical Equipment

  • Turn off and unplug all unnecessary electrical equipment, including sensitive electronics.
  • Turn off or disconnect any appliances (like stoves), equipment or electronics you were using when the power went out. When power comes back on, surges or spikes can damage equipment.

After:

-Throw Out Unsafe Food

  • Throw away any food (particularly meat, poultry, fish, eggs and leftovers) that has been exposed to temperatures higher than 40 F (4 C) for 2 hours or more, or that has an unusual odor, color or texture. When in doubt, throw it out!
  • Never taste food or rely on appearance or odor to determine it's safety. Some Foods may look and smell fine, but if they have been at room temperature too long, bacteria causing food-borne illnesses can start growing quickly. Some types of bacteria produce toxins that cannot be destroyed by cooking.

 

Water, Fire, or Mold Damage is No Friend

4/25/2017 (Permalink)

  1. A Water Damage Restoration Service is the professional that usually no one wants to call, but it is important not to delay when it is needed. Many homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building or residence, the response should be the same. Have SERVPRO of Hacienda Heights and Rowland Heights onsite as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.
  2. If there is a contaminated water source that has entered the home, Do not try to handle it on your own. Floods and sewage back-flows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. A certified water damage restoration service like SERVPRO of Hacienda Heights and Rowland Heights, not only has the tools to eliminate the moisture, we have the protective equipment to remain free from harm.
  3. The Restoration Technicians have lots of technology at their disposal. These include powerful vacuums and pumping systems. high volume Air Movers, Dehumidifiers, Heat injectors, Moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the residence or building, disposing of comprised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live in, and a business is safe to work in; any other cleaning method would be dangerous and hazardous. 

Do not hesitate to call SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700 in a Water, Fire, or Mold Damage emergency.

We are a IICRC Certified Firm

4/21/2017 (Permalink)

SERVPRO of Walnut has been a IICRC 'Institute of Inspection, Cleaning and Restoration Certification' certified firm since 2009. The IICRC set the Gold standard for the cleaning and remediation industry, of which SERVPRO is an industry leader. Below is from the official IICRC website http://www.IICRC.org.

  • "IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC- certified status, firms must meet a rigorous list of standards in business ethics and expertise."
  • IICRC Certified firms must:
  1. Present accurate information to consumers and conduct business with honesty and integrity. 
  2. Require a technician on all jobs who has been formally trained and passed all required tests.
  3. Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  4. Maintain liability insurance to protect all parties in the event of an accident.
  5. Maintain a written complaint policy and agreed to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

"The IICRC actively pursues relationships with fiber producers, carpet, and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC- certified service professionals is specified in leading manufacturers maintenance brochures and warranties." 

SERVPRO of Walnut is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up.

Are your carpets affected from Water or Flood Damage?

4/20/2017 (Permalink)

When a home has water damage, possibly from a domestic break or leak, time is of great urgency. If a restoration team can quickly respond to the emergency , that would give a greater chance of saving furnishings and possessions. it is especially true that carpets are quite vulnerable to moisture and will degrade quickly. At SERVPRO we have excellent experience with restoring damage in Walnut/ Hacienda Heights and Rowland Heights. While most damaged items are easier to remove and replace, carpeting can be expensive. Often, this is not financially viable for a homeowner to replace all of the Water or Flood damaged carpets in the property, it is our job to dry and clean them. Below is some additional information on the Restoration of Water damaged carpets and sub-flooring. 



  1. Identifying the type of water damage


One question would be 'What kind of water seeped into the carpet?' there is a trio of categories. A Category One, comprise of clean water from a non-contaminated source. An example is a clean pipe burst from a clean source that would usually  be where you get your drinking water from. A Category Two, is water which is likely to consist of chemicals, toxins, or bacteria. This strain of liquid is harder to remove from carpets only because it has the potential to leave behind horrid substances. Considering that it is possible to extract Category One water and consider the carpet restored, for more contaminated fabrics require further cleaning. A Category Three, is Sewage or water from an industrial source, usually is way too contaminated for safe restoration. Removal and disposal are the only viable options.


   2. How we clean Damaged Carpets


The SERVPRO technicians use hot water extractors to clean contaminated fabrics and sub-flooring. This heat creates steam, which raises the temperature of the carpet fibers and destroys many of the germs. Biocides and detergents are also helpful in cases that contamination is moderate to heavy. Though in most serious cases, technicians are having to make an urgent judgment call if the carpet is safe to keep or is to contaminated and needs t be disposed of.


