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Fire & Water - Cleanup & Restoration

Archived Fire Damage Blog Posts

Restoring Hope After Fire: Why SERVPRO Is Your Trusted Partner

5/1/2024 (Permalink)

Aftermath of Fire After a fire happens

The aftermath of a fire can be overwhelming and challenging, but with the support and help from SERVPRO you can begin the process of recovery and restoration. Here are some helpful tips to consider when dealing with the aftermath of a fire: 1. Ensure Safety: Safety should always be your top priority. Do not enter the property until fire officials confirm it is safe to do so. Structural damage, electrical hazards, and other dangers may still be present even after the fire is extinguished. 2. Contact Your Insurance Company: Notify your insurance company promptly to begin the claims process. 3. Contact Restoration Professionals: Reach out to reputable fire damage restoration companies like SERVPRO for assistance. They specialize in cleaning, repairing, and restoring properties after fire damage. They can assess the damage, develop a restoration plan, and coordinate with your insurance company. 4. Document the Damage: Take photographs or videos of the damage before any cleanup or restoration begins. SERVPRO will provide photo documentation to you and your insurance adjuster which is essential for your insurance claims. 5. Secure the Property: If your home is left vulnerable due to fire damage, SERVPRO can assist in securing doors, windows, and openings by boarding up damaged areas to help protect against unauthorized entry and to help prevent further damage from weather or vandalism. Dealing with the aftermath of a fire requires patience, resilience, and professional expertise. SERVPRO is an invaluable partner in the recovery process, helping you restore your home and belongings to pre-fire condition efficiently and effectively. If you've experienced a fire, don't hesitate to seek assistance from your trusted SERVPRO of Hacienda Heights/ Rowland Heights to begin the journey toward rebuilding and recovery.

Why Choose SERVPRO After A Fire

5/1/2024 (Permalink)

Aftermath of Fire After a fire

Cleaning up after a fire is a complex and challenging process that often requires assistance from experienced restoration companies like SERVPRO of Hacienda Heights/Rowland Heights. Here's how we can assist you after experiencing a fire: 1. Insurance Coordination: SERVPRO can work directly with your insurance company to assist with documentation and claims filing. This includes providing detailed reports, photos, and documentation of the fire damage to support your insurance claim. 2. Thorough Cleanup and Restoration: Our team is trained and equipped to perform thorough cleanup, restoration, and removal of smoke residues, soot, and debris. They use specialized techniques and equipment to ensure that your property is restored to a safe and habitable condition. 3. Salvageable Content Cleaning: SERVPRO can pack up and clean salvageable contents, including clothing, linens, furniture, and other belongings affected by the fire. They use professional cleaning methods to remove smoke odors and residues. 4. HVAC Cleaning: Cleaning your HVAC system is essential after a fire to remove smoke residues and prevent the spread of odors throughout your home. SERVPRO can thoroughly clean and inspect your HVAC system to ensure it operates efficiently and safely. 5. Water Damage Restoration: Water damage is common after firefighting efforts. SERVPRO can address water damage by drying out affected materials, preventing mold growth, and restoring water-damaged areas of your property. 6. Odor Removal: Lingering smoke odors can be persistent and unpleasant. SERVPRO utilizes advanced odor removal techniques, including ozone treatment and thermal fogging, to eliminate odors and improve indoor air quality. 7. Structural Repairs: In addition to cleaning and restoration, SERVPRO can provide necessary repairs to restore structural integrity and safety to your property. This includes repairs to the framing structure, walls, flooring, ceilings, and other affected areas. 8. Restoration to Pre-Fire Condition: SERVPRO's goal is to restore your home or property to its pre-fire condition, ensuring that it is safe, clean, and comfortable for occupancy once again. Experiencing a fire can be overwhelming, but with SERVPRO's expertise and comprehensive restoration services, you can navigate the cleanup and restoration process with confidence. If you've recently experienced a fire, contact SERVPRO of Hacienda Heights/Rowland Heights for professional assistance in restoring your home or business. Their team is ready to respond quickly and effectively to help you recover from fire damage and get your life back on track.

Preventing Fires This Summer

5/2/2023 (Permalink)

Smoke Alarm Prevent fires in your home.

Summer is slowly approaching and with that comes fire season for Southern California. However, cooking and heating are the top two leading causes for house fires. What can we do to prevent house fires? 

  • Install smoke alarms on every level of your home and outside bedrooms.
  • Test your smoke alarms every month and change out the batteries if they aren't working
  • Stay in the kitchen when cooking, or by the grill when grilling.
  • Turn off your ovens and keep the surrounding areas clear of clutter.
  • Keep anything that can burn at least three feet from fireplaces, heaters, etc.
  •  Unplug or turn off heaters when you aren't in the room.
  • Have your heating systems and chimney’s regularly inspected.

Be safe this summer and protect yourself and your home from fire damage with these simple prevention tips.

Fire Safety: What to Do Until Help Arrives

9/28/2022 (Permalink)

fire damage You can help minimize fire damage!

If your property has undergone fire damage, there are a few precautionary measures you can take while waiting for SERVPRO to arrive.

What to Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty the freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of the leaves.
  • Tape double layers of cheesecloth over air registers.

What Not to Do:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don’t turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Never do anything that could put yourself or others in harm's way. SERVPRO will be there as soon as possible to restore your property to its pre-fire condition.

Fire Safety in Commercial Buildings

9/19/2022 (Permalink)

fire escape sign Maintain fire safety in large commercial buildings.

It can take just 30 seconds for a manageable fire to become deadly. Although the flames may start out small, they can quickly engulf not just the room but an entire building. Commercial buildings often have multiple stories with elevators or stairways. If a building has an elevator, it acts as a chimney during a fire. It brings smoke and flames to other building floors, spreading the fire and causing even more damage. 

Fire safety is extremely important in any building, especially in multi-level structures. Be sure to have safe escape routes and evacuation strategies. Routes that will keep them out of the path of the fire. This means avoiding places that conduct heat and smoke like elevators. Make sure all the employees know the location of fire extinguishers. You can also assign one individual to do routine fire safety checks. For example, making sure the fire extinguishers are filled.

Fire prevention is just as important. After all, it's better to avoid a fire than to put one out. It's important to keep up with building and equipment maintenance. That includes, confirming electrical fuses and outlets are in good condition, arranging rooms without fire hazards, removing flammable materials, etc.

