SERVPRO of Hacienda Heights / Rowland Heights Employee Photos
Jacob is the Franchise Business consultant at SERVPRO of Walnut. He has been apart of the SERVPRO team since 2002. He is a fantastic communicator, problem solver and has an outstanding experience in the Restoration Industry. Along with being in charge of the production of jobs he also handles the production of the Reconstruction portion. Jacob holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): IICRC Certified, Water Restoration Technician Certified, Applied Microbial Remediation Certified and ACAC Fire and Smoke Damage Consultant Certified.
Jessica is the Franchise Business Consultant at SERVPRO of Walnut. She has several years of experience from working on the office side for 4 years, to Production Manager, and to eventually her current position which allows her to work with and train other SERVPRO owners. She holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Applied Structural Drying Technician, and Odor Control.l.
Jessica is the Office Manager at SERVPRO of Hacienda Heights/Rowland Heights. She has been apart of the SERVPRO team since May 2009. Her duties include, Billing, Payroll, Training franchises. Along with teaching classes to other franchises. Jessica is a great asset to out trainer-ship.
Melissa is the Project Coordinator and has been apart of the SERVPRO family for two years. She has been in the Restoration Industry since 2004. Her duties consist of all Mitigation Services, Along with handling the job from start to finish, She is in constant contact with the customers answering any questions or concerns they might have.She also speaks with the adjusters with daily updates and any other request that the adjuster may have. She also works with subcontractors for the Recon portion of the job. Melissa adds great joy to the SERVPRO team.
Savannah is the Administrative Assistant and Head Auditor at SERVPRO of Hacienda Heights/Rowland Heights. As part of the trainership team, her responsibilities include working with other franchise owners on completing job audits, organizing quarterly meetings, and assisting the owner and FBC in their busy office schedule. On the franchise side, she audits the jobs, assists in billing and uploading, and she also helps create content for our web marketing and social media platforms. On her free time she enjoys spending the time with her son and family.
Silvia is our Business Development Manager here at SERVPRO of Hacienda Heights/Rowland Heights. She markets to our nearby businesses. Silvia always brings a happy spirit and considerate attitude. We enjoy having Silvia as a part of our team.
Katrina is an auditor here with our team. She works diligently to make sure that all jobs are correct and ready to be billed. Along with auditing, Katrina also assists our Billing department, assists in the reconstruction department, creates content for our social media team and schedules jobs for our customers and making sure they are taken care of. She brings a warm smile to our office and a smile on all customers who interact with her. Katrina is an important asset on our team.
Moises is a Production Manager at SERVPRO of Walnut. He has been with the SERVPRO team for 7 years now and holds certifications as Water Restoration Technician and Applied Structural Technician. His hard work and dedication make him an outstanding leader. Our team works incredibly with Moises as the lead.
Brian works on our team as a Crew Chief. Although he is one of our newest team members, his previous SERVPRO experience adds great value. He brings a hard working spirit and takes a great leadership role. We are very pleased to have Brian as part of our team.
Jason has been with our team for a year now. He is one of our production technicians here at SERVPRO. Jason brings a warm smile and positive attitude to our team and customers. His many years of experience in the restoration industry shows through his hard work and determination. We are honored to have Jason as part of our team.
Brendan works here as a Production Helper here at SERVPRO. Although he has been working here for under a year, he is an excellent helper in assisting with water mitigation, demolition, and more. Brendan brings a smile wherever he goes and a conversation at all times. We enjoy having Brendan as part of our team.