In situations like these is why SERVPRO of Walnut/ Hacienda Heights and Rowland Heights is one call away (909) 598-8400.

Spring Sprinkler Information to Know!

4/19/2017 (Permalink)

Now that spring is on it's way, You've likely started watering your grass again with an underground irrigation system. This is a great tool for handling the mundane task of preventing your grass from drying from not enough hydration. Unfortunately not all good things come without a price. It's time for some ways you can prevent your sprinkler system from having any future problems or future leaks.

  • What is a low head drainage

This is when the sprinkler continues to siphon water once the system has been turned off. This typically occurs at one of the lowest points in your yard as water drains down to that water spout. According to experts at sprinkler warehouse. "If a sprinkler head is located in the lowest part of the system, water will flow out of that head until an equilibrium has been reached or all of the water has emptied out of the zones pipes". When this happens, puddles start to form and or water flows across walkways and driveways. This an be prevented by a few adjustments being made t your system or the installation of drain check valve.

  • How does a broke pipe occur?

A broken pipe can occur in the main line or lateral line of an irrigation system. In the main line, there is continuous pressure. So if there is a break or leak in this pipe, then water is continuing to run. Unfortunately, this can cause erosion or a wet spot. Attention needs to be made to this problem immediately so that the water line can be completely turned off for repair.

-A lateral line reaches different zones in your yard and are under pressure when the system is running. It can be hard to detect a leak because it's only visible when the system is on and you have to notice which zone actually has the leak. Regardless of it's location, it too can cause erosion or holes in your lawn. If you notice a leak in your irrigation system, it can be fixed and should be addressed fairly quickly.

This information can help you be aware of any possible leaks.

A Twist of Science In the Drying Process

2/26/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometric's is essential to restoring a water damaged structure t its preloss condition.

While your initial reaction may be to grab a few towels to mop u the mess and place a fan or two around the damaged area. The team at SERVPRO of walnut is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If our business or home suffers a water damage, SERVPRO of walnut will:

  1. Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  2. Measure how much moisture is in we materials and monitor whether the materials are during properly.
  3. Speed up mother nature by using professional drying equipment.

What exactly does it mean to help "speed up mother nature"? a wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier. The only problem is, nature takes to long and secondary damages may occur while the building is drying out.

SERVPRO of Walnut has the tools and equipment to help mother nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

SERVPRO of Walnut 24 Hour Emergency Water Damage Service

2/26/2017 (Permalink)

SERVPRO of Walnut is available 24 hours  day or water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today (909) 598-8400.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Walnut has the specific water damage raining and experience to help you through this tough time. We specialize in water damage restoration.

What to Expect 

-When you call, we ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how man trained SERVPRO professionals may be needed.

Our SERVPRO of Walnut Representatives will ask a few questions:

  • Your name and contact information
  • Your insurance information ( If Applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (If Known)
  • Is there electricity available ( On-site)

Importance of Smoke Alarms

1/4/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family , employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps", the battery is low and should be replaced right away.
  •  Replace all smoke alarms when they are 10 years old.

Understanding Different types of Water

1/3/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term grey water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage. don't leave your property to chance, Call SERVPRO of Walnut (909) 598-8400. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from clean Water:

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the billing if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Be Safe this Holiday Season

12/29/2016 (Permalink)

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season, BUT if they are not used correctly this holiday season could go from festive to frightening.

The American Red Cross offers the following safety tips to help reduce the risk of a fire in your home or business this holiday Season.

  1. Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  2. Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions. 
  3. Always unplug tree and holiday lights before leaving the property or go to bed.
  4. Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed. 
  5. Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  6. Keep anything that can catch on fire (Pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains) away from your stove top.
  7. Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

The Process of Mold Remediation

12/27/2016 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our "typical" process:

    1. Emergency Contact (909) 598-8400

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

     2. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water which can  be hidden from plain view. We use various technologies to detect mold and hidden water sources.

     3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans, Heating and cooling systems will be turned off to prevent the spread of mold.

     4. Air Filtration

Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilized powerful "air scrubbers" and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

     5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces which the mold appears. We'll use anti fungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. it may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to re-mediate heavy mold growth. 

     6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other re-storable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We're also trained to remove odors and deodorization using fogging equipment.