Despite taking even the best fire prevention methods, fires can still occur. SERVPRO can clean up the damage like it never even happened.

Is Water the Best Way to Extinguish a Fire?

9/7/2022 (Permalink)

fire in a kitchen pot Water can sometimes make a fire worse.

Most people think that the best way to put out a fire is with water. However, using water on certain types of fires can actually make them even more dangerous and will maximize the amount of fire damage. 

When Water is Recommended

Water can be used effectively, but not for every fire. Class A fires are the most common and easiest to put out. They are made up of solid combustible materials like paper, wood, and plastic. With Class A fires, you want to remove the fire's heat supply. Water is an effective way to do that and is recommended in this instance.

When to Avoid Using Water

Other than Class A, it's usually best to avoid using water to extinguish a fire. For example, Class C and K fires. Class C fires involve electrical equipment and are common in commercial buildings but can happen in residential buildings as well. The first thing to do is to cut off the power source from the appliance if it is safe to do so. A carbon dioxide or dry powder extinguisher will do well to help put out the fire. If you are able to disconnect the power source, this fire can become a Class A fire. However, it is best to avoid using water as it can conduct electricity and put you at even more risk.

Class K fires usually involve cooking oils. These are typically common in commercial or residential kitchens. In a commercial kitchen, there will most likely be a wet chemical extinguisher that should be used in the event of a Class K fire. However, if you are cooking at home you may not have access to one. In that case, cover the fire immediately with a lid or cookie sheet. Do not use water on Class K fires. It can cause hot grease or oil to splash on you.

When in Doubt, Get Out!

If you aren't sure what the best way to extinguish the fire is or the flames are getting out of control, evacuate the building immediately and call 911! It can take just 30 seconds for a small flame to grow into a deadly fire. Once the fire is put out, call your local SERVPRO professionals to repair the damage. SERVPRO has the knowledge and equipment to restore the damage done by each type of fire. We will be there within one hour of your call and will make it like it never even happened.

Brush Fires Are Always Possible

6/23/2022 (Permalink)

Fire burns through a downed tree branch The threat is always real.

It's sometimes easy to forget that southern California is essentially a giant tinderbox, especially when you are laid up by the pool and waiting for the hotdogs and hamburgers to finish grilling. What easily escapes the mind is the amount of dry brush and wild areas that are brimming with uninhabited land, with no easy access in or out. 

Wildfires are definitely a reality if you live in southern California. With 2018 being a prime example of what can happen if fires break out in hard-to-reach areas, destruction by fire is never not a possibility. 

SERVPRO of Hacienda Heights / Rowland Heights knows all too well that summer means fires. Between the commercial and residential fire losses that we see on a weekly basis, we wanted to remind you that fires are something you want no part of. 

If the season keeps on going the way it has been in the past week, we fully expect it to be one for the books as far as wild fires are concerned. If one of these fires threatens your home or business, make sure we are the first number you call.

Fires Are No Fun

6/21/2022 (Permalink)

Burned remains of a two story home against a white sky Sometimes, there is no salvaging anything

House fires are absolutely awful. They can be sparked from many different types of incidents, including electrical fires, wild fires, storms, arson, and numerous other causes. Try as they might, the local fire department can only move so quickly and, in the event of their limits. Houses often experience severe or critical damage that makes them uninhabitable either temporarily or permanently, requiring a rebuild. Fires are definitely no fun.


After a fire, SERVPRO of Hacienda Heights / Rowland Heights typically will perform a pack-out. A pack-out consists of removing all soft goods and personal property from a damaged structure that are still salvageable. This can include anything from furniture to video game consoles to clothing. During this process, we record all of the contents on a handwritten list. This document is useful for both the insurance company and the homeowner.


Fires are awful and so are the processes that take place immediately after them. However, SERVPRO is there to make the process a little bit easier to tolerate.

Wildfires and the Damage Done

6/20/2022 (Permalink)

A house frame burning I know I still remember.

Wildfire season has once again reared it's ugly head. Summer is one of the best times of the year for many Californians, but with it come some inherent issues. Veteran residents of the state are no stranger to the dangers of extreme temperatures and the dry conditions that make up much of the southland. The Holy Fire is far too recent to have been forgotten.


Even if your home is relatively far away from the actual fire, smoke damage can definitely affect your home. Between soft goods like furniture, drapes, and curtains and insulation batts in attics and walls, smoke can wreak havoc in both home and business settings.


People that suffer from asthma and upper respiratory issues already have a decently difficult time during late spring and summer. There are many factors to consider, such as pollen, increases to pollution from traffic, and wind that carries dirt and dust. When you add smoke to the equation, you have a potentially dangerous and uncomfortable situation on your hands.


Who should you call in the event of smoke damage? SERVPRO of Hacienda Heights / Rowland Heights. With over a decade of experience, we have the knowledge and professionals to take care of your home or business.

Too Hot to Handle: Stories from a house fire

9/29/2021 (Permalink)

Tree branches burn as a giant flame sends plumes of smoke and embers into the air. Fire is nature's most destructive force.

Fire is something we're all familiar with, but few of us have actually experienced the raw power and destruction it can produce. The wildfires of California's more mountainous and vegetation-heavy areas are a good example of this. A fire that begins from a transmission wire can quickly engulf hundreds, if not thousands, of acres before emergency services can get a handle on it. We've seen numerous examples of this in the past three years, with notable blazes such as the Holy Fire and the Camp Fires, respectively.


Working at SERVPRO of Hacienda Heights / Rowland Heights has definitely been an eye-opening experience for me. As of the publishing of this article, I have personally visited close to 60 fire losses both in commercial and residential capacities. The most striking aspect of these experiences is the sheer amount of destruction caused in a relatively short amount of time. I've also seen odd things that aren't normally touched on in conversations about fire. For instance, I once saw a lightbulb that had melted in a ceiling fan. The light had elongated into an almost spider-like "string" and went all the way down to the floor of the living room. Pretty surreal stuff.


Between the almost supernatural feel of a room full of ash and soot-blackened walls and the soft squish of water-soaked carpets, there's nothing quite like witnessing the aftermath of a house or business fire. It's simultaneously terrifying and mystifying to see what something so common as fire can do if given the chance.


If your home or business is affected by a fire, give SERVPRO of Hacienda Heights / Rowland Heights a call at (626) 833-0774.

Halloween is Better: Kitchen Safety Tips for Thanksgiving

9/28/2021 (Permalink)

Bright blue flames erupt from a stovetop burner. Halloween kitchen fires? Never heard of it.

Halloween is the golden child of the autumn season. Everyone loves dressing up, putting up decorations, watching horror movies, and (my favorite) getting to wear jackets again. That's not specific to Halloween, but I felt like I could sneak it in there. Why not?


The less joyous holiday of the fall season is Thanksgiving. Before you come after me with pitchforks and torches, let me explain. In comparison to Halloween, Thanksgiving is stressful. You have to cook, maybe host family or friends, turkey never turns out correctly, and Uncle Barry uses it as an excuse to go comatose on your recliner after dinner. Halloween is just so much more exciting.


One of the best parts of Thanksgiving is the food. We all look forward to it, especially Uncle Barry. With all of the running around and chaos happening in the kitchen, however, house fires are a sadly common occurrence. Someone will leave a pot unattended, a turkey frying operation will go sideways, something gets left in the oven, etc. These things happen every year, and it is important to be prepared for them. SERVPRO of Hacienda Heights / Rowland Heights wants to quickly remind you of some important safety tips to keep you safe on this less-cool-than-Halloween holiday!

  • Never leave cooking food unattended - This is probably the single most common cause of kitchen fires in general. If you have something on the stove, keep an eye on it. If something is in the oven, set a timer! These simple steps may save you from a tragedy.
  • Keep unnecessary people out of high-traffic areas - When you're moving heavy pots and pans full of grease and hot water around, the last thing you want is to bump into or trip over someone. Remember: cooking is not a spectators sport!
  • Make sure you have a fire extinguisher in the kitchen - It is important to study up on the different types of extinguishers available. They all do something different and what works in one situation may not work in another. Be sure to have the correct assortment of extinguishers around!

While these safety tips are valuable and may help prevent a fire, sometimes bad things happen. If they do, call SERVPRO of Hacienda Heights / Rowland Heights a call. We are here to help.

The West Coast is on fire. Here's what you can do.

8/31/2021 (Permalink)

Orange flames can be seen reaching into a smoky ash-grey sky. Foothills and trees can be seen in the foreground. Fire season is fully underway.

As fires continue to rage on all along the west coast, the harsh realities of living in a fire hazard zone truly set in. At the end of August, we are seeing some of the biggest wildfires on record in California, Oregon, and Washington state.

SERVPRO of Hacienda Heights / Rowland Heights would like to share a few fire tips that may reduce your chances of experiencing a fire at your home or business.


These tips can be found and further elaborated on here.

  • Buy and learn how to use a fire extinguisher. The kitchen is the best room in a home to keep an extinguisher, as this is where you are most likely to use fire on a regular basis.
  • Make sure children are taught fire safety from a young age. Electrical cords, matches, lighters, combustible chemicals, and other common causes of fires should be discussed so children know not to be careless around them, if use them at all.
  • If you or your children plan on being near an open flame, ensure that there is no excess fabric on clothing that may easily catch fire. Fire-retardant pajamas can also be purchased here.
  • Use proper fuses in electrical boxes, do not overload outlets, and use insulated and grounded electrical cords.
  • Attics, basements, and yards should be kept free of debris as much as possible.
  • Lawnmowers, chainsaws, and weed whackers typically use gasoline to function and may also be a spark hazard. Be sure to exercise caution when using these tools.

This list is not exhaustive but it is a great starting point to ensure the continued safety of your family and your property. If you experience a fire loss, give us a call at 626-833-0774.

What it takes to restore your home

6/18/2021 (Permalink)

Gutted bathroom due to fire damage Fire Damage? call us!

When too few outlets exist, and extension cords, extra outlets, and plug adaptors become used more frequently in a home, fire damage often happens due to overloading electrical systems. Although this may seem unlikely to younger family members, the dangers posed in plugging too many devices at one time become a reality for many homeowners.

When SERVPRO technicians encounter this type of fire damage, we ensure that electricity no longer runs to the area. Water from firefighters can also damage electronics devices and make them dangerous to power on, so please never hit their power button to see if a device still works. We must unplug all devices still connected to power sources, package them to store undamaged ones safely, and prepare damaged ones for possible repair.

Your home's interior can also suffer severe fire and smoke damage. Our technicians can readily handle all stages and levels of severity. Fires can happen at any time, including during the night when devices charge for the next day's use. When your home is unoccupied, fires can slowly spread before a neighbor notices smoke seeping through closed windows. Fires from overloaded outlets are not always caught early.

Our technicians can help you and your family by mitigating the effects of fire and making your home safe again. Fire effects might not be easily seen but still exist, posing hidden danger spots in your once-safe home. 

Restoration and mitigation of fire damaged residences include:

  1. Removal of destroyed materials and belongings
  2. Repair of materials only slightly damaged or covered in soot and grime
  3. Airing out your home as part of the desiccant process
  4. Lastly, odor control techniques that make your home's interior safe for structural restoration work to begin.

How & When to use a fire extinguisher

6/10/2021 (Permalink)

Red Los Angeles County Fire Department Logo Here in Hacienda Heights/Rowland Heights area we rely on the LACFD in assisting homes and business with any Fire Loss needs.

The following are ten important rules to remember about how and when to use a fire extinguisher. 

  • Most fires start small. If the fire is contained to a single object, such as a trash can, you may want to try using a fire extinguisher to put out the flames. 
  • You should only consider using a fire extinguisher if all members of your home have been alerted to the fire and the fire department has been called.  
  • When purchasing a fire extinguisher, look for one that is tested by an independent testing laboratory. Also, look for one labeled A-B-C as it can be used on most fires that would occur in your home. 
  • Make sure you are physically able to handle a fire extinguisher.
  • Know how to operate the extinguisher quickly. You will not have time to read instructions during an emergency.
  • Keep your fire extinguisher in an easily accessible area. 
  • Remember the word P.A.S.S.

               Pull, Aim, Squeeze and Sweep

  • If your means of escape becomes compromised at any time while using an extinguisher, get out of the house as fast as possible and wait for the fire department.
  • If you have any doubt about whether or not to fight a fire with an extinguisher, DON'T! 

Fire Prevention for the Older Adult

6/10/2021 (Permalink)

blue and white fire safety check list for senior Fire Safety Tips for Seniors

At age 65, older adults are twice as likely to be killed or injured by fire compared to the population at large.  By age 75, that risk increases to three times that of the general population and to four times by age 85.