     7. Restoration

Depending on the level of mold damage, drywall, sub floors and other building materials may have been removed. restoration may involve minor repairs. such as replacing drywall, painting, and installing new carpet; ir it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal. 

The Leading Way to Ensure Fire Damage Security

12/6/2016 (Permalink)

After fire tears through your home, its tough to get it back to the way that it was. Not only do you have to deal with fire and smoke: you also have to consider collateral damage from fire-fighters and fire hoses, and the loss of your property. This leads to widespread water damage and flooding-both of which cause as much damage as fires do. In these situations, It's always best to call SERVPRO. Without a trained, professional team of cleaners, you'll never be able to return a building to normal after a fire. Professionals know how to remove smoke damage, restore your valuable furnishings, and ensure that ash residue, discoloration, and affected tarnished surfaces are back to normal. 

SERVPRO Gives you Fire Damage Security:

-There are several Factors of Security Fire Damage in California that you might not consider: like ash and smoke, Both of these factors corrode, etch, discolor, and cause unpleasant odors in your home. SERVPRO handles discoloration in many different surfaces, replacing and refinishing whatever needs to be cleaned; even metals that sometimes start corroding immediately. 

Is Your Water Heater about to Fail?

11/16/2016 (Permalink)

It is common for some to be unaware if there water heater is about to fail. Here are four things you should check. 

1. How old is your Water Heater?

-Water heaters typically have a lifetime of about 8-10 years. Locate the serial number to determine how old yours is. The serial number will have a date code such as "F051052638". The letter F would be for the month and since F is the sixth letter in the alphabet it would represent June. The first two digits of the serial number are 05, which represents 2005. So, in this case it was made in June 2005.Each manufacturing has similar date code.

2. Is there Rusty Water?

-If you notice the hot water is coming out brown, it may be a sign that the Water Heater is beginning to rust out.\

3. Is there a Rumbling and Noise?

-When a Water Heater ages, sediment will build up on the bottom of the tank. As the sediment is Heated and reheated, it eventually will harden. When this happens, you can often hear rumbling or banging sounds coming from the water as it heats up. This is a sign that the water heater is at the end of it's useful life.

4. Is there Water around the Water Heater?

-If you notice moisture around your water heater, you may have a small leak or a fracture in the tank. As the metal heats, it expands and if there are sight fractures, water may leak from the tank. When this happens it is best to get it repaired before more damage occurs.

Are you in need of a Smoke or Soot clean up?

11/10/2016 (Permalink)

Smoke and soot are very invasive and can indulge it's self in various cavities within your home. Which causes hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may greatly affect the restoration process. 

Different types of smoke:

  • Wet Smoke

-Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  • Dry Smoke

-Fast burning, High temperature, Heat rises therefore smoke rises.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each requires a unique solution tailored for specific conditions. We have the equipment, Expertise and Experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

 

Have You Had Your Air Duct Cleaned?

11/4/2016 (Permalink)

It's getting to that time of the year again when the weather starts becoming cooler. Which means the need for you to turn on your heater will increase. Constant use of the HVAC system can cause some build up of dust and other particles. 


The benefits of a Clean Air Duct:


-It will improve the air quality by cleaning the ducts in your HVAC system it removes any dust allergens that could be circulated through your home by the air conditioner.


-It also increases airflow by cleaning your air air ducts it makes it easier for the air circulation and flow through your home. This reduces the amount of energy needed to heat and cool your home, saving money. 


If your home is in need of a possible air duct cleaning call SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.

The Possible Presence of Mold

10/28/2016 (Permalink)

Microscopic mold spores exist almost everywhere from the indoors to the outdoors.


- Mold spores are Microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.


- Mold spores thrive on moisture, mold spores can quickly grow into colonies when exposed to water.


- Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.


- Mold often produces a strong, musty odor and can lead to possible mold problem areas.


- Even Higher than normal indoor humidity can support mold growth, keep indoor humidity below 45 percent.


 


If you feel that there is mold present in your home call SERVPRO of Hacienda Heights and Rowland Heights (626) 964-7700.

How to prepare for an earthquake

10/4/2016 (Permalink)

Being that Earthquakes are common in California it is good to be Prepared.