Fire and burns are not the only hazards that threaten our older citizens.  Statistics from the CDC show that falls are the leading cause of death from unintentional injury in the home. Thirty percent of people age 65 and older are involved in falls each year - some of those falls are fatal, while others permanently disable victims, often causing loss of mobility or independence.  

Key steps to reduce risks of injury from fire.

   
•If you smoke, smoke outside. 
•Give space heaters space. 
•Stay in the kitchen when frying food.
•If your clothes catch on fire: stop, drop, and roll. 
Smoke alarms save lives.
•Plan and practice your escape from fire and smoke. 
•Know your local emergency numbers. 
•Plan your escape around your abilities. Being prepared will safe your life. Check in with your Local Senior Center they will have more information on how to stay safe, and SERVPRO will be here to assist if the need is there with any Fire or Water loss.

Roof Tarping after a House Fire

6/9/2021 (Permalink)

Roof top damaged by house fire with wood and white plastic before adding a blue tarp to prevent more damages Tarping the roof after fire damage will help in preventing secondary damages to the roof.

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Walnut, Hacienda Heights/Rowland Heights provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry.

What to do if there is a fire in your home

6/9/2021 (Permalink)

white kitchen cabinets and counter top burnt due to a stove fire contained to one area Fires happen when you least expect them.

Sometimes fires happen even despite common preventative measures, despite early warning systems. In the event of such an emergency in your home, it is important to think and act quickly, and talking with your family now about what to do during a fire can help ensure their safety if the unexpected does occur. It's best to be prepared.

The number one thing to remember if a fire starts in your home (and becomes too large for a fire extinguisher) is to get out. The American Red Cross also advises to shout “Fire!” several times as you are evacuating, to alert any others in the residence. Check closed doors on your escape route to make sure they’re not warm. If a door in your path is warm to the touch, do not open it; use your secondary route, or place a wet towel under the door and call 9-1-1 if you cannot evacuate safely. If your evacuation route is filled with smoke, stay low and close doors behind you until you reach an exit. As soon as you are outside, call 9-1-1 and go to your family’s emergency meeting place.

Once your family is safely evacuated and the local Fire Department has responded to the fire in your home, call SERVPRO of Walnut, Hacienda Heights/Rowland Heights as soon as possible to begin the process of making the fire “Like it never even happened.”

Deodorizing Your Home Using Thermal Fogging After A Fire

6/8/2021 (Permalink)

white living room suffered attic fire and ceiling above chimney was damaged This home suffered an attic fire and the ceiling above the chimney was damaged

Fire losses require the use of sophisticated equipment and practices to recover your home. Despite how overwhelming structure fires can be, we have experienced and knowledgeable professionals working to provide efficient mitigation to reduce property loss. While debris removal, demolition, and deep cleanings are vital elements of fire recovery, it is also critical to address the widespread harsh odors that can also spread throughout the property. 

Deodorization is a critical step in the restoration process of fire damage to homes and businesses. Smoke molecules and the combustion of plastics and other organic materials can lead to a blend of harsh odors concentrated throughout the entire household, being the strongest in the area where the fire began and lessening the greater the distance away. We have multiple deodorizing tools that can reduce or eliminate noxious scents, and one of the most heavily used of these is our thermal fogger. 

Fogging machines are a favored choice of our SERVPRO professionals for removing smoke odors because the generated vapor can penetrate difficult areas to reach and penetrate affected surfaces as well.  Deodorizing compounds exist in many pleasant scents or odorless products that get rapidly heated by the machine to produce fog. When in contact with smoke and odor molecules, these deodorizing agents can neutralize the compounds. 

Multiple obstacles exist for homeowners after a fire loss incident, but our SERVPRO of Hacienda Heights/Rowland Heights team can help. Give us a call today at 626-964-7700 

Outdoor Fire

6/2/2021 (Permalink)

patio fire, with damages rooftop, patio furniture and debri on ground Patio/Outdoor Fire

Outdoor house fires can cause as much damage outside of the home, as inside of the home.

We we called to assist a local neighbor in Walnut with fire damage, soot damage, smoke damage and water damaged caused by the local Fire Department when they were assisting in putting the fire out.

This home did no only suffer outside damage, to the exterior of the home, patio cover and patio contents including a Pool Table. The adjacent bedroom to the patio also suffered smoke, fire and soot damage. Parts of the wall to the adjacent bedroom has to be torn down during the fire fighting efforts by our local Fire Department.

We assisted in doing a Total Loss List, that would be shared with the homeowners Home Insurance adjuster, as well as the Fire Clean up process.

This accidental fire began in the overnight hours, as soon as the area was deemed safe we were allowed access to begin the cleanup process.

If your home suffers from Smoke, Fire and or Soot damage give us a call and we will be out to the scene as soon as we can.  

Wildfire: Be Prepared

5/24/2021 (Permalink)

a home numbered to go over the list of Safeguard Your Home

Safeguard or “Harden” Your Home The ability of your home to survive a wildfire depends on its construction materials and the quality of the “defensible space” surrounding it. Here's a list of things to keep in mind if you live near a wildfire area.

1. Address

• Make sure your address is clearly visible from the road.

2. Chimney

• Cover your chimney and stovepipe outlets with a nonflammable screen of ¼-inch wire mesh or smaller to prevent embers from escaping and igniting a fire.

• Make sure that your chimney is at least 10 feet away from any tree branches.

3. Deck/Patio Cover

• Use heavy timber or non-flammable construction material for decks and patio covers. • Enclose the underside of balconies and decks with fire-resistant materials to prevent embers from blowing underneath.

• Keep your deck clear of combustible items, such as baskets, dried flower arrangements, and other debris.

• The decking surface must be ignition-resistant if it’s within 10 feet of the home.

4. Driveways and Access Roads

• Driveways should be designed to allow fire and emergency vehicles and equipment to reach your home.

• Access roads should have a minimum 10-foot clearance on either side of the traveled section of the roadway and should allow for two-way traffic. • Ensure that all gates open inward and are wide enough to accommodate emergency equipment.

• Trim trees and shrubs overhanging the road to a minimum of 13-½ (or 13.5) feet to allow emergency vehicles to pass.