Tips:

  • Prepare a earthquake readiness plan.
  • If necessary contact a professional to make your home sturdier.
  • Make sure to locate a secure room in the house that you can go to in case of an earthquake. it should be a spot where nothing is likely to fall on you.
  • Keep a supply of canned food, an up-to-date first aid kit, 3 gallons of water per person, Dust masks and goggles, and a working battery-operated radio and flashlights.
  • Turn off the gas and water in home in occurrence of an earthquake. 

In the Instance of an Earthquake:

  • Take cover under a desk or table and hold on
  • Stay indoors until the shaking stops and you're sure it is safe.
  • Stay away from bookcases or furniture that is not secure and can fall on you.

For more information visit: http://www.environment.nationalgeographic.com

Our Process

9/30/2016 (Permalink)

The Emergency Water Damage Process.

  • One Hour: Within one hour from notice of loss. a SERVPRO franchise professional will contact you to arrange for service. you'll know help is on its way.
  • Four Hour: Within four hours of the loss notification, a SERVPRO franchise professional will be on-site to start mitigation services. the key to reducing damage and saving money is responding quickly to you damage. 
  • Detailed Explanation: A trained, uniformed and equipped SERVPRO franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 
  • Pretesting: A SERVPRO franchise professional will begin pretesting for restorability, working from the source of the damage outward.
  • Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
  • Cleaning and Restoration: SERVPRO franchise professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. they will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
  • Final Walk Through: After the work has been completed, a final walk-through will be conducted with you to ensure your satisfaction.

Our Equipment

9/20/2016 (Permalink)

Detection Equipment:

-Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried.

  • Moisture sensors- are used to detect moisture in carpets Baseboards and walls.
  • Moisture Meters- are used to determine the actual moisture content of various materials. the moisture tester provides accurate moisture readings that enable the SERVPRO franchise professional to monitor the drying process.
  • Thermohygrometers- measure both temperature and relative humidity. Capturing these two readings, a SERVPRO franchise professional using a Psychometric chart can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

-The most effective method of removing moisture from a structure is extraction. this is why it is critical to respond quickly, the environment can usually be dried much faster.

  • Extractors- Are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable. allowing fro greater access inside structures. 

history of trust and professionalism

9/7/2016 (Permalink)

National Headquaters

    Founded in 1967, the SERVPRO industries inc. franchise system is a national leader in fire, water, mold and other specialty clean up and restoration services. SERVPRO's professional network of more than 1,600 franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the pentagon, to those suffered by individual businesses and homes. Providing coverage nationally. SERVPRO franchise professionals have established relationships with major insurance companies and commercial clients nationwide. 

    Following tremendous growth in the late 1990's, Entrepreneurs magazine ranked SERVPRO the #1 Franchiser in the restoration industry from 2004 through 2012. in April 2005, SERVPRO moved to a new 140,000 square foot facility on Gallatin, TN> The State of the art Building houses a newly designed training facility and national call center. 

Asbestos

8/23/2016 (Permalink)

Do you have asbestos? if your home has been built before 1980 then its best to get it tested.

Asbestos exposure may be a hazard to you and your families health, you can come in contact with it;

  • By simply breathing it in or swallowing asbestos fibers
  • Or if your occupation is construction work, as well as having renovations done in your home. 
  • It can be located in your drywall, old floor tiles, ceilings, and insulation.

Risks for being exposed to asbestos;

  • breathing becomes more difficult, because of the exposure and the accumulation inside the lungs
  • Along with the extended exposure it can cause mesothelioma

if you are a home owner it is best to get your home tested to insure your health, for more information go to: https://www.asbestos.com/exposure/ 

Evacuating tips in an instance of a fire

8/22/2016 (Permalink)

With the recent fires Every Home owner should be prepared when an fire evacuation occurs;

  • One, families should get together and plan an Emergency Evacuation Plan Checklist.
  • Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
    1. Long pants 
    2. Long sleeve shirts
    3. possibly heavy shoes or boots 
    4. A bandanna to cover your mouth from smoke 
  • If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you
  • If you feel you will be evacuated here are some tips for early evacuation:
    1. Shut all windows,Doors
    2. Be sure to remove flammable shades,curtains
    3. Move the furniture towards the center of the room 
    4. Make sure to leave your lights on so that the firefighters can see your home through the smoke
    5. Shut off air and other appliances off 
  • For more information visit: www.readyforwildfire.org 

Summer Bonfire Safety Tips

7/20/2016 (Permalink)

Be safe around bonfires this summer!

Before you set out to the beach or plan a bonfire in your backyard make sure you consider the following safety tips to protect you and your home:

1. Only burn dry material 

2. Check for cables or wires overhead

3. Keep a water source nearby

4. Make sure the fire is at a minimal distance of 5x its height from any structure. 

Southern California High Risk Wildfire

7/5/2016 (Permalink)

CA Wildfire High Risk Map- (provided by Versik Climate from http://www.insurancejournal.com)

California's severe drought and dry heat this summer has put us in extremely high risk for wildfires, as seen in the past few weeks in the San Gabriel Valley and San Bernardino. It is critical for those in high risk areas to prepare in case wildfire ignites in your area.

Do you know if you are in a high risk zone?

Here is a map of California wild fire high risk areas

(provided by Versik Climate from http://www.insurancejournal.com)

SERVPRO of Hacienda Heights/ Rowland Heights is available 24/7 for your fire/smoke/soot cleaning & restoration needs! (626) 964-7700

El Niño: We Are Ready!

1/7/2016 (Permalink)

El Niño is here! And we have only seen the beginning of the storms. SERVPRO of Walnut/ Hacienda Heights & Rowland Heights has the resources to assist residential and commercial properties with roof leaks and flooding. Contact us for 24-Emergency Service! 

Here Comes Santa!

12/3/2015 (Permalink)

Here Comes Santa 2015

Happy Holidays!

SERVPRO of Walnut / Hacienda Heights & Rowland Heights will be donating dozens of toys for children of all ages at the Annual Here Comes Santa event for the community of Rowland Heights. 

Join us on Thursday, December 17th from 6:00 - 8:00pm at Rowland Heights Park!

Duct Cleaning

7/23/2015 (Permalink)

Duct Cleaning Inspection

Boost the efficiency of your HVAC and keep your indoor air quality at its best by having your HVAC and ducts cleaned. 

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home. 

 Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. calling a professional to inspect your system and ductwork to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and ductwork. 

 In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

 The professionals at SERVPRO of Hacienda Heights & Rowland Heights use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing dust and grime. The process is as follows;  

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will be either cleaned or replaced to remove odor and dirt.  
  • Contact SERVPRO of Hacienda Heights & Rowland Heights to schedule your next duct cleaning!

    Sewage needs to be cleaned up properly!

    6/15/2015 (Permalink)

    Sewage back-ups can happen at any moment and if not cleaned up properly, residents can suffer from E coli contamination.

    SERVPRO of Walnut/ Hacienda Heights & Rowland Heights is certified to properly clean and disinfect sewage related losses according to the IICRC S500 Standards. Following the cleanup, the loss will also be properly tested for E coli clearance.

    Large Fire Loss in City of Industry

    4/27/2015 (Permalink)

    SERVPRO professionals on commercial fire loss in City of Industry, CA

    SERVPRO of Walnut/ Hacienda Heights & Rowland Heights were called out to a commercial fire loss on April 2, 2015 at a manufacturing warehouse in City of Industry, CA. The fire ignited from a manufacutring machine malfunction and smoke damage affected over 300,000 SF. 

    SERVORO professionals are working to get the business up and running with minimal business interruption time.

    We've Moved!

    1/26/2015 (Permalink)

    New location!

    SERVPRO of Walnut & Hacienda Heights & Rowland Heights has a new location!

    Our new location is bigger and more accessible, allowing for more equipment and storage space. We've also added a phenomenal conference room where we will host Continued Educations classes and lunches for our clients. 

    Look out for our Grand Re-Opening TBD!

    250 Paseo Tesoro. Suite B

    Walnut, CA 91789

    A lesson on Mold from the IICRC

    12/30/2014 (Permalink)

    A vacant home in La Puente, CA affected by mold.

    Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

    Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the backside will be worse than on the front. At that point, containing the workspace and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

    Certified professionals have the training and experience to:

  • Identify moisture sources
  • Evaluate mold growth (visible or suspected)
  • Contain damage to the smallest area possible
  • Physically remove contamination
  • Dry materials to ensure that mold will not return
  • Perform or recommend procedures for returning property to a pre-loss condition
  • http://www.iicrc.org/

    Institute of Inspection Cleaning and Restoration Certification. 

    2014 Walnut Family Festival

    10/6/2014 (Permalink)

    34th Annual Walnut Family Festival

    Join SERVPRO of Walnut at the 38th Annual Walnut Family Festival this Saturday, October 11th, 2014!