5.Garage

• Have a fire extinguisher and tools, such as a shovel, rake, bucket, and hoe, available for fire emergencies.

• Install a solid door with self-closing hinges between living areas and the garage. Install weather stripping around and under the doors to prevent ember intrusion.

• Store all combustibles and flammable liquids away from ignition sources.

6. Home Site and Yard

• Ensure you have at least a 100-foot radius of defensible space (cleared vegetation) around your home. This means looking past what you own to determine the impact a common slope or neighbor’s yard will have on your property during a wildfire.

• Cut dry weeds and grass before noon when temperatures are cooler to reduce the chance of sparking a fire.

• Landscape with fire-resistant plants that are low-growing with high-moisture content.

• Keep woodpiles, propane tanks, and combustible materials away from your home and other structures, such as garages, barns, and sheds.

• Ensure trees are far away from power lines.

Fire Damage Experts

5/10/2021 (Permalink)

refrigerator that caught fire and completely burnt This whole house caught fire, and this is what's left of the fridge.

Fire Damage Repair and Remodeling Services

We come equipped with everything needed to completely erase all evidence of fire damage. When we are finished, the affected area will look, smell, and function as if there had been no fire. "Like it never even happened." 

  • Water Damage and Repair experts
  • Fire & smoke inspection
  • Thorough wall and ceiling cleaning
  • Soot removal from hard surfaces, including brass, aluminum, chrome, marble, tile, and porcelain
  • Deodorizing to eliminate smoke and fire odors

Your satisfaction is our priority. At SERVPRO of Walnut, we aim to make your situation stress free. We Are Here To Help!

  • Call us for 24/7 emergency service
  • Fast and professional fire restoration services
  • We work directly with your insurance provider 
  • We are the preferred vendor to many insurance companies
  • We get you back in business in no time

SERVPRO of Hacienda Heights/Rowland Heights (626) 964-7700

International Firefighters Day

5/4/2021 (Permalink)

SERVPRO techs in full PPE's sanitizing our local fire truck SERVPRO technicians in full PPE's sanitizing our local fire trucks

Today is National International Firefighter Day!

Thank you to all of the brave firefighters. You too can honor them today by proudly wearing blue & red ribbons pinned together. The ribbons colors are symbolic of the elements firefighters work with- red for fire and blue for water.

Thank you to our local Fire Stations for all they do!

In honor of #internationalfirefighterday here is a picture from a year ago, when SERVPRO of Hacienda Heights/Rowland Heights assisted our local fire stations by providing our service to sanitize all rigs, ambulance and fire department vehicles. 

Kids Fire Safety

2/2/2021 (Permalink)

Kids fire safety Kids fire safety

From a hot cup of coffee to boiling water on the stove, burns are a huge hazard in every home specially with little kids around.  Burns are the most (hot water and liquids) are the most common accidents related to kids.  Here are a few ways to help avoid burn related accidents.

  • Always use the back burner on your stove when possible.
  • Keep an emergency aid kit close at hand in your home.
  • Install a fire extinguisher in your kitchen.
  • Keep matches, lighters, candles and chemicals put away out of reach.
  • Put child safety plugs in your outlets.

For more information on Kids Fire Safety check out these sites:

http://firesafekids.org/

http://firefacts.org/

Your child's safety is important to us here at SERVPRO.  In the event of a fire or smoke damage keep in mind SERVPRO of Hacienda Heights/Rowland Heights is here to help, Give us a call at (626) 964-7700

Resources can help improve restoration of Commercial Fire Damage

7/29/2020 (Permalink)

Commercial Fire Commercial Fire

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Hacienda Heights & Rowland Heights area.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the Hacienda Heights & Rowland Heights area. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Hacienda Heights/Rowland Heights to help. You can reach us at (626) 964-7700

Odors in your home after a Fire

7/2/2020 (Permalink)

Kitchen Fire Kitchen after a fire has destroyed pretty much everything

One of the most significant issues after a fire is not the loss of possessions, but the lingering bad odor left afterward. It can be very challenging to remove smoke smells, often requiring the assistance of professionals who understand what to do when smoke odors do not go away.

What are the steps SERVPRO technicians put into place to remove the smells in a fire damaged house?

  • Remove: We find and remove all sources of smoke, taking anything charred offsite for cleaning and restoration when possible, and disposing if damaged items.
  • Clean: We use dry cleaning for residue not yet absorbed and wet cleaning with solvents for absorbed residue requiring a deeper clean.
  • Neutralize: When the smells still linger after removal and cleaning, we use odor-absorbing beads and then thermal foggers which produce a smoke-like substance reaching throughout the home, attacking hard to reach smoke particles 

For 24/7 assistance after a fire, contact SERVPRO of Hacienda Heights/Rowland Heights (626) 964-7700

Fire Extinguishers Save Lives

7/1/2020 (Permalink)

Fire Extinguisher Fire Extinguisher Safety - it can save a life

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website ( www.nfpa.org ).  Fire safety is one of our top priorities at SERVPRO of Hacienda Heights/Rowland Heights  

BBQ Grilling Safety Tips

6/23/2020 (Permalink)

Fire safety while grilling Fire safety while fire grilling this summer.

It happens every year.

The weather gets warmer, more people use outdoor grills. Incidents of grill caused fires go up. Here are 9 Grill Safety Tips to keep in mind.

1. Grill outside and away from any structure.

2. Make sure your grill is stable.

3. Keep your grill clean.

4. Check for propane leaks on your gas grill.

5. If the flame goes out, wait to re-light.

6. Take care, of items around the grill.

7. Be careful with charcoal starter fluid.

8. Wear the right clothing.

9. Be ready to put out a fire.

Be safe this summer.

When to use a Fire Extinguisher

6/10/2020 (Permalink)

Fire Extinguisher Fire Extinguisher

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

  1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
  2. You have identified an escape, and the fire is not between you and the route
  3. You have alerted other occupants, and someone has called the fire department
  4. You are safe from the toxic smoke produced by the fire
  5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace. Stay safe!

PRE-EVACUATION PREPARATION STEPS

6/10/2020 (Permalink)

Wildfire Near Homes Wildfire near Homes

With Wildfire Season here upon us, lets be prepared! If you live near a fire prone area, be prepared, have a plan and make sure everyone in your household is aware of the plan. When an evacuation is anticipated, follow these checklists (if time allows) to give your home the best chance of surviving a wildfire.