    The festival with kick-off with a pancake breakfast at 8:00am, then a parade down La Puente Road at 10:00am. Live music, entertainment and delicious food will be provided the rest of the day until 6:00pm. Don't forget to stop by SERVPRO of Walnut's booth while you are there!

    Is Your Business Ready When Disaster Strikes?

    9/10/2014 (Permalink)

    Emergency Preparedness Seminar

    September is National Preparedness Month!

    No one want to think about if bad could happen. But in reality they do. If your are well prepared for it, you can minimize the damage. STC Management will join with SERVPRO Professionals and Red Cross to bring a Emergency Ready Seminar to bring your answers. This is a seminar you can't afford to miss! Please join us!

    When:

    Thursday, September 25, 2014 from 10:00am - 11:30am.

    Where:

    18558 E. Gale Ave. 3rd Floor, City of Industry, CA 91748

    RSVP HERE!

    Questions? 

    Contact Nicole with SERVPRO at (626) 833-0774 

    or STC Management (562) 695-1513 x117

    2014 Community Emergency Preparedness Fair

    6/23/2014 (Permalink)

    The SERVPRO Disaster Recovery Trailer a the Emergency Preparedness Fair in Rowland Heights

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights participated in our Community Emergency Preparedness Fair on Saturday, June 21st 2014 at Schabarum Park in Rowland Heights.

    The American Red Cross, Supervisor Don Knabe (4th District), local fire departments and local law enforcement came together to provide critical information to help individuals and families prepare for emergencies. 

    Jacob Menchaca spoke to the attendees at the fair about restoration, cleanup, how to reduce and prevent damages to your home, and emergency preparedness. 

    SERVPRO now utilizes iPads (DryBook)

    4/23/2014 (Permalink)

    DryBook makes job documentation more efficient for COIs and customers!

    DryBook is a SERVPRO application that provides Crew Chiefs and Production Managers the ability to capture all required job-related information and documentation in the field with the use of an iPad.

    This allows all documentation to be sent to the insurance company, property manager or owner more rapidly and more efficiently. 

    With DryBook, the use of paper has disappeared. Customers are easily able to sign authorization forms by the use of their finger directly on the iPad, then copies can be emailed to them right on the spot!

    Call SERVPRO of Walnut and Hacienda Heights for all your cleanup and restoration needs!

    SERVPRO Walnut 

    SERVPRO Hacienda Heights & Rowland Heights

    (909) 598-8400

    www.servprowalnut.com

    www.servprohaciendaheights.com

    Review us on Yelp!

    "LIKE" us on Facebook !

    April Showers Bring May Flowers

    4/16/2014 (Permalink)

    Roof Leak

    It may be nice and sunny this week but we should hopefully expect some more rain soon. SERVPRO of Walnut & Hacienda Heights wants to make sure you take the time to prepare before the rain comes down and you are left with leaky roofs and water intrusion in your home.

    Here are some tips you should consider to prevent future roof leaks: 

    1. Have an annual roof inspection. 

    2. Repair any cracks, gaps or damaged roof shingles right away. 

    3. If water intrusion does happen from your roof, make sure to have plenty of buckets to catch the excess water to prevent further damage to your home. 

    4. Ahead of time, find a local roofer that does emergency roof tarp service and keep their contact information for emergencies. 

    With any roof leak, contact SERVPRO of Walnut/ Hacienda Heights & Rowland Heights for 24-Hr Emergency Service! (909) 598-8400.

    Visit: 
    www.SERVPROwalnut.com 
    www.SERVPROhaciendaheights.com 
    (909) 598-8400

    2nd Annual Asian Business Seminar

    3/10/2014 (Permalink)

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is a sponsor for the 2nd Annual Asian Business Seminar.

    Please join us at the second Annual ASIAN BUSINESS SEMINAR that is taking place Saturday, March 15, 2014 from 8:30am - 12:30pm. 

    SERVPRO OF WALNUT / HACIENDA HEIGHTS & ROWLAND HEIGHTS is a sponsor and will have a booth at the event. This seminar is a FREE event and targets Asian-Owned businesses in the Rowland Heights & Hacienda Heights areas. 

    The Seminar will take place at 18558 E. Gale Avenue, City of Industry, and is collaboration between Los Angeles County Supervisor Don Knabe, the San Gabriel Valley Regional Chamber of Commerce, the San Gabriel Valley Economic Partnership, the Los Angeles County Economic Development Corporation, and the Korean American Economic Development Center. 

    For more information or questions contact SERVPRO OF WALNUT / HACIENDA HEIGHTS & ROWLAND HEIGHTS at (909) 598-8400 or (626) 964-7700.  

    Also visit us on Facebook:

    www.facebook.com/servprowalnuthaciendaheightsrowlandheights 

    Residential Fire Caused by Space Heater

    1/28/2014 (Permalink)

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights responded to a residential fire loss on Tuesday, January 21, 2014 in Rosemead, CA. The fire had started on Monday, January 20th at approximately at 9:00 pm and ignited from a small and simple space heater that was left unattended for a short period of time. Before the occupants knew it, the entire den was in flames and spreading rapidly. Luckily the L.A. County Fire Department arrived soon enough to put out the fire.  

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is currently working hard to restore this property so that the family can move back in as soon as possible. Check back in a few weeks for the before and after photos.

    SERVPRO of Walnut

    SERVPRO of Hacienda Heights & Rowland Heights

    909-598-8400

    Don't forget to LIKE us on Facebook: 

    www.facebook.com/servprowalnuthaciendaheightsrowlandheights 

    Glendora Brush Fire - January 16, 2014

    1/16/2014 (Permalink)

    Glendora Brush Fire view from Walnut, CA

    At about 6:00am this morning a brush fire started in the foothills above Glendora and Azusa.  Flames spread rapidly and moved down the hill toward homes burning about 1,700 acres and several homes. 

    If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut / Hacienda Heights & Rowland Heights at (909) 598-8400. We are here to help!!

    Understanding Mold in the Restoration Industry C.E. Course

    1/8/2014 (Permalink)

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is holding a free Continued Education Course for Insurance Agents for Understanding Mold in the Restoration Industry (Course #126438). Earn 2 C.E. Credits for your license and enjoy lunch on us!

    Date: Wednesday, January 22, 2013

    Time: 11am-1pm

    Location: Courtyard Marriott Hacienda Heights- 1905 S. Azusa Ave, Hacienda Heights, CA 91745

    To RSVP call (626) 833-0774

    Wishing you all a Safe and Happy Holiday Season!

    12/23/2013 (Permalink)

    Merry Christmas from your friends at SERVPRO of Walnut / Hacienda Heights & Rowland Heights!

    Please keep these Christmas Tree Fire Safety Tips in mind during this holiday season!


    1. Choose a tree with fresh, green needles that do not fall off when touched.

    2. Place your tree it at least three feet away from any heat source including your fire place, heaters and candles (or anything that can dry out the tree and make it more flammable). 

    3. Always keep your tree stand filled with water.

    4. When decorating your tree replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of mini string sets and a maximum of 50 bulbs for screw-in bulbs. Read manufacturer’s instructions for number of LED strands to connect.

    5. Make sure your smoke alarms and carbon monoxide detectors are operating properly.

    6. Try not to leave your tree up for more than two weeks.

    7. Never leave Christmas tree lights on if the tree is unattended. Unplug them when you go to bed or leave the home. 

    8. When purchasing an artificial tree, be sure it is labeled as fire-retardant.

    Have a safe and joyful holiday season!!

    Walnut-Diamond Bar Sheriffs Booster Club ANNUAL GOLF CLASSIC

    12/5/2013 (Permalink)

    ANNUAL GOLF CLASSIC Brochure

    Join SERVPRO of Walnut / Hacienda Heights & Rowland Heights at the..

    Walnut-Diamond Bar Sheriff's Booster Club 
    ANNUAL GOLD CLASSIC

    When? APRIL 7,2014
    Where? Western Hills Country Club in Chino Hills 

    Contact Sgt Mark Saldecke (909) 595-2264 or Gil Rivera (909) 967-4525 for more information!

    Large Apartment Fire in Escondido, CA

    12/3/2013 (Permalink)

    The outside of the affected apartments in Escondido, CA.

    SERVPRO of Walnut / Hacienda Heights was called out to an emergency fire loss that affected 8 units in Escondido, CA on November 27, 2013. Yes, we service all over Socal!

    The staff and crew of SERVPRO of Walnut / Hacienda Heights & Rowland Heights are still working on the cleanup to make it "Like it never even happened." 

    Check back with us in a couple of weeks to see the after photos from this loss!

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