Home Evacuation Checklist – How to Prepare for Evacuation:

Inside the House

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters.
  • Remove lightweight curtains.
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don’t leave sprinklers on or water running, they can affect critical water pressure.
  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.
  • Put your Emergency Supply Kit in your vehicle.
  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Seal attic and ground vents with pre-cut plywood or commercial seals.
  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.
  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

More information can be found at www.readyforwildfire.org

If your home has suffered from fire damage or smoke damage SERVPRO of Hacienda Heights/Rowland Heights can help (626) 964-7700

Brush Fire in Hacienda Heights possibly started due to Fireworks - June 9, 2020

6/10/2020 (Permalink)

Wildfire in Hacienda Heights 6/9/20 Wildfire in Hacienda Heights near the area of Punta Del Este Drive and Colima Road on 6/9/20

A brush fire started at about 8:20pm on Tuesday night that was possibly started by illegal fireworks, fire crew was able to arrive and quickly attack the fire. Some nearby by homes were given the option to voluntary evacuate, but no homes were in danger. The fire was contained at about 15 acres. Authorities are investigating the cause, and looking for the people suspected of setting fireworks in the area.

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Hacienda Heights/Rowland Heights at (626) 964-7700. We are here to help!!

Commercial Fires: Main Focus Points

5/19/2020 (Permalink)

Fire Damage? Fire Damage?

If a fire breaks out in your commercial building, you may very well be overwhelmed with what to do next. Keep in mind, that most of the things that need to be done immediately are the job of the fire restoration team. There are three main things you need to focus on after the fire has been put out:

  1. The Calls to Make

Your insurance company needs to know what happened to your building. Give your agent a call so an adjuster can come out and survey the fire damage. More importantly, start mitigating your loss as soon as possible by calling your restoration experts at SERVPRO of Hacienda Heights/Rowland Heights to start the cleanup process. They can arrive just a few hours after you call, and they can help you with your insurance claim by mitigating the loss as much as possible early-on and will provide an estimate for the repair costs.

  1. Do Nothing

It can be difficult to watch your workspace being affected by fire and water damage and do nothing, but that is exactly what you need to do. Your fire restoration professionals have the training and experience needed to address the damage safely, promptly and correctly. If you try to do it on your own, you may put yourself in danger or make the problem even worse.

  1. Have Your Building Secured

A fire can leave your building vulnerable. Windows are likely broken, and your roof has probably sustained fire and smoke damage. It is important to secure your building during the cleaning and repair process. Make sure to ask for board-up services when your SERVPRO of Hacienda Heights/Rowland Heights technicians arrive. They can securely cover broken windows and put tarps on your roof to keep out rain, debris, animals and looters.

Fire restoration duties mainly fall under the purview of the experts, but as the building's owner, these are the few things that you can do to make the process go more smoothly. With timely reporting and responsible treatment, you can expect a faster resolution to your fire damage problem.

Fire Restoration

5/13/2020 (Permalink)

As fire restoration pros, we use 2 primary methods to eliminate #odors: 1. Dry fogging- Dispenses solvent based deodorants as very small particles 2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to.

Wildfire Damage

12/10/2019 (Permalink)

A structure is burned with flames in the background and captioned is SERVPRO we're here to help! You can always trust that SERVPRO will be with you after a fire!

Wildfires are common here in California.

They cause incredible damage every year. It was recorded that in 2018, California suffered over $400 billion in damage from fires and $1 costs to the fire department. Each year the costs increase. Why? Wildfires grow in size every year.

There are 5 causes for the growing fires.

The temperature is rising, the winter season grows shorter, there are more pests, drought and fire suppression. With the rising temperatures, evaporation increases and makes the land and soil more dry and prone to fires.

It is important to take caution when living in a city or town where there is a high fire rate.

Having an emergency fire kit can be life saving and is easy to get started. All you will need is water, food, a few pairs of clothing to change into, a jacket, flashlights, batteries, and blankets.

If your home takes damage from a fire, we at SERVPRO are ready to restore your home as if it was never damaged.

How to Recover after a Home Fire

7/20/2019 (Permalink)

Take these helpful steps after a fire.

The aftermath of a fire can bring on added stress. It’s important to know how to recover after an at home fire. The Red Cross states this about caring for yourself and loved ones;

  • “Pay attention to how you and your loved ones are experiencing and handling stress.”
  • “Promote emotional recoveryby following these tips. Discard any food that has been exposed to heat, smoke or soot.”
  • “Watch pets closely and keep them under your direct control.”
  • “Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.”

After a fire, you can take the following steps to keep you safe;

  1. First and foremost, if you haven’t already, call 911. You can give first-aid where needed and cool/cover burns to reduce the chance of a further infection or injury.
  2. Friends and family will worry about you. Let them know you’re safe.
  3. If able to, help transport people or animals that are seriously injured or burned to a nearby professional hospital or in the animal’s case, a vet.
  4. Remember to stay out of fire-damaged home. You can re-enter when local fire authorities say that it’s safe to.

How to Prepare for a Fire

7/19/2019 (Permalink)

These helpful tips can keep you prepared in case of a fire.

Fires can cause massive damage to homes, properties, and the land surrounding it. Wildfires occur over 100,000 times alone each year in the United States. They’re most likely to spark in dry or hot places. It’s important to know the steps to take to prepare for a fire.

  1. Always have a fire extinguisher on hand. Keeping one can be life-saving in case a fire was to start in your home or your business. Know how to use it as well. Make sure to read the directions before using it. Know where your fire extinguisher is kept as well.
  2. Have an emergency fire kit on hand. In case a fire was to start, know where it is and pack it with essentials such as food (preferably food that can stay good for long periods of time), water to stay hydrated, a flashlight, and other essentials that are needed.
  3. Keep smoke alarms in every room including outside areas. Test them every month and if they don’t work, change the batteries.
  4. If you live with others, talk to them about a fire escape plan and then practice that plan at least twice a year.
  5. In case a fire is to occur in your home, get out, stay out, and call for help! Don’t go back inside for anything or for anyone.

Evacuating Tips in an instance of a fire

6/26/2019 (Permalink)

When a fire occurs, remember these life-saving tips.

With the recent fires Every Home owner should be prepared when an fire evacuation occurs;

  • One, families should get together and plan an Emergency Evacuation Plan Checklist.
  • Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
    1. Long pants 
    2. Long sleeve shirts
    3. possibly heavy shoes or boots 
    4. A bandanna to cover your mouth from smoke 
  • If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you
  • If you feel you will be evacuated here are some tips for early evacuation:
    1. Shut all windows,Doors
    2. Be sure to remove flammable shades,curtains
    3. Move the furniture towards the center of the room 
    4. Make sure to leave your lights on so that the firefighters can see your home through the smoke
    5. Shut off air and other appliances off 
  • For more information visit: readyforwildfire.org

How to Prepare for an Evacuation

5/8/2019 (Permalink)

SERVPRO urges you to Get Out and Stay Out during a fire!

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters
  • Remove lightweight curtains
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don't leave sprinklers on or water running, they can affect critical water pressure.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

Safety Tips for Having a Summer Bonfire

5/8/2019 (Permalink)

It's important to be safe when having a bonfire!

Before you set out to the beach or plan a bonfire in your backyard make sure you consider the following safety tips to protect you and your home:

1. Only burn dry material 

2. Check for cables or wires overhead

3. Keep a water source nearby

4. Make sure the fire is at a minimal distance of 5x its height from any structure. 

Embers stay hot for hours when extinguished.  When the fun is over, walk through the yard to clean up chairs and garbage that could easily ignite.  Run water on the pit until you are confident the heat won’t pose a risk.  Be mindful that you don’t spray the fire with a strong jet of water.  Doing so may cause embers to shower the area and ignite your belongings. 

Wildfire Damage Event

12/6/2018 (Permalink)

SERVPRO of Hacienda/ Rowland Heights provides fire, soot and water damage restoration service in the Hacienda/ Rowland Heights and surrounding area.

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Hacienda/ Rowland Heights we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Hacienda/ Rowland Heights is Here to Help®. 

SERVPRO Steps to Restore your Fire Damaged Home!

6/15/2018 (Permalink)

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Hacienda Heights & Rowland Heights is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

  1. Fire Damage Remediation Techniques: There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
  2. Drying Your Home or Property following a fire is important: Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Hacienda Heights & Rowland Heights will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
  3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
  4. Structural Repair: When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
  5. Removing Non-Salvageable Materials: SERVPRO of Hacienda Heights & Rowland Heights utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

If a Fire Damage or Water Damage has happened at your residential or commercial property Call SERVPRO of Hacienda Heights & Rowland Heights (626) 964-7700 to assist you right away! 

Smoke and Soot Cleanup Facts

6/15/2018 (Permalink)

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hacienda Heights & Rowland Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

  1. Wet Smoke/ Plastic and Rubber:Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  2. Dry Smoke/ Paper and Wood:Fast burning, high temperatures, heat rises therefore smoke rises.
  3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire:Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs?

6/15/2018 (Permalink)

What to do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, prop open doors.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Do You Know How to Prepare For an Evacuation?

1/31/2018 (Permalink)

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters
  • Remove lightweight curtains
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don't leave sprinklers on or water running, they can affect critical water pressure.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

Be Prepared For a Fire

1/17/2018 (Permalink)

A homeowner should always have a list or plan for an instance of a possibility of a fire happening. Here are some great tips from the American Red Cross.

7 Ways to Prepare for a Home Fire:

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarms test button or yell "Fire" to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household member s to STOP, DROP and ROLL if their clothes should catch on fire.

Develop Fire Safety Habits:

  • Keep items that can catch on fire at least three feet away from anything that gets hot such as space heaters.
  • If you smoke, take precautions. Smoke outside or choose fire safe cigarettes. Never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach

Do you have fire damage?

11/16/2017 (Permalink)

Even if burns are not very deep, a fire can leave obvious visual blemishes across a home. Stains and burn marks can happen to any material, from wallpaper to wood to glass to laminate, and each of these materials and types of burns can require a different approach to clean up properly. Our SERVPRO of Hacienda Heights & Rowland Heights technicians are trained extensively and have access to tools that ensure that every job gets done right the first time. We are also part of a national network for disaster mitigation.

Burn Marks:

-Many burns from a fire damage are virtually harmless for the building in question. Aside from discoloration and perhaps a layer of smoke residue, these burns have done very little to degrade the material they coat. Typically, these are easy for our technicians to deal with, requiring only a thorough cleaning with professional grade detergents, hand tools, sponges and repainting.

Smoke Staining:

-Some types of smoke may leave stains on various materials, especially when mixed with water. Smoke can be tough to remove without damaging many materials. To name a few materials, upholstery, wood, carpet, fabric, and tile grout all require careful attention to adequately and safely clean away the smoke. Smoke and soot can dig deep into a material, sometimes requiring thorough washing or dry cleaning to remove effectively. The nature of the smoke, whether it is wet or dry, is a key factor in utilizing correct IICRC best practices for restoration. We realize the acidic nature of this com-busted residue and how pitting can harm many surfaces. 

Deeper Burns:

-When a fire has burned around an object or surface, it usually causes both visual and structural damage. Materials are often heavily degraded or deformed and discoloration is typically pervasive. Again, different materials can require different approaches, with flammables such as wood, fabric and upholstery requiring especially extensive restorations or perhaps replacement. 

Do You Know Who to Call After a Fire?

10/23/2017 (Permalink)

When you find yourself in a situation where your property has experienced fire damage, responding appropriately and immediately is important. If action isn't taken quickly, your home could be subjected to secondary water damage from the fire departments extinguishing efforts resulting in additional structural damage and health hazards. The best course of action to take during the aftermath of a fire is to hire a fire damage restoration company. SERVPRO offers the following information to help you in your quest for a return to normalcy. 

  1. Obtain a referral from your insurance agent:  A great strategy you can use is gaining help from a fire damage restoration company is to request a  referral from your insurance company. Insurance companies have a list of preferred vendors. SERVPRO is one such provider whose name is on over 315 lists from insurance companies, property management firms, and local, state, and federal agencies. An added benefit of acquiring a referral from your insurance provider is that it increases the likelihood that your insurance adjuster and the restoration representatives will work well together. 
  2. Do your Research: After the fire, it's critical that you obtain services from the best company out there. Follow your agents advice. But also, if you feel more comfortable, research on your own. You need to select a fire damage restoration company that offers a wide range of services.
  • HVAC system cleaning of smoke and soot
  • Debris safely removed
  • Extensive water extraction and drying
  • Potential structural rebuild, repair before replacing to mitigate costs

    3. Why choose SERVPRO:

  • 24/7 Emergency Services
  • IICRC-Certified Fire Damage Clean up Specialists 
  • Fast Response
  • Trusted Industry Leader with more than 1,650 Franchises, localized for your particular needs
  • Preferred vendor for many local and National Insurance and Property Management Companies 

What to do if a fire starts!

7/14/2017 (Permalink)

If a Fire Starts:

  1. Know how to safely operate a fire extinguisher 
  2. Remember to GET OUT, stay out and call 9-1-1 or your local emergency phone number.
  3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch. 
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. 
  7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If your clothes catch on Fire:

  1. Stop what you're doing.
  2. Drop to the ground and cover your face if you can.
  3. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.

For this and more information please visit www.redcross.org 

The Leading Way to Ensure Fire Damage Security

12/6/2016 (Permalink)

After fire tears through your home, its tough to get it back to the way that it was. Not only do you have to deal with fire and smoke: you also have to consider collateral damage from fire-fighters and fire hoses, and the loss of your property. This leads to widespread water damage and flooding-both of which cause as much damage as fires do. In these situations, It's always best to call SERVPRO. Without a trained, professional team of cleaners, you'll never be able to return a building to normal after a fire. Professionals know how to remove smoke damage, restore your valuable furnishings, and ensure that ash residue, discoloration, and affected tarnished surfaces are back to normal. 

SERVPRO Gives you Fire Damage Security:

-There are several Factors of Security Fire Damage in California that you might not consider: like ash and smoke, Both of these factors corrode, etch, discolor, and cause unpleasant odors in your home. SERVPRO handles discoloration in many different surfaces, replacing and refinishing whatever needs to be cleaned; even metals that sometimes start corroding immediately. 

Are you in need of a Smoke or Soot clean up?

11/10/2016 (Permalink)

Smoke and soot are very invasive and can indulge it's self in various cavities within your home. Which causes hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may greatly affect the restoration process. 

Different types of smoke:

  • Wet Smoke

-Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  • Dry Smoke

-Fast burning, High temperature, Heat rises therefore smoke rises.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each requires a unique solution tailored for specific conditions. We have the equipment, Expertise and Experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

 

Evacuating tips in an instance of a fire

8/22/2016 (Permalink)

With the recent fires Every Home owner should be prepared when an fire evacuation occurs;

  • One, families should get together and plan an Emergency Evacuation Plan Checklist.
  • Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
    1. Long pants 
    2. Long sleeve shirts
    3. possibly heavy shoes or boots 
    4. A bandanna to cover your mouth from smoke 
  • If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you
  • If you feel you will be evacuated here are some tips for early evacuation:
    1. Shut all windows,Doors
    2. Be sure to remove flammable shades,curtains
    3. Move the furniture towards the center of the room 
    4. Make sure to leave your lights on so that the firefighters can see your home through the smoke
    5. Shut off air and other appliances off 
  • For more information visit: www.readyforwildfire.org 

Summer Bonfire Safety Tips

7/20/2016 (Permalink)

Be safe around bonfires this summer!

Before you set out to the beach or plan a bonfire in your backyard make sure you consider the following safety tips to protect you and your home:

1. Only burn dry material 

2. Check for cables or wires overhead

3. Keep a water source nearby

4. Make sure the fire is at a minimal distance of 5x its height from any structure. 

Southern California High Risk Wildfire

7/5/2016 (Permalink)

CA Wildfire High Risk Map- (provided by Versik Climate from http://www.insurancejournal.com)

California's severe drought and dry heat this summer has put us in extremely high risk for wildfires, as seen in the past few weeks in the San Gabriel Valley and San Bernardino. It is critical for those in high risk areas to prepare in case wildfire ignites in your area.

Do you know if you are in a high risk zone?

Here is a map of California wild fire high risk areas

(provided by Versik Climate from http://www.insurancejournal.com)

SERVPRO of Hacienda Heights/ Rowland Heights is available 24/7 for your fire/smoke/soot cleaning & restoration needs! (626) 964-7700

Large Fire Loss in City of Industry

4/27/2015 (Permalink)

SERVPRO professionals on commercial fire loss in City of Industry, CA

SERVPRO of Walnut/ Hacienda Heights & Rowland Heights were called out to a commercial fire loss on April 2, 2015 at a manufacturing warehouse in City of Industry, CA. The fire ignited from a manufacutring machine malfunction and smoke damage affected over 300,000 SF. 

SERVORO professionals are working to get the business up and running with minimal business interruption time.

Residential Fire Caused by Space Heater

1/28/2014 (Permalink)

SERVPRO of Walnut / Hacienda Heights & Rowland Heights responded to a residential fire loss on Tuesday, January 21, 2014 in Rosemead, CA. The fire had started on Monday, January 20th at approximately at 9:00 pm and ignited from a small and simple space heater that was left unattended for a short period of time. Before the occupants knew it, the entire den was in flames and spreading rapidly. Luckily the L.A. County Fire Department arrived soon enough to put out the fire.  

SERVPRO of Walnut / Hacienda Heights & Rowland Heights is currently working hard to restore this property so that the family can move back in as soon as possible. Check back in a few weeks for the before and after photos.

SERVPRO of Walnut

SERVPRO of Hacienda Heights & Rowland Heights

909-598-8400

Don't forget to LIKE us on Facebook: 

www.facebook.com/servprowalnuthaciendaheightsrowlandheights 

Glendora Brush Fire - January 16, 2014

1/16/2014 (Permalink)

Glendora Brush Fire view from Walnut, CA

At about 6:00am this morning a brush fire started in the foothills above Glendora and Azusa.  Flames spread rapidly and moved down the hill toward homes burning about 1,700 acres and several homes. 

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut / Hacienda Heights & Rowland Heights at (909) 598-8400. We are here to help!!

Large Apartment Fire in Escondido, CA

12/3/2013 (Permalink)

The outside of the affected apartments in Escondido, CA.

SERVPRO of Walnut / Hacienda Heights was called out to an emergency fire loss that affected 8 units in Escondido, CA on November 27, 2013. Yes, we service all over Socal!

The staff and crew of SERVPRO of Walnut / Hacienda Heights & Rowland Heights are still working on the cleanup to make it "Like it never even happened." 

Check back with us in a couple of weeks to see the after photos from this loss!

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